Staffordshire · England
Toilet & ceramic chip repair in New Wood, Staffordshire
Toilet chip repair in New Wood without the cost of replacing. Get a fixed price from your photos, then book a visit.
- Repairs from £95
- Pieces knocked off during fitting
- Marks on the outside of the pan

Toilet chip repair in New Wood without replacing anything
We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. A crack that leaks cannot be fixed with a cosmetic repair, and we will say so if we find one. We work on porcelain, pedestals and cisterns & lids, and people most frequently call us about damage from dropped items and pieces knocked off during fitting.
We stand behind the work with a one-year guarantee. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Location
- New Wood (DY7, DY8)
- Region
- Staffordshire
- Warranty
- A year, on every repair
- Price
- From £95. Fixed and free, based on photos
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026

Landlord and trade work in New Wood
We’re used to working with agents and managing companies. Send the address, photos and access details and we will arrange it.
Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We hold CHAS, Constructionline and SafeContractor accreditations.
Can I fix it myself?
We understand the appeal of fixing it yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.
A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it won’t stop us repairing it. Just mention it when you send photos, as it can add time.
Nearby places to New Wood
Also in New Wood
New Wood and nearby
New Wood is about 2 miles north-west of Stourbridge, in Staffordshire. Anywhere in DY7, we come to you. New Wood is one of 512 places in Staffordshire we cover. Our jobs stretch from New Wood to Birmingham (about 12 miles away).
We cover every part of DY7 and DY8 and the streets around it. From Hyperion Road, Chantry Road and Prestwood Drive or a nearby road, we can come to you. Close by, we cover Wollaston (1 mile south-east), Amblecote (1 mile south-east), Lawns Wood (1 mile north-west), Norton (1 mile south-east) and Stourton (1 mile west). Further out, we also cover Wombourne (5 miles north), Great Wyrley (15 miles north-east), Codsall (11 miles north), Littlewood (15 miles north-east), Cheslyn Hay (15 miles north-east) and Kinver (3 miles south-west).
What’s near New Wood
We visit homes around St James's CofE Primary School, Ridgewood High School and Church of St James. Also close by are Mary Stevens Park (1.4 miles south-east) and Britannia Sports Bar (0.5 miles east). New Wood’s nearest station is Stourbridge Town station, about 1.5 miles south-east of the centre. Nearby you’ll also find Corbett Hospital (1.1 miles east) and Stourton Castle (1.6 miles west). Open spaces near New Wood include Kinver Edge and Stourton Pit.
What happens on the day
We agree an arrival time beforehand, so you know when to expect us. Once we are there, the work takes one to two hours. We leave the room clean and you will know when it can be used.
- We clean and dry the damaged area.
- Missing material is filled and rebuilt to the original shape.
- We sand it flush.
- We match the colour to the glaze.
- The repair is polished so it blends in.
Before we arrive
- Make sure the room can be ventilated
- Point us to the nearest place to park
- Tell us about any previous repairs or coatings
Ask for a price
Getting a price is easy: snap the damage close up and then the entire item, send them over with your postcode, and we will reply with a fixed price. Quotes are free and you’re under no obligation.
Related advice
Repair or replace: which is better?
Replacing a toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair leaves it in place. Repairs from £95, with every job priced individually. Our prices are the same across the UK, so there is no premium for New Wood. What changes the price is the job itself: how much damage, what it’s made of and how many items.
Why us?
- Repair technicians who travel to you, UK-wide
- Free fixed quotes from pictures
- One price list for the entire UK
- Nothing taken out or refitted
See our full price list.
When a repair isn’t the answer
It helps to know what we cannot do too:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send pictures and we’ll give you a straight answer.
Materials we repair
- Porcelain
- Toilet pans
- Pedestals
- Cisterns & lids
- Vitreous china
Prices and what affects them
Repairs from £95. Quotes are free and the price is fixed. What we look at:
- Access to the area
- The colour and finish to match
- The type of damage
- Whether old repairs or coatings need taking off
We don’t add extras on the day. The price we quote from your photos is the price you pay, unless the damage turns out to be different, in which case we talk to you first.
Send pictures for a quote
A couple of clear pictures is all it takes. It helps if you send:
- A coin or ruler next to the damage for scale
- Where you are, by postcode
- Natural light rather than flash
- What it’s made of, if you know
If you’re in New Wood and want a price, the easiest route is photos: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.
Questions from New Wood
Are there extra charges for New Wood?
No. Our quotes include travel, and we charge the same wherever you are.
Can pets and children be at home?
Just keep them out of the work area. We’ll let you know when it’s safe to use again.
Will there be a smell?
There may be a mild smell during the work, which fades afterwards.
Can I get a quote without a visit?
Yes, almost always. Clear pictures let us give you a fixed quote without visiting.
How quickly can you book me in?
That depends on our diary for your area. We will offer you dates when we send your quote.
Which areas do you work in?
Across the UK, and that includes New Wood. Prices do not change with location.
Will you leave a mess?
No. The work area is masked and covered, and we take our waste away with us.
What happens once I’ve sent photos?
We check the damage, the material and your postcode, then reply with a quote and the next dates we have.
Signs you need toilet chip repair in New Wood
Toilets and cisterns generally get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.
It’s worth getting a quote if you see:
- Pieces knocked off during fitting
- Chips on the cistern lid
- Marks on the outside of the pan
- Chips on the pan or rim
What to look for in a quote
- Whether cleaning and preparation are in the price
- Is the price fixed, and does it include VAT?
- Whether they match the colour on site
- Whether there are any call-out or travel charges
About our accreditations · Every repair comes with a one-year guarantee.

