Kent · England
Toilet Chip Repair in Hassell Street
Chip and break repairs to toilets, cisterns and other ceramics for householders, landlords and businesses in Hassell Street. Free, fixed quotes from your pictures.
- Repairs from £95
- Chips on the pan or rim
- Pieces knocked off during fitting

Questions from Hassell Street
What about a leaking crack?
No. A leaking crack needs the toilet replacing. We repair cosmetic chips and breaks.
How soon can you come?
We will give you dates with your quote. If it’s urgent, say so and we will do what we can.
Is the work guaranteed?
Every repair comes with our one-year guarantee. Ask us what it covers when you get your quote.
What happens next?
We look at the pictures and reply with a fixed quote and some dates. If anything’s unclear, we’ll ask for another photo.
Can you price it without visiting?
Normally, yes. Clear photos let us give you a fixed quote without visiting.
Can a chipped toilet be fixed?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
Does someone need to be in?
Yes. We need access to the room while we work, at a time that suits you.
Is there any odour?
There may be a mild smell during the work that clears as it cures.
Toilet chip repair at your home in Hassell Street
Chips are rebuilt and colour matched to the glaze, so you don’t need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we’ll tell you if that’s what we find. We regularly repair porcelain, cisterns & lids and pedestals, and common reasons people get in touch are marks on the outside of the pan and damage from dropped items.
You are covered after we leave: each job carries a one-year guarantee, and we’ll explain exactly what it covers when we quote. Avoid dropping heavy items and clean the outside of the pan gently.

- Location
- Hassell Street (TN25)
- Area hub
- Kent
- Cover
- One year on every repair
- Quotes
- From £95. Free, fixed price from pictures
- Call
- 0345 017 0787
- Updated
- 23 October 2026
When to call us in Hassell Street
Toilets and cisterns generally get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
Signs it’s time to call us include:
- Pieces knocked off during fitting
- Damage from dropped items
- Chips on the pan or rim
- Marks on the outside of the pan
What your quote should include
- Who turns up on the day
- What preparation is included
- How changes to the job are handled
- How your room will be protected
Should you replace it?
A new toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair keeps the toilet you have. Repairs from £95, with every job priced individually. There are no surprise extras on the day. The price we quote from your pictures is the price you pay, and if the damage turns out to be different, we discuss it before starting.
What you get with us
- One price list for the whole UK
- A year’s guarantee on all work
- CHAS, Constructionline and SafeContractor accredited
- Typically one visit, start to finish
Read our full price list.
Nearby places to Hassell Street
What else we do in Hassell Street
DIY kit or professional repair?
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.
What we can’t put right
We won’t take on work that will not last, so here’s what a repair can’t put right:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we will say what we think.
Materials we repair
- Pedestals
- Vitreous china
- Toilet pans
- Porcelain
- Cisterns & lids
Prices and what affects them
Repairs from £95. We charge the same across the UK, including Hassell Street. What changes the price is:
- The size and number of damaged areas
- Previous DIY repairs that have to come out
- How many items we do on one visit
- What the surface is made of
The price depends on how much damage there is and what kind, what it’s made of and how many jobs we combine into one visit. You get a fixed quote from your pictures, so there are no surprises on the day.
Quotes from your photos
We price nearly every job from pictures. This is what to send:
- Where you are, by postcode
- A picture taken from further back
- Any earlier repairs or coatings
- Natural light rather than flash
We price from photos so you do not have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and we’ll come back with a fixed figure.
What happens on the day
We agree an arrival time beforehand, so you’re not left guessing. On site, it takes one to two hours for most jobs. We leave the room clean and you will know when it can be used.
- First the damaged area is cleaned and dried.
- We fill and rebuild missing material to the original shape.
- It’s sanded flush.
- We match the colour to the glaze.
- The repair is polished so it blends in.
How to prepare
- Have somewhere for us to park nearby if possible
- Keep pets and children out of the room while we work
- Let us know which floor the room is on
Getting a price
Getting a price is easy: snap the damage close up and then the entire item, send them to us with your postcode, and we will reply with a fixed price. Quotes are free and no obligation.
Read more
Hassell Street and nearby
Hassell Street is about 6 miles north-east of Ashford, in Kent. Whether you are in the middle of Hassell Street or on the outskirts, we offer exactly the same service: a fixed quote, a tidy visit and a guarantee. Our technicians cover all 922 towns and villages in Kent. You can also see our page for London, about 52 miles away.
Every address in TN25 is within our area, from the main roads to the quietest streets. Nearby, we also work in Folly Town (1 mile south), Hastingleigh (1 mile south), Brook (2 miles south-west), Wye (2 miles west) and Brabourne (3 miles south). Within a short drive, we also cover Ashford (6 miles south-west), Canterbury (8 miles north-east), Dover (14 miles east), Folkestone (10 miles south-east), Whitstable (12 miles north) and Faversham (10 miles north-west).
Near you in Hassell Street
Locally, our jobs take us to homes close to Wye School and The Woodmans Arms, among other places. Hassell Street’s nearest station is Wye station, roughly 2.7 miles west of the centre. Nearby you will also find William Harvey Hospital (4.2 miles south-west) and Chilham Castle (4.6 miles north). For a walk, there is Hatch Park.
Work for landlords and builders
We carry out planned and one-off repairs for housing associations and facilities teams. A repair avoids taking out and refitting, which is easier on the people living there.
Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We are CHAS, Constructionline and SafeContractor accredited.
About our accreditations · Every repair comes with a one-year guarantee.

