County Durham · England

Toilet Chip Repair for Greencroft homes

Chip and break repairs to toilets, cisterns and other ceramics for homeowners, landlords and businesses in Greencroft. Send photos for a free, fixed quote.

  • Repairs from £95
  • Pieces knocked off during fitting
  • Damage from dropped items
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair near Greencroft

Toilet chip repair at your home in Greencroft

We rebuild the damaged area and match it to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we’ll tell you if that is what we find. Whether it’s marks on the outside of the pan and chips on the cistern lid, we can normally put it right, whatever the material.

We stand behind the work with a one-year guarantee. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Area
Greencroft (DH9)
County
County Durham
Cover
12 months on all our work
Price
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Page updated
23 October 2026
Ceramic basin shown before and after repair

What a repair cannot fix

In fairness, there are a few things a repair will not fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us pictures and we will tell you honestly before booking.

Surfaces we repair

  • Pedestals
  • Porcelain
  • Toilet pans
  • Cisterns & lids
  • Vitreous china

What we are called out for in Greencroft

Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly often.

Contact us if you’ve noticed any of these:

  • Chips on the cistern lid
  • Damage from dropped items
  • Marks on the outside of the pan
  • Chips on the pan or rim

Comparing quotes

  • What happens if they find more damage
  • How long the guarantee is and what it covers
  • How soon you can use it again
  • How to look after the finish

Choosing a repair company

DIY repairs versus a professional job

It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is typically cheaper.

What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.

Repair or replace in Greencroft?

Replacing a toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair leaves it in place. Repairs from £95, with every job priced individually. The price depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. You get a fixed quote from your pictures, so you know the cost before you book.

What you get with us

  • Accredited with CHAS, Constructionline and SafeContractor
  • Everything repaired in place
  • Colours mixed by hand to suit your surface
  • Dust sheets down, tidy finish

Read our prices page.

About Greencroft

Greencroft is about 1 mile south-west of Annfield Plain, in County Durham. Across the DH9 area, a technician comes to you. We cover all 329 towns and villages across County Durham, from the larger towns to small villages. You can also see our page for Newcastle upon Tyne, about 11 miles away.

Every address in DH9 is covered, from the main roads to the quietest streets. We regularly work on streets such as Tower Road, The Avenue and Gorecock Lane. If you are just outside Greencroft, we cover Annfield Plain (1 mile north-east), Maiden Law (1 mile south-east), Catchgate (1 mile north), Stony Heap (1 mile north-west) and New Kyo (1 mile north-east). Within a short drive, we also cover Durham (8 miles south-east), Consett (4 miles west), Bishop Auckland (14 miles south), Spennymoor (12 miles south-east), Chester-le-Street (7 miles east) and Stanley (3 miles north-east).

Around Greencroft

We visit homes around Annfield Plain Infant School, Three Horseshoes pub and St Bede's Catholic School and Sixth Form College. Other landmarks nearby include Shotley Bridge Hospital (3.9 miles west) and Derwentside (1.2 miles north).

Map of Greencroft © OpenStreetMap contributors

How the visit works

A typical visit goes like this: we arrive at the agreed slot, sheet and mask the area around the job, do the job and clear up. Plan for one to two hours from start to finish. Before we go, we’ll explain how long to leave it and how to care for it.

  1. We clean and dry the damaged area.
  2. Next we rebuild the missing piece to its original shape.
  3. We sand the repair level.
  4. We colour-match and finish the glaze.
  5. Finally we polish it into the surrounding glaze.

Getting ready for the visit

  • Ensure the area is dry
  • Tell us about any previous repairs or coatings
  • Plan for the room to be out of bounds to pets and children

Getting a price

For a price in Greencroft, photos are the quickest way: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.

Get a free quote

Advice

Common questions in Greencroft

Do you do work for letting agents?

We do, regularly. We can quote for several properties together and work between tenancies.

Do you work in Greencroft?

We do. We send a technician to Greencroft for every job, with no extra charge for travel.

Is the work guaranteed?

Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.

Will there be a smell?

It depends on the job, but often a little. Open windows and an extractor fan help.

What happens after I send photos?

We look at the photos and reply with a fixed quote and some dates. If anything’s unclear, we’ll ask for another photo.

Is there a call-out fee?

Travel is included in the price, with the same prices everywhere we work.

I’m a tenant. Can you help?

We can work for tenants, landlords or agents. Get your landlord’s agreement first.

Can you repair several things at once?

Yes, and it’s often cheaper. Just add the extra items to your photos and we will quote them together.

Prices and what affects them

Repairs from £95. We charge the same across the UK, including Greencroft. What changes the price is:

  • Whether we combine several jobs
  • The type of damage
  • Whether old repairs or coatings need taking off
  • How many areas need work

Compared with replacing, repairing normally costs far less, because nothing has to be taken out, refitted or made good. The quote lists exactly what you’re paying for.

Quotes from your photos

Before you send pictures, these tips help us give you a firm price:

  • Something in shot to show the size
  • Any earlier repairs or coatings
  • A wider photo showing the entire toilet
  • Any details about the material

You don’t need a survey visit. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we will reply with a fixed price.

Work for landlords and builders

We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We’re CHAS, Constructionline and SafeContractor accredited.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.