Caerphilly · Wales
Toilet Chip Repair for Pontywaun homes
Chip and break repairs to toilets, cisterns and other ceramics for householders, landlords and businesses in Pontywaun. Free, fixed quotes from your pictures.
- Repairs from £95
- Marks on the outside of the pan
- Pieces knocked off during fitting
What a repair cannot fix
A few problems are outside what a surface repair can do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we’ll tell you honestly.
What we work on
- Porcelain
- Toilet pans
- Pedestals
- Cisterns & lids
- Vitreous china
Toilet chip repair in Pontywaun, done in place
Leaking cracks need the toilet replacing, and we’ll say so if we find one. We rebuild the damaged area and match it to the glaze, so the toilet stays in place. We regularly repair pedestals, vitreous china and porcelain, and common reasons people contact us are marks on the outside of the pan and chips on the pan or rim.
The work is guaranteed for twelve months. If there is a problem with the repair within the year, we return and sort it. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Location
- Pontywaun (NP11)
- County
- Caerphilly
- Guarantee
- A year, on every repair
- Price
- From £95. Fixed and free, based on pictures
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
Common problems we fix in Pontywaun
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly frequently.
Typical reasons for a call-out include:
- Pieces knocked off during fitting
- Chips on the pan or rim
- Marks on the outside of the pan
- Damage from dropped items
Questions to ask before booking
- A fixed price, and whether VAT is included
- What prep work is covered
- Whether there are any call-out or travel charges
- How long it needs to cure
Pontywaun questions
Can you quote from pictures?
Yes, almost always. Clear photos let us give you a fixed price without visiting.
Is it worth repairing rather than replacing?
Normally, when the rest is in good condition. A repair avoids removal and making good. We will tell you honestly if replacement makes more sense.
Can you fix a cracked toilet that leaks?
No. That needs a new toilet. We repair cosmetic chips and breaks.
What areas do you cover?
Across the UK, and that includes Pontywaun. Our prices are the same everywhere.
Are there extra charges for Pontywaun?
No. Our quotes include travel, with the same prices everywhere we work.
How quickly can you book me in?
Your quote comes with available dates. If it’s urgent, say so and we’ll do what we can.
How do I book?
Send photos through the quote form or call 0345 017 0787.
Are you a vetted contractor?
Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.
What toilet chip repair costs
Prices start from £95. We charge the same across the UK, including Pontywaun. What changes the price is:
- The colour and finish to match
- How many items we do on one visit
- What kind of damage it is
- How easy the damage is to reach
A repair normally costs much less than people expect, especially compared with replacing and refitting. Photos let us give you the exact figure.
Quotes from your pictures
When you take your pictures, these tips help us give you a firm price:
- Where you are, by postcode
- Any details about the material
- A close-up of the damage, in focus
- A wider photo showing the whole toilet
For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.
Should I try a DIY kit first?
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.
If you do try a kit, read the instructions carefully and work on a clean, dry surface, and give it the full curing time. If it fails, we can still put it right.
How the visit works
It’s a tidy, low-fuss visit. We confirm the time with you beforehand, protect the area, then carry out the work, which normally takes an hour or two. If anything looks different from your pictures, we’ll talk to you before going ahead.
- We start by cleaning and drying the damage.
- Next we rebuild the missing piece to its original shape.
- We sand it flush.
- We match the colour to the glaze.
- We polish the repair to blend it in.
Getting ready for the visit
- Clear the area around the damage
- Let the surface dry out before the visit
- Have a window or extractor fan available
Ask for a price
Email us a picture of the damage and one of the whole item, with your NP11 postcode, and we will come back with a fixed quote.
Read more
Landlord and trade work in Pontywaun
If you manage property in Pontywaun, we will quote for several properties at once. Just send pictures for each address and we’ll come back with a combined price.
Hospitality businesses need rooms back in use quickly, so most of our work is done in a single visit. We will fit around changeovers where we can.
Repairing versus replacing in Pontywaun
A new toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Our toilet chip repair starts from £95. Rather than charging by the hour, we price the whole job up front. It depends on the damage, the material and access, and combining items on one visit brings it down.
Why us?
- No need to remove anything
- A fixed quote before booking
- Honest advice, even when it means no job
- CHAS, Constructionline and SafeContractor accredited
Read our full price list.
Covering Pontywaun
Pontywaun is about 2 miles north-west of Risca, in Caerphilly. We agree a date that works for you, and you’ll know when to expect us, so there is no waiting around. Pontywaun is one of 94 places in Caerphilly we cover. Our jobs stretch from Pontywaun to Birmingham (about 78 miles away).
Here we cover the NP11 postcode area. That includes homes on Risca Road, North Road and High Street and the roads around them. Neighbouring places we cover include Cwmcarn (1 mile north), Newtown (1 mile south), Glenside (1 mile south), Wattsville (1 mile south-west) and Abercarn (2 miles north). We also work in nearby towns such as Caerphilly (6 miles south-west), Blackwood (4 miles north-west), Ystrad Mynach (5 miles west), Cefn Fforest (5 miles north-west), Pontllanfraith (3 miles north-west) and Trecceln (3 miles north).
Around Pontywaun
Our clients here include homes close to The Philanthropic Inn, Trinity Congregational Church and attached Sunday School and Cwmcarn Primary School and the streets around them. Pontywaun has its own railway station: Crosskeys station. Nearby you’ll also find Twm Barlwm (1.5 miles east) and Risca Industrial History Museum (1.6 miles south-east). Open spaces near Pontywaun include Cwm Lickey Lake and Mynydd y Lan.
More services for Pontywaun
About our accreditations · Every repair comes with a one-year guarantee.
