Gloucestershire · England
Toilet & ceramic chip repair in Poulton, Gloucestershire
We travel to Poulton for chip and break repairs to toilets, cisterns and other ceramics. Everything is done in place, with a one-year guarantee.
- Repairs from £95
- Damage from dropped items
- Pieces knocked off during fitting
Toilet chip repair in Poulton, done in place
We rebuild the damaged area and match it to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that is what we find. We’re often asked to fix chips on the cistern lid and marks on the outside of the pan, across porcelain, vitreous china and toilet pans.
A one-year guarantee comes as standard. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Where
- Poulton (GL7)
- Region
- Gloucestershire
- Cover
- 12 months on all our work
- Price
- From £95. Free and fixed, from your photos
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
Can I fix it myself?
A DIY attempt is not a disaster. We take the old repair out and do it properly, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send photos.
For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.
When to call us in Poulton
Toilets and cisterns normally get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.
You may need us if you’ve spotted any of these:
- Chips on the pan or rim
- Chips on the cistern lid
- Damage from dropped items
- Marks on the outside of the pan
Questions to ask before you book
- If travel is included in the price
- Is the price fixed, and does it include VAT?
- Whether a trained technician does the job
- What happens if they find more damage
About Poulton
Poulton is about 5 miles east of Cirencester, in Gloucestershire. We travel to homes and businesses in Poulton and the surrounding area, so there’s no workshop to go to. We work in all 470 towns and villages across Gloucestershire, from the larger towns to small villages. You can also see our page for Birmingham, about 53 miles away.
Jobs in GL7 are booked in the same way as anywhere else. Whether you live on London Road, Elf Meadow and Wheelers Rise or anywhere nearby, we can come to you. Close by, we cover Meysey Hampton (1 mile south-east), Sunhill (1 mile north-east), Ampney Crucis (2 miles west), Harnhill (2 miles west) and Down Ampney (2 miles south). Within a short drive, we also cover Cirencester (5 miles west), Tetbury (14 miles west), Charlton Park (15 miles north-west), Chalford (13 miles west), Bourton-on-the-Water (13 miles north) and Battledown (15 miles north-west).
Landmarks near Poulton
We visit homes around The Falcon pub and Church of St Michael and All Angels and the streets around them. A little further out are Arlington Mill Museum (3.6 miles north) and South Cerney Castle (4 miles south-west).
Landlords, agents and businesses in Poulton
Housing associations and facilities teams use us for planned and reactive repairs. A repair avoids taking out and refitting, which matters when someone is living in the home.
We are used to working with agents and managing companies. Just send photos, the address and how to get access and we’ll arrange it.
Should you replace it?
Replacing a toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair keeps the toilet you have. Repairs from £95, with every job priced individually. Every job is a little different, so we price each one individually. The size and type of damage, the material and access all make a difference, and doing several things on one visit costs less than separate visits.
Why choose Surface Doctor in Poulton
- Colours mixed by hand to suit your surface
- CHAS, Constructionline and SafeContractor accredited
- No need to remove anything
- One price list for the whole UK
See our full price list.
What happens on the day
We turn up at the time we agreed with you and looks over the damage before anything else. The floor and nearby surfaces are covered before we open a single tin. Most visits take one to two hours, and we leave the room as we found it.
- We start by cleaning and drying the damage.
- Missing material is filled and rebuilt to the original shape.
- We sand it flush.
- We colour-match and finish the glaze.
- The repair is polished so it blends in.
How to prepare
- Let us know about parking or access
- Make sure the area is dry
- Have somewhere for us to park nearby if possible
How to get a price
We price from pictures so you don’t have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and we’ll come back with a fixed figure.
Read more
When a repair isn’t the answer
Not everything can be repaired, and we would rather say so up front. We cannot fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send pictures and we’ll give you a straight answer.
What we work on
- Pedestals
- Vitreous china
- Cisterns & lids
- Toilet pans
- Porcelain
Prices and what affects them
Repairs from £95. Quotes are free and the price is fixed. What we look at:
- Whether it’s a chip, crack, burn or wear
- The size and number of damaged areas
- Previous DIY repairs that have to come out
- The material
Our prices are the same across the UK, so there’s no premium for Poulton. The job itself decides the price: the material, the amount of damage and how many items.
How to get a fixed quote
Two or three clear photos are usually enough. It helps if you send:
- A coin beside the damage so we can judge size
- The postcode, so we can plan the visit
- A close-up of the damage, in focus
- Good light, ideally daylight, without flash glare
A quote takes minutes to ask for: photograph the damage, then the entire toilet, include your postcode and send them over. What comes back is a fixed price, not a guess.
Nearby places to Poulton
More services for Poulton
Questions from Poulton
Do I have to be there?
We need someone to let us in. You don’t need to watch us work.
Can you price it without visiting?
In nearly every case. If photos don’t show enough, we’ll ask for another angle.
Is the work guaranteed?
Every repair comes with our one-year guarantee. Ask us what it covers when you get your quote.
Can you repair several things at once?
Yes. Combining jobs on one visit brings the cost down. Send pictures of everything you’d like done.
Do you cover the entire of Gloucestershire?
We cover the entire UK, including Poulton and the rest of Gloucestershire. Just include your postcode and we will confirm dates.
Can you fix a cracked toilet that leaks?
No. That needs a new toilet. We fix chips and broken pieces.
Will you leave a mess?
We protect the room with dust sheets and masking first, and tidy up before we leave.
Is a repair better than a new one?
Generally, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. We’ll tell you honestly if replacement makes more sense.
About our accreditations · Every repair comes with a one-year guarantee.
