Newport · Wales
Toilet & ceramic chip repair in Graig, Newport
Damaged toilet in Graig? We put it right where it is, match it on site and back it with a one-year guarantee.
- Repairs from £95
- Marks on the outside of the pan
- Damage from dropped items
DIY repairs versus a professional job
It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is typically cheaper.
A DIY attempt is not a disaster. We remove the old filler and start again, so it doesn’t stop a professional repair. Just mention it when you send photos, as it can add time.
Toilet chip repair at your home in Graig
A crack that leaks cannot be fixed with a cosmetic repair, and we’ll tell you if that is what we find. Chips are rebuilt and colour-matched to the glaze, so you don’t need a plumber or a new toilet. We work on vitreous china, cisterns & lids and pedestals, and people most often call us about pieces knocked off during fitting and chips on the cistern lid.
All of our repairs are guaranteed for twelve months. We return to put right any problem with the work. Avoid dropping heavy items and clean the outside of the pan gently.
- Location
- Graig (NP10)
- County
- Newport
- Cover
- A year, on every repair
- Quote
- From £95. Free and fixed, from your photos
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
How we price toilet chip repair
Prices start from £95. Prices are worked out job by job. What matters most is:
- Where the damage is and how we get to it
- How many items we do on one visit
- Whether it’s a chip, crack, burn or wear
- Unusual colours or finishes
Compared with replacing, a repair is typically a fraction of the price, because there’s no removal, plumbing or making good. Your fixed quote shows exactly what’s included.
Send photos for a quote
The better the photos, the more accurate the price. Here’s what helps:
- A coin or ruler next to the damage for scale
- Any details about the material
- A picture taken from further back
- One sharp close-up of the damage
Upload a picture of the damage and a wider shot of the whole item, and tell us you are in Graig, and we’ll reply with a fixed quote.
Graig: your questions answered
Can you fix a cracked toilet that leaks?
No. That needs a new toilet. We repair cosmetic chips and breaks.
Is my repair covered?
All our work carries a one-year guarantee. We will explain what it covers when we quote.
Can I add another job to the visit?
Yes. Doing several items on one visit usually costs less than separate visits. Include pictures of each item.
What happens once I’ve sent photos?
You’ll get a fixed quote back, plus dates. There’s no obligation to book.
Which areas do you work in?
The entire UK, including all of Newport. Send your postcode with your pictures and we’ll offer you dates.
Is it messy?
Very little mess: we sheet and mask everything nearby, and we take our waste away with us.
I rent my home. Can I book you?
Yes, but check with your landlord or agent first. Landlords are frequently glad to have it sorted before the end of a tenancy.
Is it OK to have pets in the house?
Keep pets and children away from the work area on the day, so the repair is not disturbed while it cures.
What happens on the day
Arrival times are agreed in advance, so you know when to expect us. Once we’re there, the work takes an hour or two for most jobs. The room is left tidy.
- We start by cleaning and drying the damage.
- Missing material is filled and rebuilt to the original shape.
- It’s sanded flush.
- We match the colour to the glaze.
- The repair is polished so it blends in.
Before we arrive
- Keep pets and children out of the room while we work
- Avoid using the area for a few hours before we arrive
- Point us to the nearest place to park
How to get a price
No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through, and you will get a fixed figure back.
Related advice
Covering Graig
Graig is about 3 miles west of Stow Hill, in Newport. Our work suits any type of property, old or new, large or small, plus businesses and rented homes. Graig is one of 69 towns and villages in Newport we cover. Our jobs stretch from Graig to Birmingham (79 miles away).
We work across NP10 and the streets around it. Whether you live on Ty-Du Lane, Laurel Road and Berkley Road or a nearby road, a technician can come to you. With the A468 close by, Graig is simple for us to get to. We also travel to Pentrepoeth (1 mile east), Garth (1 mile north-east), Rhiwderin (1 mile north-west), Bassaleg (1 mile east) and High Cross (1 mile north-east). Within a short drive, we also cover Newport (3 miles east), Victoria (4 miles east), Stow Hill (3 miles east), Maindee (4 miles east), Gold Tops (3 miles east) and Summer Hill (4 miles east).
Landmarks near Graig
Our customers here include homes close to Pentrepoeth C.P. School, The Friendly Fox pub and Church of Saint Basil, among other places. Nearby too are Bassaleg School (0.9 miles east) and Rhiwderin Congregational Chapel (under half a mile north-west). The nearest railway station is Pye Corner station, about 1 mile east of the centre. Other landmarks nearby include Friars Walk (3.1 miles east) and Tredegar House Museum (1.9 miles south-east). The countryside around Graig includes Somerton and Pen Ffynnon-oer.
What a repair cannot fix
A repair isn’t always the answer, and we will tell you before we start. We can’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send pictures and we will give you a straight answer.
What we work on
- Porcelain
- Pedestals
- Vitreous china
- Cisterns & lids
- Toilet pans
Common problems we fix in Graig
Toilets and cisterns typically get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
Signs it’s time to call us include:
- Chips on the cistern lid
- Pieces knocked off during fitting
- Marks on the outside of the pan
- Chips on the pan or rim
Before booking anyone
- How the room is protected while they work
- A fixed price, and whether VAT is included
- The length of the guarantee and what it covers
- Whether the colour is mixed to match
Work for landlords and builders
If you manage property in Graig, we will quote for several properties at once. Just send photos for each address and we’ll come back with a combined price.
For developers and builders, we fix damage before handover, so there is no need to replace a damaged item at the last minute. We can visit several plots in one trip to keep costs down.
Towns and villages near Graig
Also in Graig
Should you replace it?
Replacing a toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair leaves it in place. Repairs from £95, with every job priced individually. Instead of hourly rates, we price the whole job up front. Damage, material and access decide it, and doing several items at once reduces it.
Why Graig clients choose us
- A fixed quote before booking
- Colour-matched on site
- We come to you, anywhere in the UK
- One price list for the entire UK
See our prices page.
About our accreditations · Every repair comes with a one-year guarantee.
