Cardiff · Wales

Toilet & ceramic chip repair in Cyncoed, Cardiff

Toilet chip repair for Cyncoed, without a refit. Send us photos for a fixed price, then book a visit.

  • Repairs from £95
  • Pieces knocked off during fitting
  • Chips on the pan or rim
Surface Doctor technician refinishing the outside of a roll-top bath

Book toilet chip repair in Cyncoed

Toilet chip repair at your home in Cyncoed

We rebuild the damaged area and match it to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that’s what we find. Typical jobs include pieces knocked off during fitting and damage from dropped items, on pedestals, porcelain and toilet pans.

You’re covered for a year from the day of the repair. Just call us if there’s a problem and we’ll sort it. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Ceramic basin repaired, before and after
Area
Cyncoed (CF23, CF14)
Region
Cardiff
Warranty
A year, on every repair
Quotes
From £95. Fixed and free, based on photos
Phone
0345 017 0787
Page updated
23 October 2026

What a repair can’t fix

We won’t take on work that will not last, so here’s what a repair can’t put right:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us pictures and we’ll tell you honestly.

Materials we work on in Cyncoed

  • Pedestals
  • Vitreous china
  • Porcelain
  • Cisterns & lids
  • Toilet pans

Landlords, agents and businesses in Cyncoed

We regularly price jobs from inventory or check-out pictures. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.

We also carry out snagging repairs for builders and developers, putting right damage done during fitting. We are CHAS, Constructionline and SafeContractor accredited.

The process

A typical visit goes like this: we arrive at the agreed slot, sheet and mask the area around the job, carry out the work and tidy away. Allow an hour or two. Before we go, we’ll explain how long to leave it and what to avoid for the first few days.

  1. First the damaged area is cleaned and dried.
  2. Missing material is filled and rebuilt to the original shape.
  3. We sand the repair level.
  4. We match the colour to the glaze.
  5. Finally we polish it into the surrounding glaze.

How to prepare

  • Clear the area around the damage
  • Let us know which floor the room is on
  • Tell us about parking, stairs or access

How to get a price

Getting a price is easy: take a close-up of the damage and a picture from further back, send them to us with your postcode, and you’ll get a fixed quote back. There is no charge for the quote and you’re under no obligation.

Get a free quote

Related advice

Questions from Cyncoed

Are you accredited?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Can you do more than one item on the same visit?

Yes. Doing several items on one visit normally costs less than separate visits. Include pictures of each item.

Do the materials smell?

There may be a mild smell during the work, which fades afterwards.

Do you work in Cyncoed?

Yes, we do. Repair technicians travel to Cyncoed from across the region, with no extra charge for travel.

Can you price it without visiting?

Nearly always. We only ask to see it in person if the pictures can’t show what we need.

How quickly can you book me in?

We will give you dates with your quote. If it’s urgent, say so and we will do what we can.

What about a leaking crack?

No. That needs a new toilet. We repair cosmetic chips and breaks.

Can landlords book you?

We do, regularly. We can quote for several properties together and work between tenancies.

Do you need toilet chip repair in Cyncoed?

Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.

You may need us if you’ve spotted any of these:

  • Chips on the pan or rim
  • Pieces knocked off during fitting
  • Chips on the cistern lid
  • Damage from dropped items

Questions to ask before you book

  • When it can be used again
  • What happens if the damage is worse than the pictures show
  • Whether the price is fixed and includes VAT
  • How your room will be protected

Our hiring checklist

Can I fix it myself?

If you’re set on a kit, follow its instructions closely, ensure the area is clean and completely dry, and give it the full curing time. If it doesn’t work out, we can still repair it properly.

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

Why repair rather than replace?

Replacing a toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair keeps the toilet you have. Our toilet chip repair starts from £95. Compared with replacing, a repair is normally a fraction of the price, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

Why Cyncoed clients choose us

  • Nothing taken out or refitted
  • One price list for the whole UK
  • Work done at your home or business
  • Most jobs done in one visit

See our pricing.

Our work in Cyncoed

Cyncoed is about 2 miles north-east of Cardiff, in Cardiff. Anywhere in CF23, we carry out the work at your property. Cyncoed is one of 91 towns and villages in Cardiff we cover.

Jobs in CF23 and CF14 are booked in the same way as anywhere else. Jobs here include addresses on Celyn Avenue, Llyswen Road and Henllys Road. If you’re just outside Cyncoed, we cover Llanedeyrn (1 mile south-east), Roath Park (1 mile south-west), Llanishen (1 mile north-west), Penylan (1 mile south) and Pentwyn (1 mile north-east). Further out, we also cover Ely (5 miles south-west), Newtown (3 miles south), Caerau (5 miles south-west), Riverside (3 miles south), Grangetown (4 miles south) and Victoria Park (3 miles south-west).

Landmarks near Cyncoed

Around Cyncoed, we work in homes near Roath Park, Cyncoed Methodist Church and Cardiff High School. You will also find Springwood Primary School (within half a mile south-east) and The New Penn pub (within half a mile east). For rail, the closest station is Heath High Level station, about 0.8 miles west of the centre. A little further out are University Dental Hospital on Cardiff University (1.5 miles south-west) and Capitol Centre (2.6 miles south). Green spaces nearby include Craig Llysfaen and Roath Park Lake.

Map of Cyncoed © OpenStreetMap contributors

Prices and what affects them

Repairs from £95. You won’t pay by the hour. The price depends on:

  • The size and number of damaged areas
  • Any earlier repairs that need removing first
  • Whether we combine several jobs
  • What kind of damage it is

We do not add extras on the day. The price we quote from your pictures is the price you pay, unless the damage turns out to be different, in which case we talk to you first.

Send photos for a quote

Most quotes are done from pictures alone. To help us price it:

  • The postcode, so we can plan the visit
  • A close-up of the damage, in focus
  • Natural light rather than flash
  • Any earlier repairs or coatings

Ring 0345 017 0787, or send us photos through the quote form. With one close-up and one wider picture, we can price the job the same day in most cases.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.