Medway · England
Toilet & ceramic chip repair in Fenn Street, Medway
Toilet chip repair across Fenn Street and nearby, typically in one visit.
- Repairs from £95
- Marks on the outside of the pan
- Chips on the cistern lid
Toilet chip repair in Fenn Street without replacing anything
Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we’ll tell you if that’s what we find. Common call-outs are for damage from dropped items and chips on the pan or rim, on pedestals, vitreous china and porcelain.
We guarantee the work for a year. If something isn’t right in that time, we come back and put it right. Avoid dropping heavy items and clean the outside of the pan gently.
- Area
- Fenn Street (ME3)
- Area hub
- Medway
- Guarantee
- A year, on every repair
- Quotes
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
For landlords and businesses
For developers and builders, we fix damage before handover, so there is no need to replace a damaged item at the last minute. We can visit several plots in one trip to keep costs down.
We carry out planned and one-off repairs for housing associations and facilities teams. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.
FAQs for Fenn Street
Do I have to be there?
Someone needs to let us in and show us the job. After that, you can carry on with your day.
Do you charge for travel?
We do not add a call-out fee. The fixed price covers the visit and the work.
What does toilet chip repair cost?
Prices start from £95. The exact price depends on the damage, so we quote from pictures. You know the full cost before anything is booked.
Can I get a quote without a visit?
Generally, yes. A close-up and a wider photo are enough to give a fixed quote.
Will there be a smell?
Expect a mild smell while we’re working.
Do you come to Fenn Street?
Yes. We work across the UK and come to Fenn Street and the rest of Medway. Send photos and we will quote, or call 0345 017 0787.
It’s been repaired before. Can you still fix it?
Yes, regularly. It can add a little time, which we include in the quote.
Can you repair several things at once?
Yes. Combining jobs on one visit brings the cost down. Send pictures of everything you’d like done.
DIY repairs versus a professional job
It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is generally cheaper.
A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.
Covering Fenn Street
Fenn Street is about 5 miles north of Gillingham, in Medway. Across the ME3 area, a technician comes to you. Fenn Street is one of 68 towns and villages in Medway we cover. You can also see our page for London, about 29 miles away.
Every address in ME3 is covered. From Winterberry Avenue, Sharnal Street and Parbrook Road or a nearby road, we can come to you. Nearby, we also work in Sharnal Street (1 mile south-west), High Halstow (1 mile west), Tunbridge Hill (1 mile south-east), St Mary Hoo (1 mile north-east) and Kingsnorth (1 mile south-east). We also work in nearby towns such as Gillingham (5 miles south), Chatham (7 miles south), Rochester (5 miles south-west), Rainham (6 miles south), Strood (6 miles south-west) and Luton (6 miles south).
Near you in Fenn Street
Locally, our jobs take us to homes close to High Halstow Primary Academy, Church of St Mary and The Hundred of Hoo Academy and the streets around them. For rail, the closest station is Gillingham (Kent) station, about 4.4 miles south. A little further out are Medway Maritime Hospital (4.9 miles south) and Upnor Castle (3.7 miles south-west). Green spaces nearby include Bishop Saltings.
What we’re called out for in Fenn Street
Toilets and cisterns normally get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.
The things clients usually mention when they call are:
- Damage from dropped items
- Pieces knocked off during fitting
- Marks on the outside of the pan
- Chips on the cistern lid
Before booking anyone
- What happens if they find more damage
- Aftercare advice
- The length of the guarantee and what it covers
- What protection goes down before work starts
What we cannot put right
Some problems need a builder, plumber or fitter rather than us:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we will tell you honestly.
Surfaces we repair
- Cisterns & lids
- Toilet pans
- Pedestals
- Vitreous china
- Porcelain
Repair or replace: which is better?
A new toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair leaves it in place. Repairs from £95, with every job priced individually. The price depends on how much damage there is and what kind, the material and how many items we do on one visit. We give a fixed price from your photos, so you know the cost before you book.
What you get with us
- Straight answers about what a repair can do
- Everything repaired in place
- One-year guarantee on every repair
- One visit for most repairs
Read our pricing.
Towns and villages near Fenn Street
Also in Fenn Street
How it works
Here’s how a visit usually runs: we arrive at the agreed slot, sheet and mask the area around the job, carry out the work and clear up. Allow one to two hours. Before we go, we will explain how long to leave it and how to care for it.
- We clean and dry the damaged area.
- We fill and rebuild missing material to the original shape.
- We sand the repair level.
- The glaze is colour matched and finished.
- We polish the repair to blend it in.
How to prepare
- Have somewhere for us to park nearby if possible
- Tell us about parking, stairs or access
- Ensure the room can be ventilated
Getting a price
Upload pictures of the damage and a wider shot of the entire item, with your ME3 postcode, and we’ll come back with a fixed quote.
Read more
What toilet chip repair costs
Repairs from £95. There’s no charge for travel to Fenn Street. The price comes down to:
- The size and number of damaged areas
- Whether it’s a chip, crack, burn or wear
- How easy the damage is to reach
- Previous DIY repairs that have to come out
Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access, and combining items on one visit brings it down.
How to get a fixed quote
Phone pictures are fine. Just ensure we can see:
- A close-up of the damage, in focus
- Any earlier repairs or coatings
- A picture taken from further back
- Your postcode, so we can check dates
Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the entire toilet, we can price the job.
About our accreditations · Every repair comes with a one-year guarantee.
