Greater London · England

Toilet & ceramic chip repair in Hayes, Greater London

Our technicians come to Hayes for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, and the work is guaranteed.

Repairs from £95
Damage from dropped items
Chips on the cistern lid

Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair in Hayes

Call 0345 017 0787

Get a free quote

Where we work around Hayes

Hayes is about 2 miles south of Bromley, in Greater London. We work in every kind of home, old or new, large or small, plus businesses and rented homes. Hayes is one of 764 places in Greater London we cover. Our jobs stretch from Hayes to London (about 10 miles away).

Our visits in BR4 and BR2 are booked in the same way as anywhere else. Local streets include Hawes Lane, Crest Road and Keswick Road, and we cover them all. Other places close to Hayes include West Wickham (1 mile west), Coney Hall (1 mile west), Bromley Common (1 mile north-east), Nash (1 mile south) and Eden Park (2 miles north-west). We also work in nearby towns such as London (10 miles north-west), City of Westminster (12 miles north-west), Marylebone (12 miles north-west), Kensington (12 miles north-west), St Pancras (12 miles north-west) and Shoreditch (11 miles north).

Around Hayes

We visit homes around St Mary the Virgin, Coney Hall Recreation Ground and Hayes School and the streets around them. Nearby too are Hawes Down Primary School (0.5 miles west) and New Inn (less than half a mile east). There’s a railway station in Hayes itself: Hayes (Kent) station. Nearby you will also find Bethlem Museum of the Mind (1.1 miles east) and The Mall (1.9 miles north). Open spaces near Hayes include Summer Hill and Hutchinson's Bank.

Other local spots include Municipal Borough of Bromley (1.8 miles north)

Map of Hayes © OpenStreetMap contributors

Toilet chip repair in Hayes, done in place

Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we will say so if we find one. If you’re dealing with chips on the pan or rim and marks on the outside of the pan, we can generally put it right.

A one-year guarantee comes as standard. Take care with heavy items and clean the outside of the pan gently.

Before and after: a damaged toilet pan restored by Surface Doctor

Area: Hayes (BR4, BR2)
Area hub: Greater London
Cover: 12 months on all our work
Quotes: From £95. Free, fixed price from pictures
Telephone: 0345 017 0787
Page updated: 23 October 2026

Can I fix it myself?

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

If you’ve already tried a DIY fix, that’s fine. We take the old repair out and do it properly, so it does not stop a professional repair. It does add a little time, so tell us about it when you send pictures.

For landlords and businesses

Builders use us to fix snagging damage before handover, saving last-minute replacements. Several plots can be done in one visit.

Housing associations and facilities teams use us for planned and reactive repairs in Greater London and across the UK. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

Prices and what affects them

Repairs from £95. Each job gets its own fixed price. These are the things that affect it:

Unusual colours or finishes
Whether we combine several jobs
Whether old repairs or coatings need taking off
How many areas need work

Compared with replacing, repairing usually costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

How to get a fixed price

Photographing the damage takes a minute, and it saves a visit. Please include:

Something in shot to show the size
Whether it’s been repaired or coated before
The material, if you know it
Where you are, by postcode

No survey visit is needed: we price from pictures. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.

The process

Expect a friendly, tidy visit. We confirm the time with you beforehand, protect the area, then carry out the work, which normally takes an hour or two. If anything looks different from your photos, we’ll talk to you before going ahead.

We clean and dry the damaged area.
Next we rebuild the missing piece to its original shape.
We sand it flush.
The glaze is colour-matched and finished.
Finally we polish it into the surrounding glaze.

How to prepare

Mention any parking restrictions or tricky access
Tell us if there are stairs or a lift
Make sure the area is dry

Get a quote

You do not need a survey visit. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we will reply with a fixed price.

Send pictures for a quote

Advice

Places near Hayes

What else we do in Hayes

More in Greater London

Toilet Chip Repair across all 764 places in Greater London
Every service in Greater London
Areas we cover
All about toilet & ceramic chip repair

Common questions in Hayes

Can you repair something that is been repaired before?

Generally, yes. Tell us what was done before and we’ll plan for it.

What happens if you find more damage?

We’ll show you and explain before doing anything extra. You will not be charged for anything you haven’t agreed.

Is it OK to have pets in the house?

Keep pets and children away from the work area on the day, mainly so nothing gets touched before it has cured.

Can tenants book a repair?

Yes, though it’s best to check with your landlord first. Many landlords are happy for a repair to be arranged before the end of a tenancy.

Do you charge for travel?

There is no separate call-out charge. Your fixed quote includes everything.

Is a repair better than a new one?

Generally, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. If replacing would be better, we’ll say so.

Are you a vetted contractor?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Do you cover the whole of Greater London?

Across the UK, and that includes Hayes. Prices don’t change with location.

Repairing versus replacing in Hayes

Replacing a toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair keeps the toilet you have. Our toilet chip repair starts from £95. The price reflects the work involved, not your postcode. You will see the full price before booking, with nothing added on the day.