Newcastle upon Tyne · England

Toilet & ceramic chip repair in Fawdon, Newcastle upon Tyne

Chip and break repairs to toilets, cisterns and other ceramics for homeowners, landlords and businesses in Fawdon. Send pictures for a free, fixed quote.

  • Repairs from £95
  • Chips on the cistern lid
  • Pieces knocked off during fitting
Surface Doctor technician refinishing the outside of a roll-top bath

Book toilet chip repair in Fawdon

Landlord and trade work in Fawdon

Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.

Housing associations and facilities teams use us for planned and reactive repairs in Newcastle upon Tyne and across the UK. A repair avoids taking out and refitting, which matters when someone is living in the home.

Toilet chip repair in Fawdon without replacing anything

Leaking cracks need the toilet replacing, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so the toilet stays in place. We work on cisterns & lids, pedestals and porcelain, and the jobs we see most are marks on the outside of the pan and chips on the cistern lid.

All our work comes with a one-year guarantee, wherever you are in Newcastle upon Tyne. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Area
Fawdon (NE3, NE13)
Region
Newcastle upon Tyne
Guarantee
A year, on every repair
Quote
From £95. Free and fixed, from your pictures
Phone
0345 017 0787
Last updated
23 October 2026
Before and after: a damaged ceramic basin restored

How we price toilet chip repair

Repairs from £95. We price every job individually, from your photos. The main factors are:

  • Any earlier repairs that need removing first
  • Where the damage is and how we get to it
  • How many areas need work
  • The colour and finish to match

Rather than charging by the hour, we price the whole job up front. It depends on the damage, the material and access, and combining items on one visit brings it down.

Quotes from your photos

You can normally get a fixed quote without us visiting. To help us price it:

  • Your postcode, so we can check dates
  • Daylight if possible, and no flash reflection
  • One picture of the whole toilet
  • Any details about the material

No survey visit is needed: we price from pictures. Use the quote form, or ring 0345 017 0787 to talk it through, and we’ll come back with a fixed figure.

Your questions about toilet chip repair in Fawdon

Do I need to be at home?

Yes. The technician needs access to the room for the visit, at a time we agree with you.

What information do you need?

Send pictures through the quote form or call 0345 017 0787, and we’ll take it from there.

Is it messy?

Very little mess: we sheet and mask everything nearby, and we take our waste away with us.

Will there be a smell?

There may be a mild smell during the work that clears as it cures.

Which areas do you work in?

We work UK-wide, so Fawdon is covered. Our prices are the same everywhere.

I rent my home. Can I book you?

Yes, but check with your landlord or agent first. Landlords are often glad to have it sorted.

Are you accredited?

Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Can I add another job to the visit?

Yes, and it’s frequently cheaper. Just add the extra items to your pictures and we will quote them together.

Fawdon and nearby

Fawdon is about 2 miles north of Newcastle upon Tyne, in Newcastle upon Tyne. From the centre of Fawdon to the outlying streets, the service is the same: fixed prices, tidy work and a one-year guarantee. Fawdon is one of 63 places in Newcastle upon Tyne we cover.

Every address in NE3 and NE13 is covered, from the main roads to the quietest streets. We regularly work on streets such as Laith Road, Emden Road and Aln Avenue. We also cover the places around Fawdon: Red House Farm (1 mile north), Kenton (1 mile south), Gosforth (1 mile south-east), North Gosforth (1 mile north-east) and Newcastle Great Park (1 mile north). Further out, we also cover Bensham (5 miles south), Carr Hill (5 miles south-east), Denton (3 miles south-west), Low Fell (6 miles south), Deckham (5 miles south-east) and Sheriff Hill (6 miles south-east).

Around Fawdon

Our customers here include homes close to Newcastle School for Boys, Gosforth Junior High Academy and Gosforth Park, among other places. You will also find St Mary (within half a mile north-west) and North Fawdon Primary School (less than half a mile north-west). The closest station to Fawdon is Manors station, about 3.2 miles south-east of the centre. A little further out are Gosforth Urban District (1.1 miles south-east) and Shefton Museum (2.6 miles south-east). Open spaces near Fawdon include Bent Hill and Havannah Nature Reserve.

Map of Fawdon © OpenStreetMap contributors

What we do, step by step

It’s a tidy, low-fuss visit. We agree the arrival time in advance, cover and mask the work area, then carry out the work, which generally takes one to two hours. If we find something your pictures didn’t show, we’ll explain it before carrying on.

  1. We clean and dry the damaged area.
  2. Missing material is filled and rebuilt to the original shape.
  3. It’s sanded flush.
  4. We colour-match and finish the glaze.
  5. We polish the repair to blend it in.

Getting ready for the visit

  • Make sure the room can be ventilated
  • Tell us about parking, stairs or access
  • Avoid using the area for a few hours before we arrive

Ask for a price

You do not need a survey visit. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.

Get a free quote

Advice

Repair or replace: which is better?

Replacing a toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Repairs from £95, with every job priced individually. A repair is priced on what needs doing, not where you live. You will see the full price before you book, with nothing added on the day.

Why book with us

  • CHAS, Constructionline and SafeContractor accredited
  • We’ll tell you if it’s not worth repairing
  • Same prices wherever you are
  • Colour-matched on site

See our prices page.

Can I fix it myself?

If you are set on a kit, follow its instructions closely, make sure the area is clean and completely dry, and do not use it until it has fully cured. If it fails, we can still put it right.

You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.

When we would advise against a repair

In fairness, some problems need a different fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send photos and we will say what we think before you book.

Materials we repair

  • Pedestals
  • Porcelain
  • Vitreous china
  • Toilet pans
  • Cisterns & lids

What we are called out for in Fawdon

Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.

People generally call us after spotting one of these:

  • Chips on the cistern lid
  • Chips on the pan or rim
  • Pieces knocked off during fitting
  • Damage from dropped items

What to look for in a quote

  • Who turns up on the day
  • When it can be used again
  • How the room is protected while they work
  • How the colour is matched

Our hiring checklist

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.