Kent · England
Toilet & ceramic chip repair in Ottinge, Kent
Toilet chip repair in and around Ottinge: a fixed quote from photos, a tidy visit and a one-year guarantee.
- Repairs from £95
- Marks on the outside of the pan
- Chips on the cistern lid
Toilet chip repair in Ottinge without replacing anything
A crack that leaks cannot be fixed with a cosmetic repair, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so the toilet stays in place. If you’re dealing with damage from dropped items and chips on the pan or rim, we can help, on vitreous china, toilet pans and pedestals alike.
We stand behind the work with a one-year guarantee, so you are covered after the visit. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Location
- Ottinge (CT4)
- County
- Kent
- Cover
- A year, on every repair
- Quotes
- From £95. Free and fixed, from your photos
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
About Ottinge
Ottinge is about 5 miles north of Hythe, in Kent. We work in every kind of home, old or new, large or small, plus businesses and rented homes. Ottinge is one of 922 towns and villages in Kent where we work. Our nearest city page is London, about 57 miles away.
All of CT4 is within our area. We regularly work on streets such as Canterbury Road, Boyke Lane and Shuttlesfield Lane and the roads around them. We also cover the places around Ottinge: Lyminge (1 mile south-west), Rhodes Minnis (1 mile west), Woodland (1 mile west), Skeete (2 miles south-west) and Hemsted (2 miles west). Further out, we also cover Ashford (10 miles west), Canterbury (10 miles north), Dover (9 miles east), Folkestone (5 miles south-east), Whitstable (15 miles north) and Deal (14 miles east).
Local landmarks in Ottinge
We visit homes around Church of St Mary the Virgin and Lyminge Church of England Primary School. Ottinge’s nearest station is Sandling station, about 3.7 miles south. Further afield, we also cover the area around Elham Valley Countryside Centre And Railway Museum (3 miles south) and Folkestone Castle (4 miles south-east). Not far away are Cheriton Hill.
Prices and what affects them
Repairs from £95. We price every job individually, from your pictures. The main factors are:
- Any earlier repairs that need removing first
- How many items we do on one visit
- How many areas need work
- How easy the damage is to reach
Set against the cost of replacement, a repair is generally a fraction of the price, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.
Send photos for a quote
A couple of clear pictures is all it takes. It helps if you send:
- What it’s made of, if you know
- Daylight if possible, and no flash reflection
- A wider photo showing the entire toilet
- Whether it’s been repaired or coated before
There is no need for us to visit first. Nearly every job can be priced from photos: send a close-up, a wider shot and your postcode, and we’ll come back to you with a fixed figure.
DIY kit or professional repair?
It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is typically cheaper.
You can buy a DIY kit for most repairs, and they can make a small mark look better. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.
For landlords and businesses
Hospitality businesses can’t afford rooms out of action for long, so we keep visits short and tidy. We will fit around changeovers where we can.
For anyone letting property in or around Ottinge, we can repair and quote for several addresses together. Send pictures for each one and we’ll come back with a combined price.
When we would advise against a repair
We’ll always be straight with you, so here’s what a repair cannot fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we’ll say what we think before booking.
Materials we work on in Ottinge
- Vitreous china
- Cisterns & lids
- Pedestals
- Toilet pans
- Porcelain
Questions from Ottinge
Can you repair something that’s been repaired before?
In most cases. We remove the old repair before doing a new one.
What do you need from me?
Some photos, your postcode and how to reach you. On the day, access to the room.
Can you repair several things at once?
Yes, and it’s frequently cheaper. Just add the extra items to your photos and you’ll get one combined price.
Can you price it without visiting?
Yes, almost always. Clear photos let us give you a fixed price without visiting.
Will it make a mess?
Dust sheets and masking go down before we start, and we clean up when we’ve finished.
What happens once I’ve sent photos?
You get a fixed quote and available dates. If we need another angle, we will ask.
Do you hold any accreditations?
Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
Are there extra charges for Ottinge?
There is no separate call-out charge. Your fixed quote includes everything.
Should you replace it?
A new toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair keeps the toilet you have. Repairs from £95, with every job priced individually. Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all make a difference, and combining jobs on one visit brings the cost down.
Why Ottinge clients choose us
- We come to you, anywhere in the UK
- Colour-matched on site
- Honest advice, even when it means no job
- Free fixed quotes from pictures
Take a look at our pricing.
Also near Ottinge
More services for Ottinge
How the visit works
There is not much you need to do on the day. Show us the job, point us to the room, and we’ll take it from there. Most visits take one to two hours, including clearing up.
- We clean and dry the damaged area.
- Next we rebuild the missing piece to its original shape.
- It’s sanded flush.
- We colour-match and finish the glaze.
- The repair is polished so it blends in.
How to prepare
- Clear toiletries, mats and anything else from around the area
- Mention any parking restrictions or tricky access
- Ensure the room can be ventilated
Getting a price
Most clients in Ottinge get their price from photos. Tell us what happened and where you are, and we will send back a fixed quote and some dates.
Related advice
Common problems we fix in Ottinge
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly often.
If you can see any of these, send us a picture:
- Marks on the outside of the pan
- Pieces knocked off during fitting
- Chips on the pan or rim
- Chips on the cistern lid
Questions to ask before you book
- Who turns up on the day
- Whether the price covers travel
- Whether cleaning and preparation are in the price
- What the guarantee covers, and for how long
About our accreditations · Every repair comes with a one-year guarantee.
