County Durham · England
Shower Tray Repair in New Kyo
Damaged shower tray in New Kyo? We put it right where it is, match it on site and back it with a one-year guarantee.
- Repairs from £95
- A tray that flexes
- Chipped corners or rims
When to call us in New Kyo
Cracks often start at the waste, because that’s where the tray is weakest and the fitting puts pressure on it.
It’s worth getting a quote if you see:
- Movement when you stand on it
- A dull, stained or worn surface
- Scratches from cleaning or grit
- Damage from a refit or building work
What your quote should include
- What protection goes down before work starts
- How soon you can use it again
- What happens if they find more damage
- What aftercare is recommended
Shower tray repair at your home in New Kyo
A cracked or chipped shower tray does not always need replacing. If it’s solid underneath, it can generally be repaired in place, which is far less work than a replacement. We’re frequently asked to fix scratches from cleaning or grit and a tray that creaks or moves underfoot, on cast iron, enamelled steel and ceramic.
We guarantee the work for a year. If there is a problem with the repair within the year, we return and sort it.
- Where
- New Kyo (DH9)
- County
- County Durham
- Warranty
- 12 months on all our work
- Quote
- From £95. Fixed and free, based on photos
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
When a repair isn’t the answer
In fairness, some problems need a different fix:
- A tray that flexes because it was never properly supported
- Leaking waste fittings
- Rotten or damaged flooring underneath
If in doubt, send photos and we’ll say what we think.
Surfaces we repair
- Acrylic
- Enamelled steel
- Ceramic
- Stone resin
- Cast iron
Why repair rather than replace?
The tray itself may not cost much, but the work around it does: taking out the enclosure, tiling and resealing. Repairing it takes one visit. Repairs from £95, with every job priced individually. Compared with replacing, repairing normally costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.
Why New Kyo clients choose us
- Straight answers about what a repair can do
- We come to you, anywhere in the UK
- Same prices wherever you are
- Dust sheets down, tidy finish
See our prices page.
New Kyo and the surrounding area
New Kyo is about 1 mile east of Annfield Plain, in County Durham. Anywhere in DH9, we carry out the work at your property. New Kyo is one of 329 towns and villages in County Durham we cover. You can also see our page for Newcastle upon Tyne, about 9 miles away.
All of DH9 is within our area. Streets in the area include Kyo Lane, Shieldrow Lane and Meldon Way, and we cover them all. We also cover the places around New Kyo: East Kyo (1 mile north), South Moor (1 mile east), Oxhill (1 mile north-east), Annfield Plain (1 mile west) and Quaking Houses (1 mile south-east). Within a short drive, we also cover Durham (8 miles south-east), Consett (5 miles west), Bishop Auckland (15 miles south), Spennymoor (12 miles south-east), Seaham (15 miles east) and Chester-le-Street (6 miles east).
Local landmarks in New Kyo
Our clients here include homes close to Church of St George, Annfield Plain Junior School and North Durham Academy. Other local landmarks include Tanfield School (1.2 miles north-east) and The Ox Inn (under half a mile north-east). A little further out are Shotley Bridge Hospital (4.9 miles west) and Derwentside (1.6 miles west).
DIY kit or professional repair?
For a hairline mark somewhere you will never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.
It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is usually cheaper.
What happens on the day
Arrival times are agreed in advance, so you know when to expect us. Once we’re there, the work takes a few hours for a repair, longer for a full resurface. The room is left tidy and you will know when it can be used.
- We check the tray is firmly supported and find the cause of any crack.
- The damaged area, or the entire tray, is cleaned and prepared.
- Chips and cracks are filled, reinforced and sanded level.
- We colour-match the repair, or spray a new finish across the entire tray.
- The tray is left to cure and can generally be used the next day.
Preparing for the visit
- Let us know about parking or access
- Let the surface dry out before the visit
- Tell us if there are stairs or a lift
Get a quote
Getting a price is easy: snap the damage close up and then the whole item, send them to us with your postcode, and we will reply with a fixed price. There is no charge for the quote and no obligation.
Advice
Different materials, different repairs
Stone resin
Stone resin is a dense, rigid material with a smooth gel coat. Poor support underneath leads to cracks, and chips are filled and matched to the surface.
Acrylic
Acrylic trays are lighter and slightly flexible, so good support matters. We repair cracks and scratches.
Your questions about shower tray repair in New Kyo
Is there a guarantee?
Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.
Is a repair better than a new one?
Generally, if the item is otherwise sound. A repair avoids removal and making good. If replacing would be better, we will say so.
Can pets and children be at home?
We ask you to keep children and pets out of the room while we work and until it has cured. Everywhere else in the home is fine.
Will you leave a mess?
We protect the room with dust sheets and masking first, and tidy up before we leave.
Are there extra charges for New Kyo?
No. Our quotes include travel, and we charge the same wherever you are.
How quickly can you book me in?
We will give you dates with your quote. If it’s urgent, say so and we will do what we can.
Can you resurface a whole tray?
Yes. The whole tray can be resurfaced without removing it.
Can tenants book a repair?
Yes, though it’s best to check with your landlord first. Landlords are often glad to have it sorted before the end of a tenancy.
How to care for the repair
It’s all simple stuff, just a few sensible habits:
- Give the tray a quick rinse after use
- Don’t ignore a tray that flexes
- Avoid strong descalers and bleach
- Use the extractor fan
Give the repair its full curing time before showering. After that, gentle cleaning and good ventilation keep it in good shape.
A tray that moves underfoot needs looking at, before it cracks or gets worse.
Places near New Kyo
What else we do in New Kyo
Work for landlords and builders
Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.
For developers and builders, we fix damage before handover. We can visit several plots in one trip to keep costs down.
About our accreditations · Every repair comes with a one-year guarantee.
