Newport · Wales
Toilet Chip Repair for Pentrepoeth homes
Fixed-price toilet chip repair in Pentrepoeth and the surrounding area, done in a single visit in most cases.
- Repairs from £95
- Chips on the cistern lid
- Chips on the pan or rim
DIY kit or professional repair?
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.
If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it does not stop a professional repair. Just mention it when you send pictures, as it can add time.
About our toilet chip repair in Pentrepoeth
Chips are rebuilt and colour-matched to the glaze, so you don’t need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we will tell you if that is what we find. Whether it’s chips on the cistern lid and damage from dropped items, we can help, whatever the material.
Every repair comes with our one-year guarantee, wherever you are in Newport. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Area
- Pentrepoeth (NP10)
- Region
- Newport
- Cover
- A year, on every repair
- Quote
- From £95. Free and fixed, from your pictures
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
What affects the price in Pentrepoeth
Repairs from £95. Every quote is fixed and free. What we take into account:
- Previous DIY repairs that have to come out
- The size and number of damaged areas
- The colour and finish to match
- Doing more than one item at once
There are no surprise extras on the day. The price we quote from your pictures is the price you pay, and if the damage turns out to be different, we discuss it before starting.
Getting a price from photos
Photographing the damage takes a minute. Please include:
- Natural light rather than flash
- Where you are, by postcode
- One picture of the entire toilet
- A clear, close picture of the problem area
For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.
Why repair rather than replace?
Replacing a toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair keeps the toilet you have. Our toilet chip repair starts from £95. It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.
Why book with us
- Typically one visit, start to finish
- Colour mixed on the day to match
- CHAS and Constructionline accredited
- Technicians who travel to you, UK-wide
Read our pricing.
When we would advise against a repair
We would rather lose a job than do one that will not last, so these are the limits:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we’ll say what we think.
What we work on
- Toilet pans
- Vitreous china
- Pedestals
- Cisterns & lids
- Porcelain
Pentrepoeth questions
What happens next?
We review the photos and send a fixed quote.
Can tenants book a repair?
Yes. Ask your landlord first, and we can send them the quote if that helps.
Can you do more than one item on the same visit?
Yes. Doing several items on one visit generally costs less than separate visits. Include photos of each item.
Can pets and children be at home?
Please keep children and pets out of the room during the visit. The rest of the house is unaffected.
What about a leaking crack?
No. That needs a new toilet. We repair cosmetic chips and breaks.
Does someone need to be in?
Yes. We need access to the room while we work, at a time we agree with you.
Do you come to Pentrepoeth?
We do. We send a technician to Pentrepoeth for every job, and the price is the same as everywhere else.
What information do you need?
A close-up, a wider photo and your postcode. After that, we just agree a date.
When to call us in Pentrepoeth
Toilets and cisterns usually get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.
Common reasons people in Pentrepoeth contact us are:
- Chips on the pan or rim
- Pieces knocked off during fitting
- Damage from dropped items
- Marks on the outside of the pan
Questions to ask before you book
- How changes to the job are handled
- A fixed price, and whether VAT is included
- If travel is included in the price
- What the guarantee covers, and for how long
What happens on the day
We turn up at the time we agreed with you, introduces themselves and checks the damage against your pictures first. Dust sheets and masking tape go down before we open a single tin. Most visits take one to two hours, and we leave the room as we found it.
- We clean and dry the damaged area.
- We fill and rebuild missing material to the original shape.
- We sand it flush.
- We match the colour to the glaze.
- We polish the repair to blend it in.
Preparing for the visit
- Let the surface dry out before the visit
- Open a window if you can
- Let us know which floor the room is on
Get a quote
If you’re in Pentrepoeth and want a price, the easiest route is pictures: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.
Advice
For landlords and businesses
If you manage property in Pentrepoeth, we will quote for several properties at once. Just send photos for each address and we’ll come back with a combined price.
Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.
About Pentrepoeth
Pentrepoeth is about 3 miles west of Stow Hill, in Newport. We work in every kind of home, from flats and terraces to detached houses and new builds, plus businesses and rented homes. Our repair technicians cover all 69 towns and villages in Newport, from the larger towns to small villages. We work right across the region, from Pentrepoeth to Birmingham (about 79 miles away).
Our visits in NP10 are booked in the same way as anywhere else. That includes homes on Laurel Road, Berkley Road and Cowshed Lane and the roads around them. With the A468 close by, Pentrepoeth is easy for our technicians to reach. Close by, we cover Graig (1 mile west), Garth (1 mile north-east), Bassaleg (1 mile east), Rhiwderin (1 mile north-west) and High Cross (1 mile north-east). Larger places within reach include Newport (3 miles east), Victoria (3 miles east), Stow Hill (3 miles east), Maindee (4 miles east), Gold Tops (3 miles east) and Summer Hill (4 miles east).
Landmarks near Pentrepoeth
Locally, our jobs take us to homes close to Bassaleg School, The Friendly Fox pub and Church of Saint Basil. You will also find Rhiwderin Congregational Chapel (less than half a mile north-west) and Pentrepoeth C.P. School (less than half a mile north). For rail, the closest station is Pye Corner station, about 0.9 miles east of the centre. Well-known places in the area include Rhiwderin Camp (0.5 miles north) and St Woolos Hospital (2.5 miles east). Not far away are Pen Ffynnon-oer and Somerton.
Other services in Pentrepoeth
About our accreditations · Every repair comes with a one-year guarantee.
