County Durham · England
Toilet & ceramic chip repair in Ferryhill, County Durham
Chip and break repairs to toilets, cisterns and other ceramics at your home in Ferryhill, with a one-year guarantee on every repair.
- Repairs from £95
- Marks on the outside of the pan
- Damage from dropped items
When to call us in Ferryhill
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.
The most common problems we’re called about are:
- Chips on the cistern lid
- Chips on the pan or rim
- Damage from dropped items
- Marks on the outside of the pan
Before you book anyone
- Whether the price covers travel
- Whether the colour is mixed to match
- A fixed price, and whether VAT is included
- What preparation is included
About our toilet chip repair in Ferryhill
We rebuild the damaged area and match it to the glaze, so the toilet stays in place. A crack that leaks can’t be fixed with a cosmetic repair, and we will say so if we find one. Whether it’s chips on the pan or rim and marks on the outside of the pan, we can typically put it right, on pedestals, vitreous china and toilet pans alike.
The work is covered for a year after we finish. Just call us if there’s a problem and we’ll sort it. Take care with heavy items and clean the outside of the pan gently.
- Area
- Ferryhill (DL17)
- Area hub
- County Durham
- Warranty
- One year on every repair
- Quote
- From £95. Free, fixed quote from pictures
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
FAQs for Ferryhill
What about a leaking crack?
No. That needs a new toilet. We fix chips and broken pieces.
What happens once I’ve sent pictures?
We review the pictures and send a fixed quote.
Do you hold any accreditations?
Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
Do you work in Ferryhill?
We do. We send a technician to Ferryhill for every job, and the price is the same as everywhere else.
Is it safe with children and pets around?
Please keep children and pets out of the room during the visit and until it has cured. Everywhere else in the home is fine.
Is it worth repairing rather than replacing?
Usually, if the item is otherwise sound. A repair avoids removal and making good. We’ll tell you honestly if replacement makes more sense.
Is there a guarantee?
Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.
Do you do work for letting agents?
We do, regularly. We can quote for several properties together and work between tenancies.
What we do, step by step
Your technician turns up at the time we agreed with you and looks over the damage before anything else. Dust sheets and masking tape go down before we open a single tin. The work itself takes an hour or two, and we leave the room as we found it.
- We start by cleaning and drying the damage.
- We fill and rebuild missing material to the original shape.
- It’s sanded flush.
- We colour-match and finish the glaze.
- We polish the repair to blend it in.
Before we arrive
- Open a window if you can
- Tell us if there are stairs or a lift
- Tell us about any previous repairs or coatings
How to get a price
Upload photos of the damage and a wider shot of the whole item, with your DL17 postcode, and we’ll come back with a fixed quote.
Advice
Repairing versus replacing in Ferryhill
A new toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Prices start from £95. A repair is priced on what needs doing, not where you live. You will see the full price before you book.
Why us?
- One visit for most repairs
- No extra charge for your area
- Fixed prices from your photos
- Work done at your home or business
Read our full price list.
About Ferryhill
Ferryhill is about 2 miles south-east of Spennymoor, in County Durham. We agree a date that works for you, and we’ll give you an arrival time in advance, so there is no waiting around. Ferryhill is one of 329 towns and villages in County Durham where we work. Our jobs stretch from Ferryhill to Newcastle upon Tyne (21 miles away).
Postcode districts we cover here: DL17. Whether you live on Church Road, Market Street and Main Street or a nearby road, we can come to you. Main roads around Ferryhill include the A167 and B6287, which makes travel easy. Neighbouring places we cover include Dean Bank (1 mile west), Ferryhill Station (1 mile south-east), Chilton Lane (1 mile south-east), Great Chilton (1 mile south) and Mainsforth (2 miles east). Within a short drive, we also cover Durham (7 miles north), Newton Aycliffe (4 miles south), Bishop Auckland (6 miles south-west), Seaham (13 miles north-east), Chester-le-Street (12 miles north) and Peterlee (10 miles north-east).
Near you in Ferryhill
Our customers here include homes close to The White Horse pub, Broom Cottages Primary & Nursery School and Church of St Luke. Further afield, we also cover the area around Bishop Auckland Hospital (5.5 miles south-west) and Auckland Castle (5 miles west).
DIY repairs versus a professional job
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.
Landlords, agents and businesses in Ferryhill
Landlords, letting agents and housing providers in Ferryhill use us as well as householders. A repair between tenants keeps the property empty for less time, and it normally costs far less than a refit.
Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We hold CHAS, Constructionline and SafeContractor accreditations.
What toilet chip repair costs
Repairs from £95. We price every job individually, from your pictures. What matters most is:
- The colour and finish to match
- The size and number of damaged areas
- Previous DIY repairs that have to come out
- The material
A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send photos and you will get a fixed figure.
Quotes from your photos
It only takes a minute to photograph the damage. Please include:
- Something in shot to show the size
- Any earlier repairs or coatings
- The postcode, so we can plan the visit
- One picture of the entire toilet
There is no need for us to visit first. Nearly every job can be priced from pictures: send a close-up, a wider shot and your postcode, and we’ll reply with a fixed quote.
Honest limits
Some jobs are not right for a repair, for example:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we will say what we think.
Materials we repair
- Vitreous china
- Porcelain
- Pedestals
- Cisterns & lids
- Toilet pans
Other services in Ferryhill
About our accreditations · Every repair comes with a one-year guarantee.
