Norfolk · England
Toilet & ceramic chip repair in Paradise, Norfolk
Chip and break repairs to toilets, cisterns and other ceramics for homes and businesses in Paradise and across Norfolk. Send pictures for a free, fixed quote.
- Repairs from £95
- Damage from dropped items
- Marks on the outside of the pan

DIY kit or professional repair?
If you’ve already tried a DIY fix, that’s fine. We take the old repair out and do it properly, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send pictures.
It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is generally the cheaper route.
About our toilet chip repair in Paradise
A crack that leaks can’t be fixed with a cosmetic repair, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. We regularly repair pedestals, cisterns & lids and vitreous china, and common reasons people contact us are chips on the cistern lid and chips on the pan or rim.
We stand behind the work with a one-year guarantee, so you’re covered after the visit. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Where
- Paradise (PE14)
- Area hub
- Norfolk
- Cover
- One year on every repair
- Price
- From £95. Free, fixed price from pictures
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026

Towns and villages near Paradise
More services for Paradise
Repair or replace: which is better?
Replacing a toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Our toilet chip repair starts from £95. Our prices are the same across the UK, with no extra for Paradise. The job itself decides the price: the material, the amount of damage and how many items.
Why book with us
- Same prices wherever you are
- We will tell you if it’s not worth repairing
- A fixed quote before booking
- CHAS, Constructionline and SafeContractor accredited
Take a look at our pricing.
Landlord and trade work in Paradise
Letting agents often send us photos straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
We also carry out snagging repairs for builders and developers, putting right damage done during fitting so nothing needs replacing. We’re CHAS, Constructionline and SafeContractor accredited.
About Paradise
Paradise is about 1 mile east of Wisbech, in Norfolk. Jobs in Paradise are booked in like any other job: a fixed quote from photos, then a visit to do the work. Paradise is one of 797 places in Norfolk where we work.
All of PE14 is within our area, from the main roads to the quietest streets. You’ll find streets such as Broad End Road and Biggs Road. We also cover the places around Paradise: Walsoken (1 mile north), Wisbech (1 mile west), Collett's Bridge (2 miles south), Elm (2 miles south-west) and West Walton (3 miles north). We also work in nearby towns such as King's Lynn (12 miles north-east), Downham Market (9 miles south-east), Fairstead (12 miles north-east), West Lynn (10 miles north-east), North Lynn (12 miles north-east) and North Wootton (13 miles north-east).
Near you in Paradise
Our customers here include homes close to Thomas Clarkson Academy, St Peter's CofE Aided Junior School and Church of All Saints and the streets around them. A little further out are North Cambridgeshire Hospital (1.3 miles west) and Octavia Hill Birthplace House Museum (1.6 miles west).
What a repair cannot fix
A repair is not always the answer, and we would rather say so up front. Repairs will not solve:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send photos and we will say what we think.
What we work on
- Toilet pans
- Pedestals
- Vitreous china
- Porcelain
- Cisterns & lids
Common questions in Paradise
Which areas do you work in?
We cover the entire UK, including Paradise and the rest of Norfolk. Send your postcode with your pictures and we will confirm dates.
Can you repair a chipped toilet?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
Do you work in Paradise?
Yes. We work across the UK and travel to Paradise and the rest of Norfolk. Send us photos for a fixed quote, or call 0345 017 0787.
Can you fix a cracked toilet that leaks?
No. That needs a new toilet. We fix chips and broken pieces.
Can tenants book a repair?
Of course. Ask your landlord first, and we can send them the quote if that helps.
Do you work for landlords and businesses?
Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses in Paradise.
Can you price it without visiting?
Typically, yes. A close-up and a wider photo are enough to give a fixed price.
Do the materials smell?
There may be a mild smell during the work.
What affects the price in Paradise
Repairs from £95. We give every job a fixed quote from pictures. This is what makes a difference:
- Doing more than one item at once
- Previous DIY repairs that have to come out
- How easy the damage is to reach
- The material and finish
A repair is priced on what needs doing, not your postcode. You will see the full price before booking, with no extras added later.
Quotes from your photos
It only takes a minute to photograph the damage. Please include:
- A coin beside the damage so we can judge size
- A photo taken from further back
- What it’s made of, if you know
- A close-up of the damage, in focus
If you are in Paradise and want a price, the easiest route is pictures: a close-up, a wider shot and your postcode. You will get a fixed quote with dates to choose from.
When to call us in Paradise
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.
Look out for these signs:
- Damage from dropped items
- Pieces knocked off during fitting
- Chips on the cistern lid
- Marks on the outside of the pan
Comparing quotes
- What prep work is covered
- How long it needs to cure
- What the guarantee covers, and for how long
- Who will actually do the work
How it works
We turn up at the time we agreed with you, introduces themselves and looks over the damage before anything else. The floor and nearby surfaces are covered before any work starts. Most visits take an hour or two, and the room is left clean and tidy.
- First the damaged area is cleaned and dried.
- Next we rebuild the missing piece to its original shape.
- We sand the repair level.
- The glaze is colour-matched and finished.
- We polish the repair to blend it in.
How to prepare
- Tell us about any previous repairs or coatings
- Keep pets and children out of the room while we work
- Let us know which floor the room is on
Getting a price
For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we’ll reply with a fixed quote and the earliest dates we have.
Related advice
About our accreditations · Every repair comes with a one-year guarantee.

