County Durham · England
Tile Repair for New Kyo homes
Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in New Kyo and across County Durham. Send pictures for a free, fixed quote.
- Repairs from £95
- Discontinued tiles you can’t replace
- Drill holes from removed fittings
DIY repairs versus a professional job
It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.
A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.
Tile repair at your home in New Kyo
If a tile moves, it may need relaying first, and we will say so. We repair the tile in place, so there’s no need to hunt for a matching tile. We regularly repair floor and wall tiles, ceramic tiles and marble, and people most often call us about drill holes from removed fittings and damaged tile edges.
All our work comes with a one-year guarantee. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.
- Area
- New Kyo (DH9)
- Area hub
- County Durham
- Guarantee
- A year, on every repair
- Quotes
- From £95. Free, fixed quote from pictures
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
Towns and villages near New Kyo
Also in New Kyo
When a repair is not the answer
We won’t take on work that won’t last, so these are the limits:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we will give you a straight answer before booking.
Materials we repair
- Ceramic tiles
- Floor and wall tiles
- Marble
- Natural stone & granite
- Porcelain tiles
What we’re called out for in New Kyo
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
If you can see any of these, send us a photo:
- Drill holes from removed fittings
- Discontinued tiles you cannot replace
- Damaged tile edges
- Chips from dropped pans and tools
Before booking anyone
- Whether the price is fixed and includes VAT
- What prep work is covered
- Whether there are any call-out or travel charges
- What protection goes down before work starts
Repairing versus replacing in New Kyo
Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it leaves the tile where it is. Prices start from £95. Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.
Why book with us
- Nothing taken out or refitted
- No extra charge for your area
- Fixed prices from your pictures
- Rooms protected and left tidy
See our full price list.
New Kyo questions
Do you cover the entire of County Durham?
All of County Durham, and the rest of the UK. There is no extra charge for travel.
Is it safe with children and pets around?
Please keep children and pets out of the room during the visit. The rest of the house is unaffected.
How do I book?
Just photos, your postcode and a contact number. On the day, we only need access to the room.
What does tile repair cost?
Prices start from £95. Every job gets a fixed price from your pictures. Send a close-up of the damage and a wider photo with your DH9 postcode.
Can landlords book you?
Yes. We work for landlords, agents, builders and businesses as well as householders in New Kyo.
What if the damage is worse than the photos show?
If we find something the photos didn’t show, we explain it first. You decide whether to go ahead.
Do I have to be there?
Someone needs to let us in and show us the job. You do not need to watch us work.
Can you repair something that’s been repaired before?
Most of the time. Tell us what was done before.
Our work in New Kyo
New Kyo is about 1 mile east of Annfield Plain, in County Durham. We agree a date that works for you, and we’ll give you an arrival time in advance, so you are not left waiting in all day. We work in all 329 towns and villages across County Durham. Our nearest city page is Newcastle upon Tyne, about 9 miles away.
All of DH9 is within our area. From Kyo Lane, Shieldrow Lane and Meldon Way or a nearby road, a technician can come to you. If you are just outside New Kyo, we cover East Kyo (1 mile north), South Moor (1 mile east), Oxhill (1 mile north-east), Annfield Plain (1 mile west) and Quaking Houses (1 mile south-east). We also work in nearby towns such as Durham (8 miles south-east), Consett (5 miles west), Bishop Auckland (15 miles south), Spennymoor (12 miles south-east), Seaham (15 miles east) and Chester-le-Street (6 miles east).
Landmarks near New Kyo
Our clients here include homes close to Church of St George, Annfield Plain Junior School and North Durham Academy, among other places. You’ll also find Tanfield School (1.2 miles north-east) and The Ox Inn (within half a mile north-east). Nearby you will also find Shotley Bridge Hospital (4.9 miles west) and Derwentside (1.6 miles west).
How we price tile repair
Repairs from £95. Every quote is fixed and free. What we take into account:
- The size and number of damaged areas
- Whether we combine several jobs
- What the surface is made of
- Any earlier repairs that need removing first
A repair generally costs much less than people expect, particularly next to the cost of replacement. Photos let us give you the exact figure.
How to get a fixed price
It only takes a minute to photograph the damage, and it saves a visit. Please include:
- A photo taken from further back
- The postcode, so we can plan the visit
- Details of any past repairs
- A coin beside the damage so we can judge size
Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can price the job.
What happens on the day
Your technician turns up when we said we would and looks over the damage before anything else. The floor and nearby surfaces are covered before we open a single tin. Most visits take a few hours, and we leave the room as we found it.
- We clean the tile and remove loose fragments.
- We fill the chip, crack or hole.
- The repair is levelled to the tile surface.
- The colour and pattern are recreated by hand.
- The repair is sealed to suit the tile’s finish.
Before we arrive
- Keep pets and children out of the room while we work
- Let the surface dry out before the visit
- Mention any earlier repairs or resurfacing
How to get a price
Most customers in New Kyo get their price from photos. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.
Related advice
For landlords and businesses
Landlords, letting agents and housing providers in New Kyo use us as well as homeowners. Repairing between tenancies keeps void periods short, and it costs much less than replacing.
For anyone letting property in or around New Kyo, we can repair and quote for several addresses together. Send pictures for each one and we’ll price them together.
About our accreditations · Every repair comes with a one-year guarantee.
