Somerset · England

Toilet & ceramic chip repair in New Town, Somerset

Damaged toilet in New Town? We put it right where it is, mix the colour on the day and guarantee the work for a year.

  • Repairs from £95
  • Marks on the outside of the pan
  • Chips on the cistern lid
Surface Doctor technician refinishing the outside of a roll-top bath

Need toilet chip repair in New Town?

About our toilet chip repair in New Town

Leaking cracks need the toilet replacing, and we’ll say so if we find one. We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. We are frequently asked to fix marks on the outside of the pan and chips on the pan or rim, across toilet pans, cisterns & lids and vitreous china.

A one-year guarantee comes as standard, so you are not left on your own once we have gone. Take care with heavy items and clean the outside of the pan gently.

Chunk missing from a toilet pan, shown before and after repair
Area
New Town (BS26)
Area hub
Somerset
Warranty
12 months on all our work
Quotes
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Updated
23 October 2026

New Town questions

Can I get a quote without a visit?

Yes, almost always. A close-up and a wider photo are enough to give a fixed quote.

What does toilet chip repair cost?

Repairs from £95. We give a fixed price based on pictures of the damage. Send a close-up and a photo of the whole item with your BS26 postcode.

Do you cover the entire of Somerset?

We cover the whole UK, including New Town and the rest of Somerset. Send your postcode with your pictures and we’ll confirm dates.

Do you cover New Town?

Yes. We work across the UK and come to New Town and the rest of Somerset. Send us photos for a fixed quote, or call 0345 017 0787.

Is a repair better than a new one?

In most cases, yes. A repair skips the removal, fitting and redecorating. We will be honest if it’s not worth it.

What happens once I’ve sent photos?

We look at the photos and reply with a fixed price and some dates. If anything’s unclear, we’ll ask for another photo.

Do I need to be at home?

Yes. We need access to the room while we work, at a time that suits you.

It’s been repaired before. Can you still fix it?

Generally, yes. We remove the old repair before doing a new one, so let us know about it.

Repairing versus replacing in New Town

Replacing a toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair leaves it in place. Repairs from £95, with every job priced individually. A repair generally costs much less than people expect, particularly next to the cost of replacement. Send photos and we will give you the exact figure.

What you get with us

  • Accredited with CHAS, Constructionline and SafeContractor
  • Rooms protected and left tidy
  • Generally one visit, start to finish
  • We will tell you if it’s not worth repairing

Take a look at our prices page.

Work for landlords and builders

We carry out planned and one-off repairs for housing associations and facilities teams. A repair avoids taking out and refitting, which matters when someone is living in the home.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We are CHAS, Constructionline and SafeContractor accredited.

Common problems we fix in New Town

Toilets and cisterns normally get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.

The most common problems we’re called about are:

  • Damage from dropped items
  • Pieces knocked off during fitting
  • Chips on the pan or rim
  • Marks on the outside of the pan

What your quote should include

  • How soon you can use it again
  • If travel is included in the price
  • Whether a trained technician does the job
  • What happens if they find more damage

10 questions to ask before booking

How we price toilet chip repair

Repairs from £95. There’s no charge for travel to New Town. The price comes down to:

  • The material
  • Whether we combine several jobs
  • Where the damage is and how we get to it
  • Previous DIY repairs that have to come out

What it costs depends on how much damage there is and what kind, what it’s made of and how many items we do on one visit. We give a fixed quote from your pictures, so you know the cost before booking.

Quotes from your pictures

Before you send pictures, these tips help us give you a firm price:

  • Daylight if possible, and no flash reflection
  • Your postcode, so we can check dates
  • The material, if you know it
  • One picture of the entire toilet

To get a price, send a couple of pictures using our quote form or call us. We’ll tell you honestly if a repair is the right fix.

How the visit works

Here’s how a visit typically runs: we arrive at the agreed slot, protect everything around the work area, do the job and clear up. Plan for an hour or two. Before we go, we will explain when it can be used and how to look after it.

  1. We start by cleaning and drying the damage.
  2. Next we rebuild the missing piece to its original shape.
  3. It’s sanded flush.
  4. We colour-match and finish the glaze.
  5. We polish the repair to blend it in.

Preparing for the visit

  • Open a window if you can
  • Have somewhere for us to park nearby if possible
  • Avoid using the area for a few hours before we arrive

Ask for a price

Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the entire toilet, we can price the job.

Get a fixed price

Read more

DIY kit or professional repair?

If you do try a kit, read the instructions carefully, and give it the full curing time. If it fails, we can still put it right.

It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is usually cheaper.

When we’d advise against a repair

Some problems need a builder, plumber or fitter rather than us:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send pictures and we will say what we think.

Surfaces we repair

  • Porcelain
  • Toilet pans
  • Cisterns & lids
  • Vitreous china
  • Pedestals

Our work in New Town

New Town is about 6 miles south-east of Weston-super-Mare, in Somerset. Wherever you are in the BS26 postcode area, we carry out the work at your property. New Town is one of 640 towns and villages in Somerset we cover.

Jobs in BS26 are booked in the same way as anywhere else. We also cover the places around New Town: Compton Bishop (1 mile west), Cross (1 mile east), Lower Weare (1 mile south), Webbington (1 mile west) and Weare (1 mile south). Further out, we also cover Bridgwater (13 miles south-west), Burnham-on-Sea (7 miles south-west), Wells (10 miles south-east), Shepton Mallet (15 miles south-east), Street (13 miles south) and Glastonbury (11 miles south-east).

Near you in New Town

We visit homes around Church of St Andrew and The White Hart Inn and the streets around them. Other landmarks nearby include Banwell Castle (2.2 miles north) and Weston General Hospital (5.6 miles west). For a walk, there’s Kingswood and Wavering Down.

Map of New Town © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.