Shropshire · England

Toilet & ceramic chip repair in Cross, Shropshire

Toilet chip repair in and around Cross: a fixed quote from photos, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Chips on the cistern lid
  • Pieces knocked off during fitting
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted toilet chip repair in Cross

Cross and nearby

Cross is about 8 miles north-east of Oswestry, in Shropshire. We travel to clients in Cross, so there is no workshop to go to. We cover all 433 towns and villages in Shropshire, from the larger towns to small villages. Our nearest city page is Liverpool, about 33 miles away.

We work across SY12 and the streets around it. We also cover the places around Cross: Elson (1 mile south-west), Dudleston Heath (1 mile west), Knolton (2 miles north-west), Lightwood Green (3 miles north) and Little Overton (3 miles north). Further out, we also cover Oswestry (8 miles south-west), Whitchurch (10 miles east), Wem (9 miles south-east), Oxon (15 miles south), Ditherington (15 miles south-east) and Heathgates (15 miles south-east).

Landmarks near Cross

Around Cross, we work in homes near Ellesmere Primary School, Lakelands Academy and Lakelands Academy and the streets around them. Other landmarks nearby include Penley Community Hospital (2.6 miles north-east) and Ellesmere Castle (1.4 miles south-east). Not far away are The Mere.

Map of Cross © OpenStreetMap contributors

Toilet chip repair in Cross without replacing anything

We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we’ll tell you if that is what we find. If you’re dealing with damage from dropped items and chips on the cistern lid, we can typically put it right.

Whatever the size of the job, you get the same one-year guarantee in Cross and across Shropshire. Avoid dropping heavy items and clean the outside of the pan gently.

Before and after: a damaged ceramic basin restored
Area
Cross (SY12)
County
Shropshire
Guarantee
12 months on all our work
Quotes
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Last updated
23 October 2026

Should I try a DIY kit first?

DIY kits are sold for most surfaces, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

For landlords and businesses

If you manage property in Cross, we’ll quote for several properties at once. Send photos for each one and we will price them together.

Builders use us to fix snagging damage before handover. Several plots can be done in one visit to keep costs down.

Your questions about toilet chip repair in Cross

Is a repair better than a new one?

Normally, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.

Is there a guarantee?

Every repair comes with a one-year guarantee. Ask us what it covers when you get your quote.

Is there any odour?

There may be a mild smell during the work.

Can landlords book you?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

Can you redo someone else’s repair?

In most cases. We remove the old repair before doing a new one, so let us know about it.

Can you fix a cracked toilet that leaks?

No. That needs a new toilet. We fix chips and broken pieces.

Are you accredited?

Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Do I have to be there?

Someone needs to let us in and show us the job. After that, you can carry on with your day.

What we cannot put right

A few problems are outside what a surface repair can do:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send photos and we will give you a straight answer before you book.

Surfaces we repair

  • Toilet pans
  • Vitreous china
  • Porcelain
  • Pedestals
  • Cisterns & lids

What we are called out for in Cross

Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids are a common casualty.

You may need us if you’ve spotted any of these:

  • Chips on the pan or rim
  • Marks on the outside of the pan
  • Damage from dropped items
  • Chips on the cistern lid

What to look for in a quote

  • What happens if the damage is worse than the photos show
  • What aftercare is recommended
  • Who will actually do the work
  • A fixed quote, and whether VAT is included

Our hiring checklist

The process

Nothing needs to be moved out of the room. We bring everything we need with us, put protection down and start once you’re happy with the plan. It generally takes an hour or two, and you’re welcome to carry on with your day while we work.

  1. We start by cleaning and drying the damage.
  2. We fill and rebuild missing material to the original shape.
  3. We sand it flush.
  4. We colour-match and finish the glaze.
  5. The repair is polished so it blends in.

Preparing for the visit

  • Let the surface dry out before the visit
  • Let us know about parking or access
  • Tell us if there are stairs or a lift

Get a quote

There is no need for us to visit first. Nearly every job can be priced from photos: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.

Get a free quote

Advice

Repair or replace in Cross?

Replacing a toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair keeps the toilet you have. Our toilet chip repair starts from £95. Our prices are the same across the UK, with no extra for Cross. What changes the price is the job itself: how much damage, what it’s made of and how many items.

Why Cross customers choose us

  • One price list for the entire UK
  • Accredited with CHAS, Constructionline and SafeContractor
  • Nothing taken out or refitted
  • We will tell you if it’s not worth repairing

Take a look at our pricing.

What affects the price in Cross

Prices start from £95. We give every job a fixed quote from pictures. These are the things that affect it:

  • How hard the colour is to match
  • Previous DIY repairs that have to come out
  • Where the damage is and how we get to it
  • Whether it’s a chip, crack, burn or wear

Rather than charging by the hour, we price the entire job up front. It depends on the damage, the material and access, and combining items on one visit brings it down.

Quotes from your pictures

Phone pictures are fine, there is no need for anything special. Ensure they show:

  • Any earlier repairs or coatings
  • Something in shot to show the size
  • What it’s made of, if you know
  • A close-up of the damage, in focus

We price from pictures so you do not have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and we will come back with a fixed figure.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.