Caerphilly · Wales
Toilet & ceramic chip repair in Pontymister, Caerphilly
Our technicians come to Pontymister for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, with a one-year guarantee.
- Repairs from £95
- Pieces knocked off during fitting
- Chips on the cistern lid
Prices and what affects them
Prices start from £95. A fixed quote means you know the cost before booking. We look at:
- How easy the damage is to reach
- How many areas need work
- Any earlier repairs that need removing first
- How hard the colour is to match
It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send photos and you’ll get a fixed figure.
Quotes from your photos
We price nearly every job from photos. This is what to send:
- A wider photo showing the entire toilet
- Details of any past repairs
- Something in shot to show the size
- What it’s made of, if you know
For a price in Pontymister, photos are the quickest way: one close up, one from further back, plus your postcode. You’ll get a fixed quote with dates to choose from.
Toilet chip repair in Pontymister, done in place
Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we will say so if we find one. We regularly repair toilet pans, cisterns & lids and porcelain, and the jobs we see most are damage from dropped items and chips on the pan or rim.
Every repair comes with a one-year guarantee, wherever you are in Caerphilly. Take care with heavy items and clean the outside of the pan gently.
- Area
- Pontymister (NP11, NP10)
- Area hub
- Caerphilly
- Guarantee
- 12 months on all our work
- Quote
- From £95. Free and fixed, from your photos
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
For landlords and businesses
We are used to working with agents and managing companies. Just send photos, the address and how to get access.
Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
Repair or replace: which is better?
A new toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair keeps the toilet you have. Prices start from £95. Set against the cost of replacement, repairing usually costs far less, because there’s no removal, plumbing or making good. The quote lists exactly what you’re paying for.
Why book with us
- A fixed quote before booking
- Dust sheets down, tidy finish
- We come to you, anywhere in the UK
- Colour-matched on site
Take a look at our full price list.
Other services in Pontymister
Honest limits
Some jobs are not right for a repair, including:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we’ll tell you honestly before you book.
Materials we repair
- Toilet pans
- Cisterns & lids
- Vitreous china
- Pedestals
- Porcelain
Can I fix it myself?
If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send photos.
For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
Covering Pontymister
Pontymister is about 1 mile south of Risca, in Caerphilly. We visit customers in Pontymister, so there is no workshop to go to. Pontymister is one of 94 towns and villages in Caerphilly we cover. Our jobs stretch from Pontymister to Birmingham (79 miles away).
Our visits in NP11 and NP10 are booked in the same way as anywhere else. That includes homes on Maryland Road, Brookland Road and Commercial Lane and the roads around them. We also travel to Danygraig (1 mile north-west), Glenside (1 mile north-west), Newtown (2 miles north-west), Pontywaun (2 miles north-west) and Wattsville (2 miles north-west). Within a short drive, we also cover Caerphilly (6 miles west), Blackwood (6 miles north-west), Ystrad Mynach (7 miles north-west), Cefn Fforest (7 miles north-west), Pontllanfraith (5 miles north-west) and Trecceln (5 miles north).
Local landmarks in Pontymister
Our clients here include homes close to Risca Community Comprehensive School, Commercial Inn and Ty Isaf Infants & Nursery School. The nearest railway station is Risca & Pontymister station, about 0.5 miles north-east. Well-known places in the area include Rhyd-y-gwern (2.2 miles south-west) and Castell Machen (1 mile south-west). Open spaces near Pontymister include Mynydd Machen.
The process
Arrival times are agreed in advance, so you are not left guessing. Once we are there, the work takes one to two hours for most jobs. We leave the room clean and you will know when it can be used.
- We start by cleaning and drying the damage.
- Next we rebuild the missing piece to its original shape.
- We sand it flush.
- The glaze is colour matched and finished.
- The repair is polished so it blends in.
Preparing for the visit
- Have somewhere for us to park nearby if possible
- Clear toiletries, mats and anything else from around the area
- Let us know about parking or access
Ask for a price
Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the whole toilet, we can give you a fixed quote without visiting.
Advice
FAQs for Pontymister
Do you come to Pontymister?
Yes, we do. We send a technician to Pontymister for every job, and the price is the same as everywhere else.
Are you a vetted contractor?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
How much does toilet chip repair cost in Pontymister?
Prices start from £95. Every job gets a fixed price from your pictures. Send a close-up and a picture of the whole item and your postcode.
Is a repair better than a new one?
Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it is not worth repairing, we’ll tell you.
Do the materials smell?
There may be a mild smell during the work, which fades afterwards.
What happens next?
We check the damage, the material and your postcode, then reply with a quote and the next dates we have.
How soon can you come?
It depends on the time of year and where you are. We’ll offer you dates when we send your quote.
Can I get a quote without a visit?
Typically, yes. Clear pictures let us give you a fixed price without visiting.
When to call us in Pontymister
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.
Common reasons people in Pontymister contact us include:
- Marks on the outside of the pan
- Chips on the cistern lid
- Chips on the pan or rim
- Damage from dropped items
Questions to ask before you book
- How long the guarantee is and what it covers
- Whether there are any call-out or travel charges
- Whether they match the colour on site
- Who turns up on the day
About our accreditations · Every repair comes with a one-year guarantee.
