East Lothian · Scotland

Toilet & ceramic chip repair in Macmerry, East Lothian

Chip and break repairs to toilets, cisterns and other ceramics for homeowners, landlords and businesses in Macmerry. Send photos for a free, fixed quote.

  • Repairs from £95
  • Damage from dropped items
  • Pieces knocked off during fitting
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair for Macmerry homes

DIY repairs versus a professional job

A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it won’t stop us repairing it. Just mention it when you send pictures, as it can add time.

If you’re set on a kit, follow its instructions closely, and do not use it until it has fully cured. If it does not work out, we can still repair it properly.

Toilet chip repair at your home in Macmerry

Leaking cracks need the toilet replacing, and we will tell you if that’s what we find. We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. We’re often asked to fix marks on the outside of the pan and chips on the pan or rim, on toilet pans, vitreous china and cisterns & lids.

You are covered for a year from the day of the repair. Just call us if there’s a problem and we’ll come back. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Where
Macmerry (EH33)
Region
East Lothian
Cover
One year on every repair
Price
From £95. Fixed and free, based on photos
Telephone
0345 017 0787
Updated
23 October 2026
Ceramic basin repaired, before and after

Why repair rather than replace?

A new toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Prices start from £95. There are no surprise extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Why choose Surface Doctor in Macmerry

  • Work done at your home or business
  • Colours mixed by hand to suit your surface
  • CHAS and Constructionline accredited
  • We leave the room as we found it

Take a look at our full price list.

What a repair cannot fix

We will always be straight with you, so here’s what a repair won’t do:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send photos and we will say what we think before you book.

Materials we work on in Macmerry

  • Vitreous china
  • Toilet pans
  • Porcelain
  • Cisterns & lids
  • Pedestals

Macmerry questions

Do you come to Macmerry?

Yes, we do. We send a technician to Macmerry for every job, with no extra charge for travel.

Do I need to be at home?

We need someone to let us in. You do not need to watch us work.

Are you a vetted contractor?

We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Do you charge for travel?

Travel is included in the price, and we charge the same wherever you are.

What about a leaking crack?

No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.

How do I get a price for toilet chip repair in Macmerry?

Prices start from £95. We give a fixed price from your photos. Send a close-up and a picture of the entire item with your EH33 postcode.

How do I book?

Just pictures, your postcode and a contact number. On the day, access to the room.

How quickly can you book me in?

We’ll give you dates with your quote. Tell us if you need it done quickly.

What we do, step by step

Your technician turns up at the time we agreed with you and looks over the damage before anything else. The floor and nearby surfaces are covered before any work starts. Most visits take one to two hours, and we leave the room as we found it.

  1. We start by cleaning and drying the damage.
  2. We fill and rebuild missing material to the original shape.
  3. We sand it flush.
  4. We colour-match and finish the glaze.
  5. Finally we polish it into the surrounding glaze.

How to prepare

  • Let the surface dry out before the visit
  • Let us know if it has been repaired before
  • Keep pets and children out of the room while we work

How to get a price

You don’t need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we’ll come back to you with a fixed figure.

Get a free quote

Read more

When to call us in Macmerry

Toilets and cisterns generally get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.

Signs it’s time to call us include:

  • Pieces knocked off during fitting
  • Chips on the cistern lid
  • Marks on the outside of the pan
  • Damage from dropped items

Questions to ask before booking

  • Who turns up on the day
  • What preparation is included
  • How long it needs to cure
  • What aftercare is recommended

How to compare quotes

Work for landlords and builders

For anyone letting property in or around Macmerry, we can repair and quote for several addresses together. Just send pictures for each address and we will come back with a combined price.

We carry out planned and one-off repairs for housing associations and facilities teams in East Lothian and across the UK. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

What toilet chip repair costs

Prices start from £95. Quotes are free and the price is fixed. What we take into account:

  • How many areas need work
  • How hard the colour is to match
  • Whether it’s a chip, crack, burn or wear
  • Whether old repairs or coatings need taking off

It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

How to get a fixed quote

You can take the photos on your phone. Just ensure we can see:

  • Good light, ideally daylight, without flash glare
  • A wider photo showing the entire toilet
  • Your postcode, so we can check dates
  • One sharp close-up of the damage

For most jobs, photos are all we need to give you a price. Tell us what happened and where you are, and we will send back a fixed quote and some dates.

Macmerry and the surrounding area

Macmerry is about 5 miles west of Haddington, in East Lothian. Book a date that suits you, and we’ll give you an arrival time in advance, so there is no waiting around. Our technicians cover all 48 towns and villages in East Lothian. We work right across the region, from Macmerry to Edinburgh (12 miles away).

Jobs in EH33 are booked in the same way as anywhere else. Local streets include Westbank Court, Main Road and St Germains Terrace, and we cover them all. Close by, we cover New Winton (1 mile south-west), Tranent (2 miles west), Seton (2 miles north-west), Ormiston (3 miles south-west) and Cockenzie and Port Seton (3 miles north-west). Within a short drive, we also cover Musselburgh (6 miles west), Haddington (5 miles east), Dunbar (15 miles east), North Berwick (10 miles north-east), Prestonpans (3 miles west) and Wallyford (4 miles west).

Local landmarks in Macmerry

Around Macmerry, we work in homes near Ross High School and the streets around them. The closest station to Macmerry is Longniddry station, roughly 2.5 miles north. A little further out are Roodlands General Hospital (4.3 miles east) and Battle of Prestonpans Jacobite Museum (3.3 miles west).

Map of Macmerry © OpenStreetMap contributors
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