Greater London · England
Toilet & ceramic chip repair in Downe, Greater London
Fixed-price toilet chip repair in Downe and the surrounding area, typically in one visit.
- Repairs from £95
- Chips on the pan or rim
- Damage from dropped items
Toilet chip repair in Downe, done in place
We rebuild the damaged area and match it to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we will say so if we find one. Typical jobs include chips on the cistern lid and marks on the outside of the pan, in cisterns & lids, porcelain and vitreous china.
The work is guaranteed for twelve months. If there’s a problem with the repair within the year, we return and sort it. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Where
- Downe (BR6)
- County
- Greater London
- Guarantee
- A year, on every repair
- Quote
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
What happens on the day
A typical visit goes like this: we arrive on time, protect everything around the work area, do the job and clear up. Allow an hour or two from start to finish. Before leaving, we tell you how long to leave it and what to avoid for the first few days.
- We clean and dry the damaged area.
- Missing material is filled and rebuilt to the original shape.
- We sand it flush.
- We match the colour to the glaze.
- Finally we polish it into the surrounding glaze.
Getting ready for the visit
- Plan for the room to be out of bounds to pets and children
- Let the surface dry out before the visit
- Have somewhere for us to park nearby if possible
Get a quote
For most jobs, photos are all we need to give you a price. Tell us what happened and where you are, and we’ll reply with a fixed quote and the earliest dates we have.
Advice
DIY kit or professional repair?
It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is usually cheaper.
What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
Repair or replace: which is better?
Replacing a toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair leaves it in place. Our toilet chip repair starts from £95. There are no surprise extras on the day. What we quote from your pictures is what you pay, unless the damage turns out to be different, in which case we talk to you first.
Why book with us
- A fixed quote before you book
- Every repair guaranteed for a year
- Colours mixed by hand to suit your surface
- No extra charge for your area
Read our pricing.
Nearby places to Downe
Other services in Downe
Downe: your questions answered
Do I have to be there?
Yes. We need access to the room while we work, at a time we agree with you.
Can you repair a chipped toilet?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
Is the work guaranteed?
Yes, for a year. If there’s a problem with the work in that time, we come back and put it right.
Is it safe with children and pets around?
Just keep them out of the work area. We’ll let you know when it’s safe to use again.
How quickly can you book me in?
It depends on the time of year and where you are. We will offer you dates when we send your quote.
What do you need from me?
Some pictures, your postcode and how to reach you. On the day, access to the room.
I’m a tenant. Can you help?
Yes, though it’s best to check with your landlord first. Many landlords are happy for a repair to be arranged.
Do you work in Downe?
We do. We send a technician to Downe for every job, with no extra charge for travel.
Work for landlords and builders
Letting agents often send us pictures straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
Builders use us to fix snagging damage before handover, so there is no need to replace a damaged item at the last minute. We can visit several plots in one trip.
What a repair cannot fix
Some problems need a builder, plumber or fitter rather than us:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send pictures and we will give you a straight answer before you book.
What we work on
- Cisterns & lids
- Pedestals
- Toilet pans
- Porcelain
- Vitreous china
What we’re called out for in Downe
Toilets and cisterns normally get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.
Signs it’s time to call us include:
- Chips on the pan or rim
- Pieces knocked off during fitting
- Damage from dropped items
- Chips on the cistern lid
Questions to ask before you book
- Whether the price is fixed and includes VAT
- How changes to the job are handled
- How soon you can use it again
- What the guarantee covers, and for how long
Where we work around Downe
Downe is about 4 miles south-west of Orpington, in Greater London. Anywhere in BR6, we come to you. We cover all 764 towns and villages in Greater London. Our jobs stretch from Downe to London (about 13 miles away).
All of BR6 is within our area. Whether you live on High Street, North End Lane and Belle Vue Road or a nearby road, we can come to you. Close by, we cover Farthing Street (1 mile north-west), Hazelwood (1 mile east), Luxted (1 mile south), Leaves Green (1 mile west) and Single Street (2 miles south). Further out, we also cover London (13 miles north-west), City of Westminster (15 miles north-west), Marylebone (15 miles north-west), St Pancras (15 miles north-west), Shoreditch (14 miles north-west) and Hoxton (15 miles north-west).
Landmarks near Downe
Around Downe, we work in homes near Charles Darwin School, South Park and The Queens Head pub and the streets around them. Other local landmarks include St Mary's Church (less than half a mile south) and Downe Primary School (within half a mile south). Downe’s nearest station is Chelsfield station, about 2.6 miles north-east of the centre. A little further out are Crofton Roman Villa (2.7 miles north-east) and Princess Royal University Hospital (1.8 miles north). For a walk, there’s Downe Bank Nature Reserve and Betsom's Hill.
Prices and what affects them
Prices start from £95. A fixed quote means you know the cost before you book. We take into account:
- What the surface is made of
- How many areas need work
- Whether we combine several jobs
- How easy the damage is to reach
Compared with replacing, repairing usually costs far less, because nothing has to be taken out, refitted or made good. The quote lists exactly what you are paying for.
How to get a fixed price
You can take the pictures on your phone, there is no need for anything special. Ensure they show:
- Any earlier repairs or coatings
- A close-up of the damage, in focus
- A photo taken from further back
- Daylight if possible, and no flash reflection
To get a price, send two or three pictures using our quote form or ring us. We will say straight away if a repair is the right fix.
About our accreditations · Every repair comes with a one-year guarantee.
