East Lothian · Scotland
Toilet Chip Repair for Phantassie homes
Fixed-price toilet chip repair in Phantassie and the surrounding area, typically in one visit.
- Repairs from £95
- Pieces knocked off during fitting
- Damage from dropped items
Toilet chip repair in Phantassie, done in place
We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we’ll tell you if that’s what we find. Our repair technicians work on porcelain, toilet pans and vitreous china, and common reasons people contact us are damage from dropped items and pieces knocked off during fitting.
The work is covered for a year after we finish. Just call us if there’s a problem and we will sort it. Take care with heavy items and clean the outside of the pan gently.
- Where
- Phantassie (EH40)
- County
- East Lothian
- Guarantee
- One year on every repair
- Price
- From £95. Fixed and free, based on photos
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
Honest limits
A few problems are outside what a surface repair can do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send photos and we’ll say what we think.
Materials we repair
- Cisterns & lids
- Porcelain
- Vitreous china
- Pedestals
- Toilet pans
Phantassie: your questions answered
What happens after I send pictures?
We come back with a fixed price. You’re under no obligation.
Will there be a smell?
A little, depending on the job. Open windows and an extractor fan help, and it soon fades.
Can I get a quote without a visit?
In nearly every case. If pictures do not show enough, we’ll ask for another angle.
Are you accredited?
Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
What if the damage is worse than the pictures show?
We’ll show you and explain before doing anything extra. Nothing extra is done without your say-so.
Do you do work for letting agents?
Yes, often. We can quote for several properties together and work between tenancies.
Is my repair covered?
All our work carries our one-year guarantee. Ask us what it covers when you get your quote.
Are there extra charges for Phantassie?
There’s no separate call-out charge. The fixed price covers the visit and the work.
Other services in Phantassie
Should you replace it?
A new toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Our toilet chip repair starts from £95. Rather than charging by the hour, we price the whole job up front. Damage, material and access decide it, and combining items on one visit brings it down.
Why Phantassie customers choose us
- Everything repaired in place
- Colour-matched on site
- One-year guarantee on every repair
- Same prices wherever you are
See our full price list.
What toilet chip repair costs
Repairs from £95. Quotes are free and the price is fixed. What we take into account:
- The colour and finish to match
- Previous DIY repairs that have to come out
- Access to the area
- What the surface is made of
We charge the same wherever you are, with no extra for Phantassie. The job itself decides the price: how much damage, what it’s made of and how many items.
Quotes from your photos
The better the pictures, the more accurate the price. Here’s what helps:
- Daylight if possible, and no flash reflection
- Details of any past repairs
- A clear, close picture of the problem area
- Any details about the material
Most customers in Phantassie get their price from pictures. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.
DIY repairs versus a professional job
It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is usually the cheaper route.
You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.
Landlords, agents and businesses in Phantassie
Housing associations and facilities teams use us for planned and reactive repairs. A repair avoids taking out and refitting, which is easier on the people living there.
For developers and builders, we fix damage before handover, saving last-minute replacements. We can visit several plots in one trip to keep costs down.
What happens on the day
Arrival times are agreed in advance. On site, it takes one to two hours for most jobs. We leave the room clean.
- First the damaged area is cleaned and dried.
- Next we rebuild the missing piece to its original shape.
- It’s sanded flush.
- The glaze is colour-matched and finished.
- The repair is polished so it blends in.
Getting ready for the visit
- Have a window or extractor fan available
- Keep children and pets away from the room on the day
- Avoid using the area for a few hours before we arrive
Get a quote
To get a price, send two or three pictures through our quote form or call us. We will say right away whether it can be repaired.
Related advice
About Phantassie
Phantassie is about 5 miles west of Dunbar, in East Lothian. We visit homes and businesses in Phantassie and the surrounding area, so there’s no workshop to go to. Phantassie is one of 48 towns and villages in East Lothian where we work. We work right across the region, from Phantassie to Edinburgh (about 22 miles away).
All of EH40 is within our area, from the main roads to the quietest streets. From Stories Park and Prestonkirk Gardens or a nearby road, we can come to you. If you’re just outside Phantassie, we cover East Linton (1 mile west), Preston (1 mile north), Smeaton (1 mile north), Stenton (3 miles south-east) and Garvald (4 miles south). Within a short drive, we also cover Haddington (6 miles south-west), Dunbar (5 miles east), Tranent (12 miles west), North Berwick (5 miles north-west), Prestonpans (13 miles west) and Cockenzie and Port Seton (12 miles west).
Landmarks near Phantassie
Locally, our jobs take us to homes close to Prestonkirk Parish Church and The Crown & Kitchen pub, among other places. The closest station to Phantassie is East Linton station, roughly 0.5 miles west. A little further out are Hailes Castle (1.7 miles south-west) and Belhaven Hospital (4.4 miles east). Green spaces nearby include Traprain Law.
What we are called out for in Phantassie
Toilets and cisterns generally get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.
It’s worth getting a quote if you see:
- Pieces knocked off during fitting
- Chips on the cistern lid
- Marks on the outside of the pan
- Damage from dropped items
What your quote should include
- Whether there are any call-out or travel charges
- A fixed price, and whether VAT is included
- What prep work is covered
- What the guarantee covers, and for how long
About our accreditations · Every repair comes with a one-year guarantee.
