Kent · England

Toilet & ceramic chip repair in Pollhill, Kent

Our repair technicians come to Pollhill for chip and break repairs to toilets, cisterns and other ceramics. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • Marks on the outside of the pan
  • Pieces knocked off during fitting
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted toilet chip repair in Pollhill

How we handle toilet chip repair in Pollhill

Leaking cracks need the toilet replacing, and we will say so if we find one. Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. Whether it’s damage from dropped items and chips on the pan or rim, we can help, on cisterns & lids, vitreous china and porcelain alike.

Whatever the size of the job, it’s backed by a one-year guarantee. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Location
Pollhill (ME17)
County
Kent
Cover
One year on every repair
Price
From £95. Free, fixed quote from pictures
Call
0345 017 0787
Last updated
23 October 2026
Before and after: a damaged ceramic basin restored

Our work in Pollhill

Pollhill is about 6 miles east of Maidstone, in Kent. Our technicians come to customers in Pollhill and nearby villages, so nothing has to leave your home. Pollhill is one of 922 places in Kent where we work. Our nearest city page is London, about 37 miles away.

Postcode districts we cover here: ME17. Streets in the area include Horwood Way, Shrubwood Close and Parkfield Close. Nearby, we also work in Harrietsham (1 mile east), Chegworth (1 mile north-west), Marley (1 mile east), Fairbourne Heath (1 mile south) and Broomfield (1 mile west). Within a short drive, we also cover Maidstone (6 miles west), Ashford (11 miles south-east), Sittingbourne (8 miles north-east), Faversham (11 miles north-east), Minster (14 miles north-east) and Kings Hill (11 miles west).

Landmarks near Pollhill

Our customers here include homes close to Harrietsham Church of England Primary School, Catholic Church of the Good Shepherd and Kiln Wood and the streets around them. You will also find The Roebuck Public House (0.5 miles north-east) and The Lenham School (2 miles east). The closest station to Pollhill is Harrietsham station, about 0.5 miles north-east. A little further out are Leeds Castle (1.6 miles north-west) and The Dog Collar Museum (1.5 miles west).

Map of Pollhill © OpenStreetMap contributors

Common problems we fix in Pollhill

Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.

Typical reasons for a call-out include:

  • Chips on the cistern lid
  • Marks on the outside of the pan
  • Chips on the pan or rim
  • Damage from dropped items

Before booking anyone

  • Whether cleaning and preparation are in the price
  • If travel is included in the price
  • Who will actually do the work
  • How your room will be protected

How to compare quotes

DIY repairs versus a professional job

For a hairline mark somewhere you will never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is normally cheaper.

Pollhill: your questions answered

Are you a vetted contractor?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Can you fix a cracked toilet that leaks?

No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.

How soon can you come?

That depends on our diary for your area. We will offer you dates when we send your quote.

Do the materials smell?

There may be a mild smell during the work that clears as it cures.

Which areas do you work in?

Everywhere in the UK, Pollhill included. There is no extra charge for travel.

What happens next?

We look at the photos and reply with a fixed quote and some dates. If we need another angle, we’ll ask.

Is repairing better than replacing?

Typically, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.

Can you price it without visiting?

Nearly always. If photos do not show enough, we’ll ask for another angle.

Honest limits

Before booking, it’s worth knowing the limits too:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us pictures and we will tell you honestly before booking.

Surfaces we repair

  • Toilet pans
  • Vitreous china
  • Porcelain
  • Pedestals
  • Cisterns & lids

Why repair rather than replace?

Replacing a toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair leaves it in place. Repairs from £95, with every job priced individually. We don’t add extras on the day. What we quote from your pictures is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Why choose Surface Doctor in Pollhill

  • We come to you, anywhere in the UK
  • Accredited with CHAS, Constructionline and SafeContractor
  • Colour mixed on the day to match
  • Every repair guaranteed for a year

Take a look at our full price list.

Prices and what affects them

Prices start from £95. You’ll know the full cost before booking. We take into account:

  • What kind of damage it is
  • The material and finish
  • How easy the damage is to reach
  • The size and number of damaged areas

Rather than charging by the hour, we fix the price before we start. Damage, material and access decide it.

Getting a price from pictures

When you take your pictures, these tips help us give you a firm price:

  • Good light, ideally daylight, without flash glare
  • One picture of the whole toilet
  • A coin beside the damage so we can judge size
  • Any details about the material

If you are in Pollhill and want a price, the easiest route is photos: one close up, one from further back, plus your postcode. You will get a fixed quote with dates to choose from.

What we do, step by step

When we visit, we arrive at the time we have agreed, cover the area with dust sheets and masking, and set to work. Expect it to take one to two hours. We tidy up before we leave and tell you when it’s ready to use.

  1. We start by cleaning and drying the damage.
  2. We fill and rebuild missing material to the original shape.
  3. We sand the repair level.
  4. The glaze is colour-matched and finished.
  5. We polish the repair to blend it in.

Before we arrive

  • Open a window if you can
  • Keep children and pets away from the room on the day
  • Have somewhere for us to park nearby if possible

Getting a price

To get a price, send two or three photos using our quote form or ring us. We’ll say immediately whether it can be repaired.

Get a free quote

Advice

Landlords, agents and businesses in Pollhill

Letting agents often send us photos straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.

Hospitality businesses cannot afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.