West Sussex · England

Toilet & ceramic chip repair in Horsham, West Sussex

Toilet chip repair for Horsham, without a refit. Get a fixed price from your pictures, then we come to you.

  • Repairs from £95
  • Damage from dropped items
  • Marks on the outside of the pan
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair in Horsham

Toilet chip repair in Horsham without replacing anything

Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we’ll tell you if that’s what we find. Whether it’s marks on the outside of the pan and chips on the pan or rim, we can help, whatever the material.

The work is covered for a year after we finish. If anything is not right, ring us and we’ll come back. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Where
Horsham (RH12, RH13, RH20, BN44)
Region
West Sussex
Warranty
A year, on every repair
Quotes
From £95. Fixed and free, based on photos
Telephone
0345 017 0787
Last updated
23 October 2026
Broken toilet pan rim rebuilt and refinished, before and after

What a repair cannot fix

It helps to know what we cannot do too:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send photos and we will give you a straight answer before booking.

Materials we work on in Horsham

  • Cisterns & lids
  • Toilet pans
  • Pedestals
  • Vitreous china
  • Porcelain

Prices and what affects them

Repairs from £95. Every quote is fixed and free. What we look at:

  • The material
  • Whether old repairs or coatings need taking off
  • How many items we do on one visit
  • Access to the area

Rather than charging by the hour, we fix the price before we start. Damage, material and access decide it, and combining items on one visit brings it down.

Getting a price from pictures

When you take your pictures, a few simple things make all the difference:

  • One sharp close-up of the damage
  • Something in shot to show the size
  • Good light, ideally daylight, without flash glare
  • A photo taken from further back

Upload a photo of the damage and a wider shot of the whole item, with your RH12 postcode, and we will come back with a fixed quote.

Horsham and the surrounding area

Horsham is about 31 miles south of London, in West Sussex. We agree a date that works for you, and we’ll give you an arrival time in advance, so you’re not left waiting in all day. We cover 371 places in West Sussex. Our nearest city page is London, about 31 miles away.

Jobs in RH12, RH13, RH20 and BN44 work the same way as everywhere else we cover. Local streets include Station Road, London Road and Market Square. Horsham is on the A24 and A29, which makes it straightforward to reach. Close by, we cover Tower Hill (1 mile south-west), Broadbridge Heath (2 miles west), Holbrook (2 miles north), Warnham (2 miles north-west) and Southwater (3 miles south). Within a short drive, we also cover Crawley (7 miles north-east), Haywards Heath (11 miles south-east), Burgess Hill (11 miles south-east), East Grinstead (14 miles east), Broadfield (5 miles east) and Storrington (11 miles south-west). Horsham is one of the larger places we cover in West Sussex.

Around Horsham

Around Horsham, we work in homes near Millais School, Hope Chapel and Kingslea Primary School, among other places. Other local landmarks include Bohunt Horsham (under half a mile north), Brewhouse & Kitchen pub (less than half a mile south-west) and Warnham Park (1.5 miles north-west). There is a railway station in Horsham itself: Horsham station. Other landmarks nearby include Christs Hospital School Museum (2.4 miles south-west) and Horsham Hospital (within half a mile north-west). Open spaces near Horsham include Warnham LNR.

Map of Horsham © OpenStreetMap contributors

Common problems we fix in Horsham

Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids are a common casualty.

If you can see any of these, send us a photo:

  • Pieces knocked off during fitting
  • Damage from dropped items
  • Marks on the outside of the pan
  • Chips on the pan or rim

What your quote should include

  • When it can be used again
  • The length of the guarantee and what it covers
  • Whether a trained technician does the job
  • How the room is protected while they work

Choosing a repair company

Horsham: your questions answered

Will it make a mess?

We protect the room with dust sheets and masking first, and we clean up when we have finished.

Is the work guaranteed?

Yes, for a year. If there’s a problem with the work in that time, we come back and put it right.

Will the price change on the day?

We stop, show you and agree any change before carrying on. You will not be charged for anything you haven’t agreed.

Is a repair better than a new one?

Normally, if the item is otherwise sound. A repair avoids removal and making good. We’ll tell you honestly if replacement makes more sense.

I’m a tenant. Can you help?

We are happy to deal with the tenant, landlord or agent. Get your landlord’s agreement first.

Do you cover the whole of West Sussex?

The entire UK, including all of West Sussex. Just include your postcode and we’ll offer you dates.

Do you hold any accreditations?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Do you work in Horsham?

Yes. We cover the whole UK and travel to Horsham and the rest of West Sussex. Send us pictures for a fixed quote, or call 0345 017 0787.

How the visit works

You don’t need to empty the room beforehand. We bring everything we need with us, put protection down and get going once we’ve agreed what we’re doing. It usually takes an hour or two, and you can get on with other things while we’re there.

  1. First the damaged area is cleaned and dried.
  2. Missing material is filled and rebuilt to the original shape.
  3. We sand it flush.
  4. We match the colour to the glaze.
  5. Finally we polish it into the surrounding glaze.

Getting ready for the visit

  • Keep children and pets away from the room on the day
  • Ensure the room can be ventilated
  • Mention any parking restrictions or tricky access

How to get a price

Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can price the job the same day in most cases.

Send pictures for a quote

Advice

Landlord and trade work in Horsham

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.

We regularly price jobs from inventory or check-out photos. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

Can I fix it myself?

What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.

Should you replace it?

A new toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair leaves it in place. Repairs from £95, with every job priced individually. Compared with replacing, a repair is normally a fraction of the price, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

What you get with us

  • Colour-matched on site
  • One price list for the whole UK
  • Fixed prices from your photos
  • One visit for most repairs

Read our full price list.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.