East Lothian · Scotland
Toilet & ceramic chip repair in Preston, East Lothian
Chip and break repairs to toilets, cisterns and other ceramics for homes and businesses in Preston and across East Lothian. Send photos for a free, fixed quote.
- Repairs from £95
- Chips on the pan or rim
- Marks on the outside of the pan
About our toilet chip repair in Preston
Chips are rebuilt and colour-matched to the glaze, so you don’t need a plumber or a new toilet. A crack that leaks cannot be fixed with a cosmetic repair, and we will say so if we find one. Typical jobs include marks on the outside of the pan and chips on the pan or rim, across toilet pans, cisterns & lids and vitreous china.
The work is covered for a year after we finish. Just call us if there’s a problem and we’ll come back. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Where
- Preston (EH40)
- County
- East Lothian
- Guarantee
- 12 months on all our work
- Price
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
When to call us in Preston
Toilets and cisterns usually get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
Most people contact us after spotting one of these:
- Marks on the outside of the pan
- Chips on the pan or rim
- Damage from dropped items
- Pieces knocked off during fitting
What your quote should include
- When it can be used again
- How the colour is matched
- Is the price fixed, and does it include VAT?
- If travel is included in the price
Landlord and trade work in Preston
Letting agents often send us pictures straight from the inventory. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.
Hotels, guest houses and holiday lets cannot afford rooms out of action for long, so most of our work is done in a single visit. We can work around your bookings.
Common questions in Preston
Is it messy?
Dust sheets and masking go down before we start, and tidy up before we leave.
Can tenants book a repair?
We are happy to deal with the tenant, landlord or agent. Just ensure the landlord agrees.
Can you repair several things at once?
Yes. Combining jobs on one visit brings the cost down. Send photos of everything you’d like done.
Is it safe with children and pets around?
Keep pets and children away from the work area on the day, so the repair isn’t disturbed while it cures.
Are there extra charges for Preston?
There is no separate call-out charge. The fixed price covers the visit and the work.
Will there be a smell?
Expect a mild smell while we are working.
Is there a guarantee?
Yes, for a year. If there is a problem with the work in that time, we come back and put it right.
Will the price change on the day?
We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.
When we would advise against a repair
We’ll always be straight with you, so here’s what a repair can’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send pictures and we will give you a straight answer.
Materials we work on in Preston
- Cisterns & lids
- Vitreous china
- Pedestals
- Toilet pans
- Porcelain
What happens on the day
From the moment we arrive, the aim is to do the job without disturbing the rest of your home. We mask off everything nearby, the work takes an hour or two, depending on what we find, and we finish with a tidy-up and a look at the finished work together.
- We clean and dry the damaged area.
- We fill and rebuild missing material to the original shape.
- We sand the repair level.
- We match the colour to the glaze.
- Finally we polish it into the surrounding glaze.
Getting ready for the visit
- Move bottles, mats and clutter away from the area
- Point us to the nearest place to park
- Tell us about any previous repairs or coatings
Ask for a price
Email us a picture of the damage and one of the whole item, and tell us you’re in Preston, and we’ll come back with a fixed quote.
Read more
What toilet chip repair costs
Repairs from £95. Every quote is fixed and free. What we take into account:
- Where the damage is and how we get to it
- Doing more than one item at once
- What kind of damage it is
- Whether old repairs or coatings need taking off
We don’t add extras on the day. What we quote from your photos is what you pay, and if the damage turns out to be different, we discuss it before starting.
Send pictures for a quote
Two or three clear photos are typically enough. It helps if you send:
- Where you are, by postcode
- Details of any past repairs
- A coin beside the damage so we can judge size
- A wider photo showing the whole toilet
Getting a quote takes a couple of minutes: photograph the damage, then the whole toilet, add your postcode and send them to us. What comes back is a fixed quote, not a guess.
Places near Preston
Other services in Preston
DIY repairs versus a professional job
For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.
The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.
Preston and the surrounding area
Preston is about 5 miles west of Dunbar, in East Lothian. We visit homes and businesses in Preston and the surrounding area, so nothing has to leave your home. Preston is one of 48 towns and villages in East Lothian where we work. Our nearest city page is Edinburgh, about 22 miles away.
All of EH40 is within our area, from the main roads to the quietest streets. Other places close to Preston include Phantassie (1 mile south), Smeaton (1 mile north-west), East Linton (1 mile south-west), Stenton (3 miles south-east) and Garvald (4 miles south). Further out, we also cover Haddington (6 miles south-west), Dunbar (5 miles east), Tranent (12 miles west), North Berwick (5 miles north-west), Prestonpans (13 miles west) and Cockenzie and Port Seton (12 miles west).
Landmarks near Preston
Locally, our jobs take us to homes close to Prestonkirk Parish Church and The Crown & Kitchen pub and the streets around them. The nearest railway station is East Linton station, roughly 0.7 miles south-west of the centre. Nearby you will also find Hailes Castle (2 miles south-west) and National Museum of Flight (2.7 miles west). For a walk, there’s Traprain Law.
Should you replace it?
A new toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Our toilet chip repair starts from £95. No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.
What you get with us
- Everything repaired in place
- A fixed quote before booking
- Honest advice, even when it means no job
- Accredited with CHAS, Constructionline and SafeContractor
See our pricing.
About our accreditations · Every repair comes with a one-year guarantee.
