Shropshire · England
Toilet & ceramic chip repair in Hales, Shropshire
Toilet chip repair across Hales and nearby, done in a single visit in most cases and guaranteed for a year.
- Repairs from £95
- Damage from dropped items
- Marks on the outside of the pan
Toilet chip repair in Hales, done in place
Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. A crack that leaks can’t be fixed with a cosmetic repair, and we will tell you if that’s what we find. Whether it’s marks on the outside of the pan and pieces knocked off during fitting, we can help.
You are covered for a year from the day of the repair. Just call us if there’s a problem and we’ll come back. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Location
- Hales (TF9)
- Region
- Shropshire
- Warranty
- A year, on every repair
- Quotes
- From £95. Free, fixed price from pictures
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
For landlords and businesses
We work for landlords, letting agents and housing providers in Hales as well as homeowners. Repairing between tenancies keeps void periods short, and it typically costs far less than a refit.
Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.
What a repair can’t fix
A repair isn’t right for every job, including:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we will say what we think.
Surfaces we repair
- Vitreous china
- Toilet pans
- Cisterns & lids
- Pedestals
- Porcelain
More services for Hales
Should I try a DIY kit first?
For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.
The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.
What affects the price in Hales
Prices start from £95. Quotes are free and the price is fixed. What we take into account:
- What the surface is made of
- Doing more than one item at once
- How easy the damage is to reach
- Previous DIY repairs that have to come out
Compared with replacing, a repair is normally a fraction of the price, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.
How to get a fixed price
We price nearly every job from pictures. This is what we need:
- Whether it’s been repaired or coated before
- The material, if you know it
- One picture of the entire toilet
- Where you are, by postcode
We price from pictures so you do not have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you’ll get a fixed figure back.
What we are called out for in Hales
Toilets and cisterns normally get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
These are the problems we are asked about most:
- Chips on the pan or rim
- Damage from dropped items
- Pieces knocked off during fitting
- Marks on the outside of the pan
Before you book anyone
- Whether the colour is mixed to match
- Who will actually do the work
- If travel is included in the price
- A fixed price, and whether VAT is included
Where we work around Hales
Hales is about 3 miles east of Market Drayton, in Shropshire. Our repair technicians come to homes and businesses in Hales, so there is no workshop to go to. Hales is one of 433 places in Shropshire where we work. We work right across the region, from Hales to Birmingham (37 miles away).
We work across TF9. You’ll find streets such as New Road and Blore Road. If you are just outside Hales, we cover Blore (1 mile north-east), Almington (1 mile north-west), Mucklestone (2 miles north), Betton (2 miles north-west) and Napley (3 miles north). Larger places within reach include Market Drayton (3 miles west), Whitchurch (12 miles west), Wem (13 miles west), Shawbury (13 miles south-west), Prees Higher Heath (10 miles west) and Hinstock (5 miles south).
What’s near Hales
In Hales, that means homes near The Grove School and Church of St Mary and the streets around them. A little further out are Cheswardine Castle (2.5 miles south) and Market Drayton Museum And Resource Centre (2.7 miles west). Not far away are Quarry Wood.
Common questions in Hales
Does someone need to be in?
Someone needs to let us in and show us the job. You do not need to watch us work.
Can I add another job to the visit?
Of course, and it generally saves money. Just add the extra items to your photos and you’ll get one combined price.
What happens if you find more damage?
The price is fixed for what the pictures show. If there’s more, we will tell you before starting.
Can you repair a chipped toilet?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
I rent my home. Can I book you?
We can work for tenants, landlords or agents. Just ensure the landlord agrees.
When can you do it?
We will give you dates with your quote. If it’s urgent, say so and we’ll do what we can.
Can you redo someone else’s repair?
Yes, we often do. It can add a little time, which we include in the quote.
Can you quote from pictures?
Usually, yes. A close-up and a wider photo are enough to give a fixed price.
Repairing versus replacing in Hales
Replacing a toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair keeps the toilet you have. Prices start from £95. A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.
Why Hales customers choose us
- Rooms protected and left tidy
- A fixed quote before you book
- CHAS and Constructionline accredited
- Most jobs done in one visit
See our pricing.
What we do, step by step
We agree an arrival time beforehand, so you’re not left guessing. Once we are there, the work takes one to two hours for most jobs. We leave the room clean.
- We start by cleaning and drying the damage.
- Next we rebuild the missing piece to its original shape.
- We sand it flush.
- The glaze is colour matched and finished.
- Finally we polish it into the surrounding glaze.
Preparing for the visit
- Tell us about any previous repairs or coatings
- Let us know about parking or access
- Plan for the room to be out of bounds to pets and children
Ask for a price
Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can price the job without visiting.
Read more
About our accreditations · Every repair comes with a one-year guarantee.
