Redcar and Cleveland · England
Toilet & ceramic chip repair in New Marske, Redcar and Cleveland
Our repair technicians come to New Marske for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, with a one-year guarantee.
- Repairs from £95
- Chips on the pan or rim
- Damage from dropped items
Can I fix it myself?
You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.
We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.
About our toilet chip repair in New Marske
A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that is what we find. Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. Our repair technicians work on toilet pans, cisterns & lids and vitreous china, and common reasons people get in touch are pieces knocked off during fitting and marks on the outside of the pan.
You’re covered after we leave: our one-year guarantee applies to every job, and we will explain exactly what it covers when we quote. Avoid dropping heavy items and clean the outside of the pan gently.
- Location
- New Marske (TS11)
- County
- Redcar and Cleveland
- Guarantee
- A year, on every repair
- Quotes
- From £95. Free, fixed price from pictures
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
Places near New Marske
Other services in New Marske
Repairing versus replacing in New Marske
Replacing a toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Our toilet chip repair starts from £95. There are no surprise extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.
Why choose Surface Doctor in New Marske
- Most jobs done in one visit
- Colours mixed by hand to suit your surface
- Dust sheets down, tidy finish
- Accredited with CHAS, Constructionline and SafeContractor
See our prices page.
Prices and what affects them
Repairs from £95. There are no hourly rates or hidden extras. The price depends on:
- Whether it’s a chip, crack, burn or wear
- How many items we do on one visit
- The colour and finish to match
- The material
Compared with replacing, repairing usually costs far less, because there’s no removal, plumbing or making good. Your fixed quote shows exactly what’s included.
Getting a price from photos
Almost every job we do is priced from pictures. This is what we need:
- One picture of the whole toilet
- A coin or ruler next to the damage for scale
- A clear, close picture of the problem area
- The material, if you know it
Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can price the job.
Common problems we fix in New Marske
Toilets and cisterns usually get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
Signs it’s time to call us include:
- Marks on the outside of the pan
- Chips on the pan or rim
- Pieces knocked off during fitting
- Chips on the cistern lid
What your quote should include
- What protection goes down before work starts
- Who turns up on the day
- Aftercare advice
- Is the price fixed, and does it include VAT?
Questions from New Marske
Do you cover New Marske?
Yes. We cover the entire UK and come to New Marske and the rest of Redcar and Cleveland. Send us photos for a fixed quote, or call 0345 017 0787.
Will you leave a mess?
We protect the room with dust sheets and masking first, and tidy up before we leave.
Is the work guaranteed?
Every repair comes with a one-year guarantee. Ask us what it covers when you get your quote.
Is there a call-out fee?
We do not add a call-out fee. The fixed quote covers the visit and the work.
Do you hold any accreditations?
Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
Can landlords book you?
Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses.
Do I need to be at home?
Yes. We need access to the room while we work, at a time that suits you.
Is it worth repairing rather than replacing?
In most cases, yes. A repair skips the removal, fitting and redecorating. We will be honest if it’s not worth it.
Landlord and trade work in New Marske
Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.
We also carry out snagging repairs for builders and developers, putting right damage done during fitting so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
The process
We agree an arrival time beforehand, so you know when to expect us. Once we are there, the work takes an hour or two. We leave the room clean and you’ll know when it can be used.
- We clean and dry the damaged area.
- Missing material is filled and rebuilt to the original shape.
- It’s sanded flush.
- The glaze is colour matched and finished.
- We polish the repair to blend it in.
Preparing for the visit
- Mention any parking restrictions or tricky access
- Let the surface dry out before the visit
- Let us know if it has been repaired before
Getting a price
For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.
Related advice
When a repair is not the answer
To be straight with you, some problems need a different fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we will say what we think.
What we work on
- Toilet pans
- Pedestals
- Porcelain
- Vitreous china
- Cisterns & lids
New Marske and the surrounding area
New Marske is about 2 miles south-east of Redcar, in Redcar and Cleveland. From the centre of New Marske to the outlying streets, the service is the same: a fixed quote, a tidy visit and a guarantee. New Marske is one of 48 places in Redcar and Cleveland we cover. You can also see our page for Newcastle upon Tyne, about 37 miles away.
Postcode districts we cover here: TS11. You will find streets such as Birkdale Road, Kilbridge Close and St George's Crescent. Neighbouring places we cover include Marske-by-the-Sea (1 mile north-east), Yearby (1 mile west), Dunsdale (1 mile south-west), Kirkleatham (2 miles north-west) and Wilton (2 miles west). Further out, we also cover Eston (5 miles west), Grangetown (4 miles west), Skelton (3 miles south-east), Brotton (4 miles east), South Bank (5 miles west) and Saltburn-by-the-Sea (3 miles east).
Around New Marske
Typical jobs here are in homes near Outwood Academy Bydales, New Marske Primary School and Saint Thomas. The closest station to New Marske is Longbeck station, about 0.9 miles north-east. Other landmarks nearby include Winkies Castle Folk Museum (1.3 miles north-east) and Skelton Castle (2.1 miles south-east). Open spaces near New Marske include Coatham Marsh and Eston Nab.
About our accreditations · Every repair comes with a one-year guarantee.
