York · England

Toilet Chip Repair for Hessay homes

Damaged toilet in Hessay? We repair it in place, match it on site and guarantee the work for a year.

  • Repairs from £95
  • Damage from dropped items
  • Chips on the cistern lid
Surface Doctor technician refinishing the outside of a roll-top bath

Need toilet chip repair in Hessay?

About our toilet chip repair in Hessay

Chips are rebuilt and colour matched to the glaze, so you do not need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we’ll tell you if that’s what we find. We are often asked to fix damage from dropped items and marks on the outside of the pan, across toilet pans, cisterns & lids and porcelain.

You are covered for a year from the day of the repair. Just call us if there’s a problem and we’ll sort it. Take care with heavy items and clean the outside of the pan gently.

Ceramic basin repaired, before and after
Area
Hessay (YO26)
Region
York
Guarantee
One year on every repair
Quotes
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Page updated
23 October 2026

Repair or replace in Hessay?

Replacing a toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair keeps the toilet you have. Prices start from £95. We don’t add extras on the day. What we quote from your photos is what you pay, and if the damage turns out to be different, we discuss it before starting.

What you get with us

  • Most jobs done in one visit
  • Work done at your home or business
  • Straight answers about what a repair can do
  • One-year guarantee on every repair

Take a look at our pricing.

DIY kit or professional repair?

If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it does not stop a professional repair. It does add a little time, so tell us about it when you send photos.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

Hessay and the surrounding area

Hessay is about 5 miles west of York, in York. We visit customers in Hessay, so you don’t need to take anything anywhere. Hessay is one of 79 towns and villages in York where we work. You can also see our page for Leeds, about 18 miles away.

Our repair technicians cover all of YO26. That includes homes on Main Street, New Road and Shirbutt Lane. Other places close to Hessay include Moor Monkton Moor (1 mile north-west), Long Marston (2 miles south-west), Hutton Wandesley (2 miles south-west), Bilton in Ainsty (4 miles south-west) and Tockwith (4 miles west). Larger places within reach include York (5 miles east), Clementhorpe (5 miles east), Bishophill (5 miles east), Hungate (5 miles east), Clifton (4 miles east) and Tang Hall (6 miles east).

Near you in Hessay

Typical jobs here are in homes near St John The Baptist Church and the streets around them. Hessay’s nearest station is Poppleton station, roughly 2.2 miles east of the centre. Well-known places in the area include Clifton Hospital (3.4 miles east).

Map of Hessay © OpenStreetMap contributors

What toilet chip repair costs

Repairs from £95. We charge the same across the UK, including Hessay. The price reflects:

  • Previous DIY repairs that have to come out
  • How many items we do on one visit
  • How easy the damage is to reach
  • Unusual colours or finishes

It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.

Send pictures for a quote

We price nearly every job from pictures. This is what to send:

  • Good light, ideally daylight, without flash glare
  • One picture of the whole toilet
  • A coin or ruler next to the damage for scale
  • One sharp close-up of the damage

To get a price, send two or three photos using our quote form or call us. We will tell you honestly if a repair is the right fix.

Common problems we fix in Hessay

Toilets and cisterns usually get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.

Signs it’s time to call us include:

  • Pieces knocked off during fitting
  • Marks on the outside of the pan
  • Chips on the pan or rim
  • Damage from dropped items

What to look for in a quote

  • A fixed price, and whether VAT is included
  • How the colour is matched
  • How soon you can use it again
  • Whether there are any call-out or travel charges

10 questions to ask before booking

What a repair can’t fix

A repair isn’t always the answer, and we’ll tell you before we start. Repairs will not solve:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send pictures and we’ll say what we think before booking.

Surfaces we repair

  • Porcelain
  • Pedestals
  • Vitreous china
  • Toilet pans
  • Cisterns & lids

Hessay: your questions answered

Can pets and children be at home?

We ask you to keep children and pets out of the room while we work and until it has cured. The rest of the house is unaffected.

Can you repair several things at once?

Yes, and it’s often cheaper. Send pictures of everything together and you’ll get one combined price.

Do you do work for letting agents?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

Is the work guaranteed?

Every repair comes with a one-year guarantee. We’ll explain what it covers when we quote.

Can a chipped toilet be fixed?

Yes. We repair chips on pans, rims, cisterns and lids.

What happens once I’ve sent pictures?

You will get a fixed quote back, typically with dates to choose from. There’s no obligation to book.

What happens if you find more damage?

If we find something the photos didn’t show, we explain it first. You decide whether to go ahead.

Is there any odour?

Expect a mild smell while we are working, which fades afterwards.

What happens on the day

Expect a friendly, tidy visit. We confirm the time with you beforehand, cover and mask the work area, then carry out the work, which normally takes one to two hours. If we find something your pictures didn’t show, we will explain it before carrying on.

  1. We start by cleaning and drying the damage.
  2. Missing material is filled and rebuilt to the original shape.
  3. It’s sanded flush.
  4. The glaze is colour matched and finished.
  5. We polish the repair to blend it in.

Getting ready for the visit

  • Mention if the room is upstairs or in a flat
  • Clear toiletries, mats and anything else from around the area
  • Keep pets and children out of the room while we work

Getting a price

Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can give you a fixed quote the same day in most cases.

Send photos for a quote

Advice

Landlords, agents and businesses in Hessay

We also carry out snagging repairs for builders and developers, putting right damage done during fitting so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.

Letting agents often send us pictures straight from the inventory. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.