Stoke-on-Trent · England

Toilet Chip Repair for Longport homes

Chip and break repairs to toilets, cisterns and other ceramics for homes and businesses in Longport and across Stoke-on-Trent. Send photos for a free, fixed quote.

  • Repairs from £95
  • Damage from dropped items
  • Marks on the outside of the pan
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair for Longport homes

FAQs for Longport

Is it safe with children and pets around?

Keep pets and children away from the work area on the day.

Can you quote from pictures?

In nearly every case. We only ask to see it in person if the photos cannot show what we need.

What areas do you cover?

Across the UK. Prices do not change with location.

Do you work for landlords and businesses?

Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses in Longport.

Can you repair a chipped toilet?

Yes. Chips to the pan, rim, cistern and lid are the most common jobs.

Will you leave a mess?

Very little mess: we sheet and mask everything nearby, and we take our waste away with us.

Does someone need to be in?

Someone needs to let us in and show us the job. You don’t need to watch us work.

Is there any odour?

A little, depending on the job. Open windows and an extractor fan help, and it soon fades.

How we handle toilet chip repair in Longport

We rebuild the damaged area and match it to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we’ll tell you if that is what we find. Whether it’s marks on the outside of the pan and damage from dropped items, we can normally put it right, whatever the material.

Big or small, you get the same one-year guarantee. Take care with heavy items and clean the outside of the pan gently.

Before and after: a damaged toilet pan restored by Surface Doctor
Area
Longport (ST6, ST5)
Region
Stoke-on-Trent
Guarantee
12 months on all our work
Quotes
From £95. Free, fixed price from pictures
Call
0345 017 0787
Last updated
23 October 2026

Prices and what affects them

Repairs from £95. We don’t charge extra for travel to Longport. The price comes down to:

  • How many items we do on one visit
  • Access to the area
  • The colour and finish to match
  • Any earlier repairs that need removing first

A repair usually costs much less than people expect, especially compared with replacing and refitting. Send pictures and we will give you the exact figure.

How to get a fixed price

Phone photos are fine, there’s no need for anything special. Make sure they show:

  • The material, if you know it
  • Any earlier repairs or coatings
  • A close-up of the damage, in focus
  • Good light, ideally daylight, without flash glare

Getting a price is easy: take a close-up of the damage and a picture from further back, send them to us with your postcode, and you’ll get a fixed price back. Quotes are free and no obligation.

Should I try a DIY kit first?

We understand the appeal of fixing it yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.

DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.

Repair or replace: which is better?

A new toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair leaves it in place. Repairs from £95, with every job priced individually. Compared with replacing, repairing normally costs far less, because nothing has to be taken out, refitted or made good. The quote lists exactly what you’re paying for.

Why Longport customers choose us

  • Colour mixed on the day to match
  • Nothing taken out or refitted
  • Accredited with CHAS, Constructionline and SafeContractor
  • Rooms protected and left tidy

See our prices page.

What we’re called out for in Longport

Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.

Contact us if you’ve noticed any of these:

  • Marks on the outside of the pan
  • Chips on the cistern lid
  • Damage from dropped items
  • Pieces knocked off during fitting

Before you book anyone

  • What preparation is included
  • How long it needs to cure
  • How the colour is matched
  • The length of the guarantee and what it covers

How to compare quotes

Longport and the surrounding area

Longport is about 1 mile west of Burslem, in Stoke-on-Trent. We travel to homes and businesses in Longport, so there’s no workshop to go to. We work in 59 places across Stoke-on-Trent. Our jobs stretch from Longport to Manchester (about 30 miles away).

Every address in ST6 and ST5 is within our area, from the main roads to the quietest streets. Local streets include Canal Lane, Furlong Lane and Longport Road, and we cover them all. With the A5271 close by, Longport is simple for us to get to. We also cover the places around Longport: Porthill (1 mile south-west), Bradwell (1 mile west), Tunstall (1 mile north), Wolstanton (1 mile south) and Dimsdale (1 mile south-west). Within a short drive, we also cover Stoke-on-Trent (3 miles south-east), Stoke-upon-Trent (3 miles south), Fenton (4 miles south-east), Penkhull (3 miles south), Bentilee (4 miles south-east) and Boothen (4 miles south).

Near you in Longport

Around Longport, we work in homes near New Inn, The Co-operative Academy of Stoke-on-Trent and St. Paul's and the streets around them. Also close by are Saint Nathaniel's Academy (less than half a mile east) and The Co-operative Academy of Stoke-on-Trent (less than half a mile north-east). Longport has its own railway station: Longport station. Nearby you will also find The Potteries Centre (2 miles south-east) and Smallthorne Urban District (1.7 miles east). For a walk, there is Parrot's Drumble and Bignall Hill.

Map of Longport © OpenStreetMap contributors

What happens on the day

Arrival times are agreed in advance, so you are not left guessing. On site, it takes one to two hours in most cases. We leave the room clean and ready to use once it has cured.

  1. First the damaged area is cleaned and dried.
  2. Next we rebuild the missing piece to its original shape.
  3. It’s sanded flush.
  4. The glaze is colour matched and finished.
  5. The repair is polished so it blends in.

Preparing for the visit

  • Let us know about parking or access
  • Keep a parking space free if you can
  • Have a window or extractor fan available

Getting a price

Email us a photo of the damage and one of the entire item, with your ST6 postcode, and we’ll come back with a fixed quote.

Send photos for a quote

Related advice

When a repair is not the answer

We will always be straight with you, so here’s what a repair cannot fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us pictures and we will tell you honestly.

Materials we work on in Longport

  • Toilet pans
  • Cisterns & lids
  • Porcelain
  • Pedestals
  • Vitreous china

Landlords, agents and businesses in Longport

We are used to working with agents and managing companies. Send the address, photos and access details and we’ll arrange it.

Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.