Shropshire · England
Toilet & ceramic chip repair in Emstrey, Shropshire
Chip and break repairs to toilets, cisterns and other ceramics for householders, landlords and businesses in Emstrey. Send pictures for a free, fixed quote.
- Repairs from £95
- Chips on the pan or rim
- Marks on the outside of the pan

Honest limits
We would rather lose a job than do one that will not last, so these are the limits:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we will tell you honestly.
What we work on
- Toilet pans
- Porcelain
- Cisterns & lids
- Pedestals
- Vitreous china
Toilet chip repair in Emstrey, done in place
Chips are rebuilt and colour-matched to the glaze, so you don’t need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we’ll tell you if that’s what we find. We regularly repair toilet pans, porcelain and vitreous china, and common reasons people get in touch are marks on the outside of the pan and pieces knocked off during fitting.
You’re covered for a year from the day of the repair. If anything isn’t right, ring us and we will come back. Avoid dropping heavy items and clean the outside of the pan gently.

- Location
- Emstrey (SY5)
- Area hub
- Shropshire
- Warranty
- 12 months on all our work
- Quotes
- From £95. Free and fixed, from your pictures
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
Emstrey and nearby
Emstrey is about 2 miles south-east of Shrewsbury, in Shropshire. We visit homes and businesses in Emstrey and nearby villages, so there is no workshop to go to. Emstrey is one of 433 towns and villages in Shropshire where we work. Our jobs stretch from Emstrey to Birmingham (37 miles away).
All of SY5 is within our area. We also cover the places around Emstrey: Sutton (1 mile west), Meole Brace (2 miles west), Pulley (3 miles west), Bayston Hill (3 miles west) and Radbrook Green (3 miles west). Further out, we also cover Madeley (11 miles east), Shifnal (14 miles east), Bagley (3 miles north-west), Coton Hill (3 miles north-west), Frankwell (3 miles north-west) and Wem (12 miles north).
Local landmarks in Emstrey
Our clients here include homes close to Church of St Margaret, Prestfelde School and Mereside Church of England Primary School, among other places. The nearest railway station is Shrewsbury station, roughly 2.4 miles north-west of the centre. Other landmarks nearby include Beeches Hospital (3 miles west) and Darwin Shopping Centre (2.5 miles north-west). Open spaces near Emstrey include Bomere Pool and Haughmond Hill.
FAQs for Emstrey
Will it make a mess?
We protect the room with dust sheets and masking first, and tidy up before we leave.
It’s been repaired before. Can you still fix it?
Yes, we often do. Removing the old work can add time, and that’s in the quote.
Do you hold any accreditations?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
Which areas do you work in?
The entire UK, including all of Shropshire. Send your postcode with your photos and we’ll offer you dates.
Can I add another job to the visit?
Yes. Combining jobs on one visit brings the cost down. Include pictures of each item.
What happens next?
We review the photos and send a fixed quote.
Can you price it without visiting?
Yes, almost always. A close-up and a wider photo are enough to give a fixed quote.
Is my repair covered?
Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.
Should you replace it?
A new toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair leaves it in place. Our toilet chip repair starts from £95. Compared with replacing, a repair is usually a fraction of the price, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.
What you get with us
- Straight answers about what a repair can do
- Generally one visit, start to finish
- CHAS, Constructionline and SafeContractor accredited
- We leave the room as we found it
Take a look at our pricing.
Landlords, agents and businesses in Emstrey
If you manage property in Emstrey, we will quote for several properties at once. Send photos for each one and we will price them together.
We work for landlords, letting agents and housing providers in Emstrey as well as householders. Repairing between tenancies keeps void periods short, and it costs much less than replacing.
Nearby places to Emstrey
What else we do in Emstrey
Can I fix it myself?
If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send pictures.
If you are set on a kit, follow its instructions closely, ensure the area is clean and completely dry, and give it the full curing time. If it fails, we can still put it right.
What toilet chip repair costs
Prices start from £95. Each job gets its own fixed price. This is what makes a difference:
- Where the damage is and how we get to it
- The type of damage
- The material
- Unusual colours or finishes
Instead of hourly rates, we price the entire job up front. It depends on the damage, the material and access.
Getting a price from photos
When you take your pictures, these tips help us give you a firm price:
- The material, if you know it
- Whether it’s been repaired or coated before
- A clear, close picture of the problem area
- One picture of the entire toilet
You do not need a survey visit. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we’ll reply with a fixed quote.
What we’re called out for in Emstrey
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.
The most common problems we’re called about are:
- Marks on the outside of the pan
- Chips on the pan or rim
- Damage from dropped items
- Chips on the cistern lid
What to look for in a quote
- Is the price fixed, and does it include VAT?
- How your room will be protected
- How to care for the finish
- Whether there are any call-out or travel charges
The process
The work is clean and fairly quiet, so you can carry on at home. Protection goes down first, then the work takes one to two hours. At the end we talk you through the curing time and the aftercare.
- We clean and dry the damaged area.
- Missing material is filled and rebuilt to the original shape.
- It’s sanded flush.
- We colour-match and finish the glaze.
- The repair is polished so it blends in.
How to prepare
- Let us know which floor the room is on
- Let us know if it has been repaired before
- Tell us about parking, stairs or access
Getting a price
Getting a quote takes a couple of minutes: photograph the damage, then the whole toilet, add your postcode and send them over. You’ll get a fixed quote, not an estimate.
Advice
About our accreditations · Every repair comes with a one-year guarantee.

