Sunderland · England
Toilet Chip Repair for Lumley Thicks homes
We travel to Lumley Thicks for chip and break repairs to toilets, cisterns and other ceramics. Everything is done in place, and the work is guaranteed.
- Repairs from £95
- Damage from dropped items
- Chips on the cistern lid
Signs you need toilet chip repair in Lumley Thicks
Toilets and cisterns typically get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.
Get in touch if you’ve noticed any of these:
- Chips on the pan or rim
- Marks on the outside of the pan
- Chips on the cistern lid
- Damage from dropped items
Questions to ask before you book
- Whether a trained technician does the job
- What happens if they find more damage
- When it can be used again
- Whether there are any call-out or travel charges
Toilet chip repair at your home in Lumley Thicks
We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. A crack that leaks can’t be fixed with a cosmetic repair, and we’ll say so if we find one. Our technicians work on porcelain, vitreous china and cisterns & lids, and common reasons people get in touch are chips on the pan or rim and chips on the cistern lid.
A one-year guarantee comes as standard, so you’re covered after the visit. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Area
- Lumley Thicks (DH4, DH3)
- Area hub
- Sunderland
- Warranty
- 12 months on all our work
- Price
- From £95. Free and fixed, from your pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
DIY kit or professional repair?
A DIY attempt is not a disaster. We take the old repair out and do it properly, so it doesn’t stop a professional repair. Just mention it when you send photos, as it can add time.
It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.
Lumley Thicks questions
Is it worth repairing rather than replacing?
Typically, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. If replacing would be better, we’ll say so.
Can you repair several things at once?
Yes, and it’s often cheaper. Send pictures of everything together and you will get one combined price.
What happens after I send pictures?
We review the pictures and send a fixed quote and the next dates we have.
What about a leaking crack?
No. That needs a new toilet. We repair cosmetic chips and breaks.
Can pets and children be at home?
On the day, the room should be kept clear of pets and children, so the repair is not disturbed while it cures.
Do I have to be there?
Someone needs to let us in and show us the job. You don’t need to watch us work.
Do you do work for letting agents?
We do, regularly. We can quote for several properties together and work between tenancies.
What if the damage is worse than the pictures show?
We stop, show you and agree any change before carrying on. You won’t be charged for anything you haven’t agreed.
How we price toilet chip repair
Prices start from £95. We price every job individually, from your pictures. What matters most is:
- Unusual colours or finishes
- How easy the damage is to reach
- Doing more than one item at once
- What kind of damage it is
We do not add extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.
Getting a price from pictures
When you take your photos, a few simple things make all the difference:
- Whether it’s been repaired or coated before
- Daylight if possible, and no flash reflection
- Where you are, by postcode
- A close-up of the damage, in focus
Getting a price is easy: snap the damage close up and then the whole item, send them over with your postcode, and you will get a fixed quote back. Quotes are free and no obligation.
Repairing versus replacing in Lumley Thicks
Replacing a toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. What it costs depends on how much damage there is and what kind, what it’s made of and how many jobs we combine into one visit. We give a fixed price from your photos, so there are no surprises on the day.
Why us?
- Colours mixed by hand to suit your surface
- Rooms protected and left tidy
- We will tell you if it’s not worth repairing
- One-year guarantee on every repair
Take a look at our prices page.
What we do, step by step
A typical visit goes like this: we arrive at the agreed slot, protect everything around the work area, carry out the work and tidy away. Allow one to two hours from start to finish. Before we go, we’ll explain when it can be used and what to avoid for the first few days.
- We start by cleaning and drying the damage.
- Next we rebuild the missing piece to its original shape.
- It’s sanded flush.
- We match the colour to the glaze.
- Finally we polish it into the surrounding glaze.
How to prepare
- Clear the area around the damage
- Open a window if you can
- Point us to the nearest place to park
How to get a price
You do not need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.
Read more
Lumley Thicks and the surrounding area
Lumley Thicks is about 2 miles east of Chester-le-Street, in Sunderland. From the centre of Lumley Thicks to the outlying streets, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. Lumley Thicks is one of 75 places in Sunderland where we work. Our nearest city page is Newcastle upon Tyne, about 11 miles away.
Every address in DH4 and DH3 is within our area. From Forge Lane, Lumley New Road and Glamis Court or a nearby road, a technician can come to you. Nearby, we also work in Castle Dene (1 mile west), Woodstone Village (1 mile east), Bournmoor (1 mile north-east), Great Lumley (1 mile south-west) and New Lambton (1 mile east). Within a short drive, we also cover Sunderland (6 miles north-east), Washington (3 miles north), Sunniside (7 miles north-east), Fulwell (8 miles north-east), Hendon (7 miles north-east) and Ford (6 miles north-east).
Landmarks near Lumley Thicks
Our customers here include homes close to Church of St Barnabas, Woodlea Primary School and Park View School and the streets around them. For rail, the closest station is Chester-Le-Street station, roughly 1.9 miles west of the centre. Other landmarks nearby include Ankers House Museum (1.7 miles west) and Lambton Castle (1.3 miles north). The countryside around Lumley Thicks includes WWT Washington and Warden Law.
- Other local spots include Chester-le-Street (1.9 miles north-west)
When a repair isn’t the answer
We will not take on work that won’t last, so here’s what a repair can’t put right:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we will tell you honestly.
What we work on
- Toilet pans
- Cisterns & lids
- Porcelain
- Pedestals
- Vitreous china
Work for landlords and builders
Hospitality businesses need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.
Rental properties take more wear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.
Also near Lumley Thicks
Other services in Lumley Thicks
About our accreditations · Every repair comes with a one-year guarantee.
