West Sussex · England
Toilet & ceramic chip repair in Crawley, West Sussex
Chip and break repairs to toilets, cisterns and other ceramics in Crawley, carried out at your home and guaranteed for a year.
- Repairs from £95
- Damage from dropped items
- Marks on the outside of the pan
Toilet chip repair in Crawley, done in place
Chips are rebuilt and colour-matched to the glaze, so you don’t need a plumber or a new toilet. A crack that leaks can’t be fixed with a cosmetic repair, and we’ll say so if we find one. Whether it’s marks on the outside of the pan and chips on the pan or rim, we can help.
Every job is backed for twelve months, and the guarantee is the same wherever you live. If something goes wrong with the work, we come back. Avoid dropping heavy items and clean the outside of the pan gently.
- Location
- Crawley (RH10, RH11, RH12, RH6)
- Region
- West Sussex
- Guarantee
- One year on every repair
- Price
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
What affects the price in Crawley
Repairs from £95. You will know the full cost before booking. We look at:
- Doing more than one item at once
- The material and finish
- How hard the colour is to match
- Previous DIY repairs that have to come out
Rather than charging by the hour, we fix the price before we start. Damage, material and access decide it, and doing several items at once reduces it.
Quotes from your photos
Photographing the damage takes a minute, and it saves a visit. Please include:
- One picture of the whole toilet
- A coin beside the damage so we can judge size
- The material, if you know it
- One sharp close-up of the damage
For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.
Signs you need toilet chip repair in Crawley
Toilets and cisterns usually get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.
Keep an eye out for these signs:
- Chips on the cistern lid
- Marks on the outside of the pan
- Damage from dropped items
- Pieces knocked off during fitting
Comparing quotes
- Who will actually do the work
- How soon you can use it again
- The length of the guarantee and what it covers
- If travel is included in the price
Should I try a DIY kit first?
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.
For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.
For landlords and businesses
For anyone letting property in or around Crawley, we will quote for several properties at once. Just send pictures for each address and we’ll come back with a combined price.
We are used to working with agents and managing companies. Send the address, photos and access details and we will arrange it.
Crawley and the surrounding area
Crawley is about 27 miles south of London, in West Sussex. We work in every kind of home, from flats and terraces to detached houses and new builds, plus businesses and rented homes. Crawley is one of 371 places in West Sussex we cover. Our jobs stretch from Crawley to London (about 27 miles away).
All of RH10, RH11, RH12 and RH6 is within our area. We regularly work on streets such as Station Road, Queens Square and High Street. Main roads around Crawley include the A23 and A264, which makes travel easy. If you are just outside Crawley, we cover Southgate (1 mile south-west), Tilgate (1 mile south-east), West Green (1 mile north), Three Bridges (1 mile east) and Langley Green (1 mile north). Within a short drive, we also cover Horsham (7 miles south-west), Haywards Heath (9 miles south-east), Burgess Hill (11 miles south), East Grinstead (8 miles east), Billingshurst (13 miles south-west) and Roffey (5 miles south-west). As one of the bigger places in West Sussex, Crawley sees plenty of our work.
Near you in Crawley
Our clients here include homes close to Friary Church of St Francis and St Anthony, St Wilfrid's Catholic School and Tilgate Park, among other places. Also close by are The George Hotel (under half a mile north), Three Bridges Junior School (within half a mile south-east) and St Francis of Assisi Catholic Primary School (within half a mile south-east). There’s a railway station in Crawley itself: Crawley station. A little further out are Crawley Hospital (0.5 miles north-west) and County Mall (within half a mile north-east). Green spaces nearby include Tilgate Lake.
Common questions in Crawley
Will the price change on the day?
We stop, show you and agree any change before carrying on. You won’t be charged for anything you haven’t agreed.
Can a chipped toilet be fixed?
Yes. We repair chips on pans, rims, cisterns and lids.
What information do you need?
Some pictures, your postcode and how to reach you. On the day, access to the room.
Do you cover Crawley?
Yes. We cover the entire UK and travel to Crawley and the rest of West Sussex. Send pictures and we will quote, or call 0345 017 0787.
Will you leave a mess?
Dust sheets and masking go down before we start, and tidy up before we leave.
Is there a guarantee?
Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.
It’s been repaired before. Can you still fix it?
Yes, we frequently do. It can add a little time, which we include in the quote.
Is repairing better than replacing?
Typically, when the rest is in good condition. A repair avoids removal and making good. If replacing would be better, we will say so.
When we’d advise against a repair
Not everything can be repaired, and we’ll tell you before we start. Repairs won’t solve:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we’ll tell you honestly.
Materials we repair
- Vitreous china
- Toilet pans
- Porcelain
- Pedestals
- Cisterns & lids
Repair or replace in Crawley?
A new toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. A repair is priced on what needs doing, not where you live. The full price is agreed before you book, with nothing added on the day.
Why Crawley customers choose us
- Colours mixed by hand to suit your surface
- Work done at your home or business
- CHAS and Constructionline accredited
- Every repair guaranteed for a year
See our prices page.
Towns and villages near Crawley
More services for Crawley
The process
When we visit, we arrive at the time we have agreed, cover the area with dust sheets and masking, and set to work. The job usually takes one to two hours. We tidy up before we leave and let you know when you can use it again.
- We start by cleaning and drying the damage.
- Next we rebuild the missing piece to its original shape.
- It’s sanded flush.
- We match the colour to the glaze.
- Finally we polish it into the surrounding glaze.
How to prepare
- Have a window or extractor fan available
- Mention any earlier repairs or resurfacing
- Clear toiletries, mats and anything else from around the area
Getting a price
Getting a quote takes a couple of minutes: photograph the damage, then the entire toilet, include your postcode and send them over. What comes back is a fixed price, not a guess.
Related advice
About our accreditations · Every repair comes with a one-year guarantee.
