Edinburgh · Scotland

Toilet Chip Repair in Kaimes

Chip and break repairs to toilets, cisterns and other ceramics for homes and businesses in Kaimes and across Edinburgh. Free, fixed quotes from your photos.

  • Repairs from £95
  • Pieces knocked off during fitting
  • Marks on the outside of the pan
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair in Kaimes

When we would advise against a repair

A few problems are outside what a surface repair can do:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send photos and we’ll say what we think before booking.

Materials we work on in Kaimes

  • Vitreous china
  • Cisterns & lids
  • Pedestals
  • Porcelain
  • Toilet pans

Toilet chip repair in Kaimes without replacing anything

We rebuild the damaged area and match it to the glaze, so the toilet stays in place. A crack that leaks can’t be fixed with a cosmetic repair, and we will tell you if that is what we find. Typical jobs include pieces knocked off during fitting and chips on the pan or rim, across cisterns & lids, porcelain and toilet pans.

You are covered after we leave: each job carries a one-year guarantee, and we’ll explain exactly what it covers when we quote. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Ceramic basin shown before and after repair
Area
Kaimes (EH16, EH17)
Area hub
Edinburgh
Guarantee
12 months on all our work
Price
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Page updated
23 October 2026

When to call us in Kaimes

Toilets and cisterns typically get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.

Signs it’s time to call us include:

  • Pieces knocked off during fitting
  • Marks on the outside of the pan
  • Damage from dropped items
  • Chips on the pan or rim

What your quote should include

  • How your room will be protected
  • Who will actually do the work
  • What preparation is included
  • What happens if the damage is worse than the photos show

10 questions to ask before booking

Common questions in Kaimes

Is repairing better than replacing?

Normally, when the rest is in good condition. A repair avoids removal and making good. If replacing would be better, we’ll say so.

Is the work guaranteed?

Yes, for a year. If there is a problem with the work in that time, we come back and put it right.

Do you do work for letting agents?

Yes. We work for landlords, agents, builders and businesses as well as homeowners.

I’m a tenant. Can you help?

We can work for tenants, landlords or agents. Just ensure the landlord agrees.

Do you work in Kaimes?

Yes. We work across the UK and come to Kaimes and the rest of Edinburgh. Send pictures and we will quote, or call 0345 017 0787.

Is there a call-out fee?

Travel is included in the price, and we charge the same wherever you are.

Can you do more than one item on the same visit?

Yes, and it’s frequently cheaper. Send pictures of everything together and we’ll quote them together.

What happens once I’ve sent photos?

We come back with a fixed quote. There is no obligation to book.

DIY kit or professional repair?

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.

It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Doing it properly first is typically the cheaper route.

For landlords and businesses

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We are CHAS, Constructionline and SafeContractor accredited.

We are used to working with agents and managing companies. Just send pictures, the address and how to get access.

The process

Expect a friendly, tidy visit. We confirm the time with you beforehand, protect the area, then carry out the work, which typically takes one to two hours. If anything looks different from your photos, we will talk to you before going ahead.

  1. We start by cleaning and drying the damage.
  2. Missing material is filled and rebuilt to the original shape.
  3. We sand the repair level.
  4. The glaze is colour matched and finished.
  5. We polish the repair to blend it in.

Before we arrive

  • Let the surface dry out before the visit
  • Have a window or extractor fan available
  • Let us know which floor the room is on

Ask for a price

For a price in Kaimes, the easiest route is pictures: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.

Get a free quote

Advice

What toilet chip repair costs

Prices start from £95. We give every job a fixed price from photos. This is what makes a difference:

  • How hard the colour is to match
  • Whether old repairs or coatings need taking off
  • Whether it’s a chip, crack, burn or wear
  • How easy the damage is to reach

We charge the same wherever you are, so there is no premium for Kaimes. What changes the price is the job itself: how much damage, what it’s made of and how many items.

Getting a price from pictures

You can take the pictures on your phone. Ensure they show:

  • A coin beside the damage so we can judge size
  • One picture of the entire toilet
  • The postcode, so we can plan the visit
  • Good light, ideally daylight, without flash glare

Most clients in Kaimes get their price from photos. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.

Kaimes and the surrounding area

Kaimes is about 3 miles south-east of Edinburgh, in Edinburgh. We work in every kind of home, old or new, large or small, as well as offices, shops and holiday lets. Kaimes is one of 175 towns and villages in Edinburgh where we work.

Every address in EH16 and EH17 is within our area, from the main roads to the quietest streets. That includes homes on Tor Lane, Soutra Road and Mansion Lane and the roads around them. We also travel to Howden Hall (1 mile north), Alnwickhill (1 mile north), Southhouse (1 mile east), Gracemount (1 mile north-east) and Mortonhall (1 mile west). Further out, we also cover Edinburgh (3 miles north-west), Leith (5 miles north), Bonnington (5 miles north), Greenside (4 miles north), Broughton (4 miles north) and Bellevue (4 miles north).

Landmarks near Kaimes

Around Kaimes, we work in homes near Drum Park, Gracemount High School and Liberton Parish Church. For rail, the closest station is Shawfair station, about 3.2 miles east. Further afield, we also cover the area around Craigmillar Castle (2 miles north-east) and Natural History Collections (1.6 miles north). The countryside around Kaimes includes Blackford Hill and The New Leaf Co-op.

Map of Kaimes © OpenStreetMap contributors

Should you replace it?

Replacing a toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Our toilet chip repair starts from £95. What it costs depends on how much damage there is and what kind, what it’s made of and how many jobs we combine into one visit. We give a fixed price from your pictures, so there are no surprises on the day.

Why choose Surface Doctor in Kaimes

  • Nothing taken out or refitted
  • We leave the room as we found it
  • A year’s guarantee on all work
  • One visit for most repairs

See our prices page.

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About our accreditations · Every repair comes with a one-year guarantee.

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