Gloucestershire · England

Toilet & ceramic chip repair in Hesters Way, Gloucestershire

Toilet chip repair in Hesters Way without the cost of replacing. Get a fixed quote from your pictures, then book a visit.

  • Repairs from £95
  • Chips on the cistern lid
  • Marks on the outside of the pan
Surface Doctor technician refinishing the outside of a roll-top bath

Book toilet chip repair in Hesters Way

The process

Nothing needs to be moved out of the room. We bring everything we need with us, put protection down and start once you’re happy with the plan. Most jobs take one to two hours, and you can get on with other things while we are there.

  1. First the damaged area is cleaned and dried.
  2. Missing material is filled and rebuilt to the original shape.
  3. We sand it flush.
  4. We match the colour to the glaze.
  5. Finally we polish it into the surrounding glaze.

Before we arrive

  • Point us to the nearest place to park
  • Have a window or extractor fan available
  • Clear toiletries, mats and anything else from around the area

Getting a price

Getting a price is easy: snap the damage close up and then the whole item, send them to us with your postcode, and you’ll get a fixed quote back. Quotes are free and you’re under no obligation.

Get a free quote

Advice

How we handle toilet chip repair in Hesters Way

Leaking cracks need the toilet replacing, and we’ll say so if we find one. Chips are rebuilt and colour matched to the glaze, so you don’t need a plumber or a new toilet. Whether it’s damage from dropped items and pieces knocked off during fitting, we can help, whatever the material.

A one-year guarantee comes as standard. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Where
Hesters Way (GL51)
Area hub
Gloucestershire
Warranty
One year on every repair
Price
From £95. Fixed and free, based on photos
Call
0345 017 0787
Page updated
23 October 2026
Before and after: a damaged ceramic basin restored

Repairing versus replacing in Hesters Way

A new toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Our toilet chip repair starts from £95. Set against the cost of replacement, repairing normally costs far less, because nothing has to be taken out, refitted or made good. The quote lists exactly what you’re paying for.

Why Hesters Way clients choose us

  • Usually one visit, start to finish
  • We come to you, anywhere in the UK
  • Straight answers about what a repair can do
  • One price list for the whole UK

See our full price list.

What toilet chip repair costs

Prices start from £95. There are no hourly rates or hidden extras. The price depends on:

  • The material and finish
  • How easy the damage is to reach
  • How much damage there is
  • Whether we combine several jobs

It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send photos and you will get a fixed figure.

Getting a price from pictures

When you take your photos, a few simple things make all the difference:

  • Natural light rather than flash
  • Something in shot to show the size
  • The material, if you know it
  • A close-up of the damage, in focus

Email us a picture of the damage and one of the entire item, and tell us you’re in Hesters Way, and we’ll come back with a fixed quote.

Covering Hesters Way

Hesters Way is about 2 miles north-west of Cheltenham, in Gloucestershire. We agree a date that works for you, and we’ll give you an arrival time in advance, so there’s no waiting around. Hesters Way is one of 470 towns and villages in Gloucestershire where we work. Our nearest city page is Birmingham, about 40 miles away.

Every address in GL51 is within our area. You will find streets such as Beale Road, Dowty Road and Welch Road, all of which we cover. You will find Hesters Way on the A4013, so it’s easy for us to reach. Neighbouring places we cover include Arle (1 mile south-east), St Mark’s (1 mile south-east), Rowanfield (1 mile south-east), Hayden (1 mile west) and Uckington (1 mile north). Further out, we also cover Gloucester (6 miles south-west), Stroud (12 miles south-west), Tewkesbury (6 miles north), Cirencester (15 miles south-east), Bishop's Cleeve (4 miles north-east) and Brockworth (5 miles south-west).

What’s near Hesters Way

Locally, our jobs take us to homes close to Pate's Grammar School, Springbank Primary Academy and The Umbrella pub, among other places. Also close by are Gloucestershire College (0.5 miles south), St Thomas More Church (within half a mile east) and The Park (1.9 miles south-east). For rail, the closest station is Cheltenham Spa station, roughly 1.1 miles south-east. A little further out are Emmas Grove (4.7 miles south) and Cheltenham General Hospital (2.2 miles south-east). Open spaces near Hesters Way include Chosen Hill.

Map of Hesters Way © OpenStreetMap contributors

Work for landlords and builders

We also carry out snagging repairs for builders and developers, putting right damage done during fitting so nothing needs replacing. We’re CHAS, Constructionline and SafeContractor accredited.

Landlords, letting agents and housing providers in Hesters Way use us as well as homeowners. A repair between tenants keeps the property empty for less time, and it generally costs far less than a refit.

When to call us in Hesters Way

Toilets and cisterns generally get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.

The most common problems we are called about are:

  • Chips on the cistern lid
  • Chips on the pan or rim
  • Marks on the outside of the pan
  • Damage from dropped items

What your quote should include

  • What preparation is included
  • Is the price fixed, and does it include VAT?
  • How changes to the job are handled
  • When it can be used again

How to compare quotes

Your questions about toilet chip repair in Hesters Way

What happens next?

You get a fixed quote and available dates. If we need another angle, we will ask.

Is it safe with children and pets around?

We ask you to keep children and pets out of the room while we work and until it has cured. The rest of the house is unaffected.

Is it messy?

Dust sheets and masking go down before we start, and tidy up before we leave.

What happens if you find more damage?

We will show you and explain before doing anything extra. Nothing extra is done without your say-so.

Is the work guaranteed?

Every repair comes with a one-year guarantee. Ask us what it covers when you get your quote.

Do you do work for letting agents?

Yes. We work for landlords, agents, builders and businesses as well as householders across Gloucestershire.

What do you need from me?

Photos of the damage, a photo of the whole toilet and your postcode. Then we’ll agree a date.

Do you hold any accreditations?

Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

When a repair isn’t the answer

Some problems need a builder, plumber or fitter rather than us:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send photos and we’ll say what we think.

Surfaces we repair

  • Pedestals
  • Porcelain
  • Toilet pans
  • Cisterns & lids
  • Vitreous china

Should I try a DIY kit first?

If you do try a kit, read the instructions carefully, and don’t use it until it has fully cured. If it fails, we can still put it right.

If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it will not stop us repairing it. It does add a little time, so tell us about it when you send pictures.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.