Shropshire · England
Toilet & ceramic chip repair in Wem, Shropshire
Toilet chip repair for Wem, without a refit. Send us photos for a fixed price, then we come to you.
- Repairs from £95
- Damage from dropped items
- Marks on the outside of the pan

How we handle toilet chip repair in Wem
We rebuild the damaged area and match it to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we’ll tell you if that is what we find. Our repair technicians work on porcelain, vitreous china and toilet pans, and common reasons people contact us are damage from dropped items and marks on the outside of the pan.
All our work comes with a one-year guarantee. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

- Location
- Wem (SY4)
- Region
- Shropshire
- Guarantee
- 12 months on all our work
- Quote
- From £95. Free, fixed price from pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
Repair or replace in Wem?
A new toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Our toilet chip repair starts from £95. It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.
Why choose Surface Doctor in Wem
- Same prices wherever you are
- Work done at your home or business
- Colour mixed on the day to match
- A fixed quote before booking
Read our pricing.
DIY kit or professional repair?
If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send photos.
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.
What toilet chip repair costs
Repairs from £95. We price every job individually, from your photos. What matters most is:
- The size and number of damaged areas
- Whether we combine several jobs
- What kind of damage it is
- The colour and finish to match
Every job is a little different, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and doing several things on one visit costs less than separate visits.
Quotes from your photos
You can take the pictures on your phone. Just make sure we can see:
- The postcode, so we can plan the visit
- Natural light rather than flash
- Whether it’s been repaired or coated before
- What it’s made of, if you know
To get a price, send a couple of pictures through our quote form or call us. We will say immediately whether it can be repaired.
Towns and villages near Wem
More services for Wem
FAQs for Wem
Which areas do you work in?
Across the UK, and that includes Wem. Our prices are the same everywhere.
How soon can you come?
Your quote comes with available dates. Tell us if you need it done quickly.
Can you quote from pictures?
Generally, yes. A close-up and a wider photo are enough to give a fixed price.
Can you repair something that’s been repaired before?
Yes, we frequently do. It can add a little time, which we include in the quote.
What happens once I’ve sent pictures?
We come back with a fixed price, normally with dates to choose from. You are under no obligation.
Do I have to be there?
We need someone to let us in. After that, you can carry on with your day.
Is there a call-out fee?
We do not add a call-out fee. Your fixed price includes everything.
Do you work for landlords and businesses?
We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.
Work for landlords and builders
For developers and builders, we fix damage before handover, so there’s no need to replace a damaged item at the last minute. Several plots can be done in one visit.
If you manage property in Wem, we will quote for several properties at once. Send pictures for each one and we’ll price them together.
What a repair can’t fix
Honesty matters more than a booking, so here’s what a repair won’t do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we’ll say what we think.
What we work on
- Porcelain
- Toilet pans
- Cisterns & lids
- Pedestals
- Vitreous china
What we’re called out for in Wem
Toilets and cisterns typically get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly frequently.
The things clients usually mention when they call are:
- Damage from dropped items
- Pieces knocked off during fitting
- Chips on the cistern lid
- Chips on the pan or rim
Questions to ask before booking
- The length of the guarantee and what it covers
- Whether a trained technician does the job
- How your room will be protected
- How the colour is matched
Covering Wem
Wem is about 10 miles north of Shrewsbury, in Shropshire. Our work suits any type of property, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. Wem is one of 433 places in Shropshire we cover. You can also see our page for Liverpool, about 39 miles away.
All of SY4 is covered. Jobs here include addresses on Station Road, High Street and New Street and the roads around them. Main roads around Wem include the B5063 and B5065, so getting to you is simple. We also cover the places around Wem: Barkers Green (1 mile south-east), Loppington (3 miles west), Newtown (3 miles north-west), Clive (3 miles south) and Yorton (3 miles south). Within a short drive, we also cover Shrewsbury (10 miles south), Oswestry (14 miles west), Market Drayton (10 miles east), Coleham (11 miles south), Kingsland (10 miles south) and Whitchurch (8 miles north).
What’s near Wem
Our clients here include homes close to St Peter's CofE Primary School, Church of St Peter and St Paul and Thomas Adams School, among other places. Other local landmarks include Thomas Adams School (less than half a mile west), Wem Rec (under half a mile east) and Hawkstone Arms Public House (less than half a mile north). There’s a railway station in Wem itself: Wem station. A little further out are North Shropshire (under half a mile south) and Morgan Library (less than half a mile south). Not far away are Hawk Lake.
How the visit works
Your technician turns up when we said we would and checks the damage against your photos first. The floor and nearby surfaces are covered before any work starts. Most visits take an hour or two, and the room is left clean and tidy.
- We start by cleaning and drying the damage.
- Next we rebuild the missing piece to its original shape.
- It’s sanded flush.
- We colour-match and finish the glaze.
- The repair is polished so it blends in.
How to prepare
- Keep pets and children out of the room while we work
- Point us to the nearest place to park
- Ensure the area is dry
Getting a price
We price from photos so you don’t have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and we’ll come back with a fixed figure.
Related advice
About our accreditations · Every repair comes with a one-year guarantee.

