Gateshead · England
Toilet Chip Repair for Felling homes
Chip and break repairs to toilets, cisterns and other ceramics at your home in Felling, with a one-year guarantee on every repair.
- Repairs from £95
- Marks on the outside of the pan
- Chips on the cistern lid

Toilet chip repair in Felling, done in place
A crack that leaks cannot be fixed with a cosmetic repair, and we will say so if we find one. Chips are rebuilt and colour matched to the glaze, so you do not need a plumber or a new toilet. If you’re dealing with chips on the cistern lid and chips on the pan or rim, we can help, on pedestals, toilet pans and vitreous china alike.
You’re covered after we leave: our one-year guarantee applies to every job, and we explain what it covers before booking. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

- Where
- Felling (NE10, NE8)
- County
- Gateshead
- Warranty
- A year, on every repair
- Quote
- From £95. Free and fixed, from your pictures
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
What we do, step by step
The work is clean and fairly quiet, so you can stay at home while we are there. We protect the area first, then the work takes one to two hours. At the end we talk you through the curing time and the aftercare.
- We clean and dry the damaged area.
- We fill and rebuild missing material to the original shape.
- It’s sanded flush.
- The glaze is colour matched and finished.
- Finally we polish it into the surrounding glaze.
Before we arrive
- Mention if the room is upstairs or in a flat
- Let us know if it has been repaired before
- Ensure the area is dry
Get a quote
Pricing is simple: snap the damage close up and then the whole item, send them to us with your postcode, and we will reply with a fixed price. There is no charge for the quote and no obligation.
Related advice
Repair or replace in Felling?
A new toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Our toilet chip repair starts from £95. A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send pictures and you will get a fixed figure.
What you get with us
- Technicians who travel to you, UK-wide
- We’ll tell you if it’s not worth repairing
- Everything repaired in place
- Rooms protected and left tidy
Read our prices page.
DIY kit or professional repair?
If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it does not stop a professional repair. Just mention it when you send pictures, as it can add time.
For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.
About Felling
Felling is about 1 mile east of Gateshead, in Gateshead. Whether you are in the middle of Felling or on the outskirts, the service is the same: fixed prices, tidy work and a one-year guarantee. We work in 49 places across Gateshead.
Our repair technicians cover all of NE10 and NE8. Streets in the area include High Street, Swards Road and Crowhall Lane. If you are just outside Felling, we cover Heworth (1 mile south-east), Pelaw (1 mile east), Carr Hill (1 mile west), Leam Lane Estate (1 mile south-east) and Deckham (1 mile west). Larger places within reach include Blaydon (6 miles west), Dunston (3 miles west), Whickham (5 miles west), Ryton (8 miles west), Winlaton (6 miles west) and Crawcrook (9 miles west). As one of the bigger places in Gateshead, Felling sees plenty of our work.
Near you in Felling
Typical jobs here are in homes near Hodkin Park, Thomas Hepburn Community Academy and Thomas Hepburn Community Academy and the streets around them. Other local landmarks include Church of St Patrick (under half a mile north-west) and The Drive Community Primary School (under half a mile east). Felling has its own railway station: Heworth station. Further afield, we also cover the area around Royal Arcade (2.3 miles north-west) and North East Bus Museum (0.9 miles east). Open spaces near Felling include WWT Washington.
- Other local spots include County Borough of Gateshead (1.6 miles north-west)
What a repair cannot fix
We will always be straight with you, so here’s what a repair cannot fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send photos and we will give you a straight answer before booking.
Materials we repair
- Toilet pans
- Cisterns & lids
- Pedestals
- Porcelain
- Vitreous china
What toilet chip repair costs
Prices start from £95. We price every job individually. The main factors are:
- Unusual colours or finishes
- Access to the area
- How many items we do on one visit
- The size and number of damaged areas
What it costs depends on how much damage there is and what kind, what it’s made of and how many items we do on one visit. You get a fixed quote from your photos, so there are no surprises on the day.
How to get a fixed price
Before you send pictures, these tips help us give you a firm price:
- Whether it’s been repaired or coated before
- What it’s made of, if you know
- Something in shot to show the size
- Your postcode, so we can check dates
Upload photos of the damage and a wider shot of the entire item, with your NE10 postcode, and we will reply with a fixed quote.
Landlords, agents and businesses in Felling
Letting agents frequently send us photos straight from the inventory. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.
Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We are CHAS, Constructionline and SafeContractor accredited.
Do you need toilet chip repair in Felling?
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids are a common casualty.
Typical reasons for a call-out include:
- Pieces knocked off during fitting
- Damage from dropped items
- Chips on the cistern lid
- Marks on the outside of the pan
What your quote should include
- How the room is protected while they work
- Whether the price is fixed and includes VAT
- Who will actually do the work
- What preparation is included
Felling: your questions answered
I rent my home. Can I book you?
Yes, though it’s best to check with your landlord first. Landlords are often glad to have it sorted before the end of a tenancy.
How do I book?
Send photos through the quote form or call 0345 017 0787.
Can you repair a chipped toilet?
Yes. We repair chips on pans, rims, cisterns and lids.
Can you fix a cracked toilet that leaks?
No. That needs a new toilet. We repair cosmetic chips and breaks.
What if the damage is worse than the photos show?
We stop, show you and agree any change before carrying on. You will not be charged for anything you haven’t agreed.
Do you hold any accreditations?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
Can landlords book you?
Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses across Gateshead.
Do I have to be there?
Yes. The technician needs access to the room for the visit, at a time that suits you.
Other services in Felling
About our accreditations · Every repair comes with a one-year guarantee.

