County Durham · England
Toilet Chip Repair in New Kyo
Our technicians come to New Kyo for chip and break repairs to toilets, cisterns and other ceramics. Everything is done in place, with a one-year guarantee.
- Repairs from £95
- Chips on the pan or rim
- Marks on the outside of the pan
About our toilet chip repair in New Kyo
Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we will tell you if that’s what we find. If you are dealing with chips on the pan or rim and damage from dropped items, we can normally put it right.
All of our repairs are guaranteed for twelve months, and the guarantee is the same wherever you live. We return to put right any problem with the work. Avoid dropping heavy items and clean the outside of the pan gently.
- Location
- New Kyo (DH9)
- Region
- County Durham
- Guarantee
- 12 months on all our work
- Price
- From £95. Free, fixed quote from pictures
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
Should I try a DIY kit first?
DIY kits are sold for most surfaces, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.
A DIY attempt isn’t a disaster. We remove the old filler and start again, so it does not stop a professional repair. It does add a little time, so tell us about it when you send pictures.
Landlord and trade work in New Kyo
We work for landlords, letting agents and housing providers in New Kyo as well as homeowners. A repair between tenants keeps the property empty for less time, and it typically costs far less than a refit.
We carry out planned and one-off repairs for housing associations and facilities teams. A repair avoids taking out and refitting, which is easier on the people living there.
Nearby places to New Kyo
More services for New Kyo
Signs you need toilet chip repair in New Kyo
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.
The things clients typically mention when they call are:
- Marks on the outside of the pan
- Damage from dropped items
- Pieces knocked off during fitting
- Chips on the cistern lid
What your quote should include
- How to look after the finish
- Who will actually do the work
- Whether the price covers travel
- What happens if the damage is worse than the pictures show
The process
You do not need to empty the room. Everything we use comes in the van with us, put protection down and get going once we’ve agreed what we are doing. Most jobs take an hour or two, and you are welcome to carry on with your day while we work.
- We clean and dry the damaged area.
- We fill and rebuild missing material to the original shape.
- It’s sanded flush.
- The glaze is colour-matched and finished.
- The repair is polished so it blends in.
Before we arrive
- Let us know if it has been repaired before
- Point us to the nearest place to park
- Let us know which floor the room is on
Get a quote
For most jobs, photos are all we need to give you a price. Tell us what happened and where you are, and we’ll reply with a fixed quote and the earliest dates we have.
Related advice
How we price toilet chip repair
Repairs from £95. Quotes are free and the price is fixed. What we look at:
- The size and number of damaged areas
- The type of damage
- How hard the colour is to match
- Previous DIY repairs that have to come out
Every job is a little different, so we price each one individually. What’s damaged, how badly and how easy it is to reach all play a part, and doing several things on one visit costs less than separate visits.
Getting a price from pictures
You can usually get a fixed quote without us visiting. To help us price it:
- A clear, close picture of the problem area
- Good light, ideally daylight, without flash glare
- A wider photo showing the entire toilet
- Whether it’s been repaired or coated before
The quickest way to a price is to send a couple of photos through our quote form or ring us. We will tell you honestly whether it can be repaired.
New Kyo: your questions answered
Do you do work for letting agents?
We do, regularly. We can quote for several properties together and work between tenancies.
When can you do it?
It depends on the time of year and where you are. Send pictures with your postcode and we will reply with the earliest dates.
Will there be a smell?
There may be a mild smell during the work.
Which areas do you work in?
Everywhere in the UK, New Kyo included. Travel is included in the price.
Can you repair a chipped toilet?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
I’m a tenant. Can you help?
Yes, but check with your landlord or agent first. Landlords are often glad to have it sorted.
Can you repair several things at once?
Yes. Combining jobs on one visit brings the cost down. Send pictures of everything you’d like done.
Is it messy?
We protect the room with dust sheets and masking first, and we clean up when we have finished.
When a repair isn’t the answer
A few problems are outside what a surface repair can do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we will tell you honestly before you book.
What we work on
- Porcelain
- Vitreous china
- Pedestals
- Cisterns & lids
- Toilet pans
Why repair rather than replace?
Replacing a toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. A repair is priced on what needs doing, not where you live. You’ll see the full price before booking, with no extras added later.
What you get with us
- One visit for most repairs
- Accredited with CHAS, Constructionline and SafeContractor
- A fixed quote before you book
- One-year guarantee on every repair
Take a look at our full price list.
Our work in New Kyo
New Kyo is about 1 mile east of Annfield Plain, in County Durham. Across the DH9 area, a technician comes to you. New Kyo is one of 329 places in County Durham where we work. Our nearest city page is Newcastle upon Tyne, about 9 miles away.
Our visits in DH9 work the same way as everywhere else we cover. Whether you live on Kyo Lane, Shieldrow Lane and Meldon Way or a nearby road, we can come to you. We also cover the places around New Kyo: East Kyo (1 mile north), South Moor (1 mile east), Oxhill (1 mile north-east), Annfield Plain (1 mile west) and Quaking Houses (1 mile south-east). Further out, we also cover Durham (8 miles south-east), Consett (5 miles west), Bishop Auckland (15 miles south), Spennymoor (12 miles south-east), Seaham (15 miles east) and Chester-le-Street (6 miles east).
What’s near New Kyo
Around New Kyo, we work in homes near Church of St George, Annfield Plain Junior School and North Durham Academy and the streets around them. Also close by are Tanfield School (1.2 miles north-east) and The Ox Inn (under half a mile north-east). Other landmarks nearby include Shotley Bridge Hospital (4.9 miles west) and Derwentside (1.6 miles west).
About our accreditations · Every repair comes with a one-year guarantee.
