Bridgend · Wales
Toilet Chip Repair for Pencoed homes
Chip and break repairs to toilets, cisterns and other ceramics at your home in Pencoed, with a one-year guarantee on every repair.
- Repairs from £95
- Marks on the outside of the pan
- Chips on the pan or rim

The process
We turn up at the time we agreed with you and checks the damage against your pictures first. Dust sheets and masking tape go down before any work starts. The work itself takes one to two hours, and we leave the room as we found it.
- We start by cleaning and drying the damage.
- We fill and rebuild missing material to the original shape.
- We sand it flush.
- We colour-match and finish the glaze.
- Finally we polish it into the surrounding glaze.
Before we arrive
- Keep a parking space free if you can
- Keep children and pets away from the room on the day
- Let us know which floor the room is on
Getting a price
To get a price, send two or three photos through our quote form or call us. We’ll say right away if a repair is the right fix.
Advice
Toilet chip repair in Pencoed, done in place
A crack that leaks cannot be fixed with a cosmetic repair, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so the toilet stays in place. Common call-outs are for chips on the pan or rim and pieces knocked off during fitting, on pedestals, toilet pans and cisterns & lids.
You are covered for a year from the day of the repair. If anything is not right, ring us and we will sort it. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Where
- Pencoed (CF35)
- Area hub
- Bridgend
- Cover
- A year, on every repair
- Quotes
- From £95. Fixed and free, based on pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026

About Pencoed
Pencoed is about 3 miles east of Bridgend, in Bridgend. Customers in Pencoed get the same service as everywhere else we cover: a fixed quote from pictures, and a technician at your door on the day. Pencoed is one of 91 towns and villages in Bridgend where we work.
All of CF35 is within our area. Jobs here include addresses on Erw Ifan, Min-y-Nant and Glyn-y-Mel. You’ll find Pencoed on the B4280, which makes it straightforward to reach. Neighbouring places we cover include Heol-y-Cyw (2 miles north-west), Shelf (2 miles south-west), Byeastwood (2 miles west), Coity Higher (2 miles west) and Coity (2 miles west). Further out, we also cover Bridgend (3 miles west), Maesteg (9 miles north-west), Porthcawl (9 miles west), Newcastle Higher (4 miles south-west), Ynysawdre (4 miles west) and Cefn Glas (4 miles west). Being one of Bridgend’s larger places, Pencoed is somewhere we visit frequently.
What’s near Pencoed
Our clients here include homes close to Britannia Inn, Pencoed Comprehensive School and St David's Church and the streets around them. There is a railway station in Pencoed itself: Pencoed station. Well-known places in the area include Designer Outlet Bridgend (3.2 miles west) and Parc Hospital (2.6 miles west). The countryside around Pencoed includes Nant Dyfrgi Pool and Pen Coed-y-mwstwr.
Landlord and trade work in Pencoed
Hotels, guest houses and holiday lets need rooms back in use quickly, so we keep visits short and tidy. We can work around your bookings.
Landlords, letting agents and housing providers in Pencoed use us as well as householders. Repairing between tenancies keeps void periods short, and it typically costs far less than a refit.
Repair or replace: which is better?
A new toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Repairs from £95, with every job priced individually. Set against the cost of replacement, repairing generally costs far less, because nothing has to be taken out, refitted or made good. The quote lists exactly what you’re paying for.
Why book with us
- CHAS, Constructionline and SafeContractor accredited
- We will tell you if it’s not worth repairing
- A fixed quote before booking
- We leave the room as we found it
See our full price list.
Prices and what affects them
Repairs from £95. There is no area surcharge for Pencoed. What changes the price is:
- How many items we do on one visit
- Access to the area
- Unusual colours or finishes
- How many areas need work
Rather than charging by the hour, we fix the price before we start. It depends on the damage, the material and access, and doing several items at once reduces it.
Quotes from your photos
Phone photos are fine. Ensure they show:
- One sharp close-up of the damage
- Where you are, by postcode
- Whether it’s been repaired or coated before
- The material, if you know it
A quote takes minutes to ask for: photograph the damage, then the entire toilet, include your postcode and send them to us. You’ll get a fixed price, not an estimate.
When to call us in Pencoed
Toilets and cisterns normally get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly often.
Get in touch if you’ve noticed any of these:
- Pieces knocked off during fitting
- Marks on the outside of the pan
- Damage from dropped items
- Chips on the pan or rim
Questions to ask before you book
- When it can be used again
- How changes to the job are handled
- What preparation is included
- If travel is included in the price
DIY kit or professional repair?
For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.
A DIY attempt is not a disaster. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send photos.
Places near Pencoed
What else we do in Pencoed
Pencoed: your questions answered
Do you come to Pencoed?
Yes. We cover the entire UK and come to Pencoed and the rest of Bridgend. Send us photos for a fixed quote, or call 0345 017 0787.
Do I need to be at home?
We need someone to let us in. After that, you can carry on with your day.
Is there a call-out fee?
Travel is included in the price, and we charge the same wherever you are.
Do you do work for letting agents?
Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses across Bridgend.
Can pets and children be at home?
Yes, as long as they stay out of the room we’re working in. We will tell you when the room can be used again.
When can you do it?
That depends on our diary for your area. Send pictures with your postcode and we’ll reply with the earliest dates.
What areas do you cover?
The entire UK, including all of Bridgend. Send your postcode with your pictures and we’ll confirm dates.
Are you a vetted contractor?
Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
Honest limits
A few problems are outside what a surface repair can do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we’ll tell you honestly before booking.
Materials we repair
- Vitreous china
- Cisterns & lids
- Pedestals
- Porcelain
- Toilet pans
About our accreditations · Every repair comes with a one-year guarantee.

