Norfolk · England

Toilet & ceramic chip repair in Long Row, Norfolk

Our repair technicians come to Long Row for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Marks on the outside of the pan
  • Chips on the pan or rim
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted toilet chip repair in Long Row

Toilet chip repair in Long Row, done in place

A crack that leaks cannot be fixed with a cosmetic repair, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so the toilet stays in place. Typical jobs include chips on the pan or rim and chips on the cistern lid, across cisterns & lids, porcelain and pedestals.

The work is guaranteed for twelve months. If there is a problem with the repair within the year, we return and sort it. Avoid dropping heavy items and clean the outside of the pan gently.

Ceramic basin repaired, before and after
Location
Long Row (NR16)
Region
Norfolk
Guarantee
One year on every repair
Quotes
From £95. Free and fixed, from your photos
Phone
0345 017 0787
Page updated
23 October 2026

When a repair isn’t the answer

We won’t take on work that won’t last, so these are the limits:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send photos and we’ll say what we think before you book.

What we work on

  • Pedestals
  • Porcelain
  • Cisterns & lids
  • Vitreous china
  • Toilet pans

Questions from Long Row

Is it safe with children and pets around?

Yes, as long as they stay out of the room we are working in. We’ll tell you when the room can be used again.

What happens after I send pictures?

We look at the pictures and reply with a fixed price and some dates. If we need another angle, we’ll ask.

Can tenants book a repair?

We’re happy to deal with the tenant, landlord or agent. Just make sure the landlord agrees.

Can you price it without visiting?

Nearly always. We only ask to see it in person if the pictures can’t show what we need.

Will it make a mess?

We protect the room with dust sheets and masking first, and we clean up when we have finished.

Can a chipped toilet be fixed?

Yes. Chips to the pan, rim, cistern and lid are the most common jobs.

Can you repair something that’s been repaired before?

Most of the time. Let us know what was used before.

How much does toilet chip repair cost in Long Row?

Prices start from £95. We give a fixed quote from your pictures. Send a close-up and a photo of the entire item with your NR16 postcode.

Covering Long Row

Long Row is about 7 miles south-east of Attleborough, in Norfolk. Book a date that suits you, and you’ll know when to expect us, so there is no waiting around. We work in 797 places in Norfolk.

We work across NR16 and the streets around it. We regularly work on streets such as Long Row and Heywood Road. Neighbouring places we cover include Goose Green (1 mile west), Tibenham (1 mile north), Gissing (2 miles south-east), Sneath Common (2 miles east) and Cargate Common (2 miles north). Further out, we also cover Norwich (15 miles north-east), Wymondham (9 miles north), Attleborough (7 miles north-west), Watton (15 miles north-west), Norwich Lanes (14 miles north-east) and Hethersett (11 miles north).

Local landmarks in Long Row

The closest station to Long Row is Diss station, roughly 4.9 miles south. A little further out are Burston Strike School Museum (2.8 miles south) and Buckenham Castle (3.4 miles north-west).

Map of Long Row © OpenStreetMap contributors

Common problems we fix in Long Row

Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.

You may need us if you’ve spotted:

  • Pieces knocked off during fitting
  • Damage from dropped items
  • Marks on the outside of the pan
  • Chips on the cistern lid

What to look for in a quote

  • What happens if they find more damage
  • What prep work is covered
  • What aftercare is recommended
  • What the guarantee covers, and for how long

Choosing a repair company

Can I fix it myself?

If you are set on a kit, follow its instructions closely, ensure the area is clean and completely dry, and give it the full curing time. If it doesn’t work out, we can still repair it properly.

It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is typically cheaper.

For landlords and businesses

Letting agents frequently send us photos straight from the inventory. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We’re CHAS, Constructionline and SafeContractor accredited.

Should you replace it?

A new toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair keeps the toilet you have. Our toilet chip repair starts from £95. Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Send photos and we will give you the exact figure.

Why Long Row clients choose us

  • Dust sheets down, tidy finish
  • Same prices wherever you are
  • Generally one visit, start to finish
  • We come to you, anywhere in the UK

Take a look at our pricing.

The process

We work cleanly and quietly, so you can carry on at home. We protect the area first, then the work takes one to two hours. Before we leave, we explain the curing time and the aftercare.

  1. We clean and dry the damaged area.
  2. We fill and rebuild missing material to the original shape.
  3. We sand it flush.
  4. We match the colour to the glaze.
  5. We polish the repair to blend it in.

Getting ready for the visit

  • Have somewhere for us to park nearby if possible
  • Keep pets and children out of the room while we work
  • Let us know if it has been repaired before

Getting a price

Getting a price is easy: take a close-up of the damage and a photo from further back, send them over with your postcode, and you’ll get a fixed quote back. Quotes are free and no obligation.

Send pictures for a quote

Related advice

What affects the price in Long Row

Prices start from £95. We don’t charge extra for travel to Long Row. The price depends on:

  • What kind of damage it is
  • How hard the colour is to match
  • Doing more than one item at once
  • Previous DIY repairs that have to come out

Set against the cost of replacement, a repair is generally a fraction of the price, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

Send pictures for a quote

The better the photos, the more accurate the price. Here’s what helps:

  • Whether it’s been repaired or coated before
  • Any details about the material
  • One picture of the entire toilet
  • Where you are, by postcode

For most jobs, photos are all we need to give you a price. Tell us what happened and where you are, and we’ll reply with a fixed quote and the earliest dates we have.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.