Cornwall · England

Toilet & ceramic chip repair in Cross, Cornwall

Chip and break repairs to toilets, cisterns and other ceramics for homes and businesses in Cross and across Cornwall. Free, fixed quotes from your photos.

  • Repairs from £95
  • Pieces knocked off during fitting
  • Damage from dropped items
Surface Doctor technician refinishing the outside of a roll-top bath

Book toilet chip repair in Cross

Should I try a DIY kit first?

It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is usually cheaper.

For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

Toilet chip repair in Cross, done in place

Leaking cracks need the toilet replacing, and we’ll tell you if that is what we find. Chips are rebuilt and colour-matched to the glaze, so you do not need a plumber or a new toilet. Whether it’s marks on the outside of the pan and chips on the pan or rim, we can usually put it right.

You get a one-year guarantee, the same in Cross as everywhere else we work. Avoid dropping heavy items and clean the outside of the pan gently.

Location
Cross (PL12)
Area hub
Cornwall
Guarantee
12 months on all our work
Price
From £95. Free, fixed price from pictures
Telephone
0345 017 0787
Page updated
23 October 2026
Ceramic basin shown before and after repair

Our work in Cross

Cross is about 5 miles north of Saltash, in Cornwall. We agree a date that works for you, and you’ll know when to expect us, so there’s no waiting around. Cross is one of 644 places in Cornwall we cover.

Here we cover the PL12 postcode area. Close by, we cover St Dominick (1 mile north-west), Calstock (2 miles north-east), Bealbury (2 miles south-west), Hatt (3 miles south) and Cargreen (3 miles south-east). Larger places within reach include Stonehouse (9 miles south-east), Saltash (5 miles south), Liskeard (10 miles west), Launceston (12 miles north-west), Addington (9 miles west) and Looe (13 miles south-west).

Around Cross

Typical jobs here are in homes near St Dominic CofE VA School, Church of St Dominica and Tamar Valley AONB, among other places. Cross’s nearest station is Calstock station, about 2 miles north-east. Nearby you’ll also find Cotehele Mill (0.8 miles north-east) and Pentillie (1.8 miles south). Green spaces nearby include Hingston Down.

Map of Cross © OpenStreetMap contributors

What we do, step by step

Nothing needs to be moved out of the room beforehand. Everything we use comes in the van with us, lay protective sheets and get going once we’ve agreed what we’re doing. It normally takes one to two hours, and you are welcome to carry on with your day while we work.

  1. We clean and dry the damaged area.
  2. Missing material is filled and rebuilt to the original shape.
  3. It’s sanded flush.
  4. The glaze is colour-matched and finished.
  5. We polish the repair to blend it in.

Preparing for the visit

  • Tell us about any previous repairs or coatings
  • Keep a parking space free if you can
  • Clear the area around the damage

How to get a price

Most customers in Cross get their price from photos. Tell us what happened and where you are, and we will send back a fixed quote and some dates.

Get a fixed quote

Read more

Questions from Cross

What happens if you find more damage?

If we find something the pictures didn’t show, we explain it first. You decide whether to go ahead.

Is there a call-out fee?

Travel is included in the price, and we charge the same wherever you are.

Is it OK to have pets in the house?

Yes, as long as they stay out of the room we’re working in. We’ll let you know when it’s safe to use again.

Can you quote from photos?

Nearly always. We only ask to see it in person if the pictures cannot show what we need.

Does someone need to be in?

Yes. We need access to the room while we work, at a time that suits you.

Is there a guarantee?

Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.

Can a chipped toilet be fixed?

Yes. We repair chips on pans, rims, cisterns and lids.

Is a repair better than a new one?

Generally, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.

Landlords, agents and businesses in Cross

If you manage property in Cross, we will quote for several properties at once. Send photos for each one and we’ll price them together.

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.

What affects the price in Cross

Prices start from £95. There is no charge for travel to Cross. The price depends on:

  • How hard the colour is to match
  • Whether old repairs or coatings need taking off
  • How easy the damage is to reach
  • The type of damage

It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send photos and you’ll get a fixed figure.

Getting a price from pictures

The better the pictures, the more accurate the price. Here’s what helps:

  • Natural light rather than flash
  • A wider photo showing the whole toilet
  • What it’s made of, if you know
  • One sharp close-up of the damage

Getting a price is easy: take a close-up of the damage and a photo from further back, send them over with your postcode, and we will reply with a fixed quote. There is no charge for the quote and no obligation.

Repair or replace in Cross?

Replacing a toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Our toilet chip repair starts from £95. We charge the same wherever you are, so there is no premium for Cross. What changes the price is the job itself: the material, the amount of damage and how many items.

Why Cross customers choose us

  • Same prices wherever you are
  • Accredited with CHAS, Constructionline and SafeContractor
  • Straight answers about what a repair can do
  • Every repair guaranteed for a year

See our full price list.

When to call us in Cross

Toilets and cisterns generally get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.

You may need us if you’ve spotted:

  • Chips on the pan or rim
  • Marks on the outside of the pan
  • Damage from dropped items
  • Pieces knocked off during fitting

What your quote should include

  • What preparation is included
  • How long the guarantee is and what it covers
  • Who will actually do the work
  • Aftercare advice

How to compare quotes

What we cannot put right

Some jobs are not right for a repair, including:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send pictures and we’ll give you a straight answer before you book.

Materials we work on in Cross

  • Porcelain
  • Vitreous china
  • Toilet pans
  • Cisterns & lids
  • Pedestals
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.