Kent · England
Toilet & ceramic chip repair in Pratling Street, Kent
Toilet chip repair in and around Pratling Street: a fixed quote from pictures, a tidy visit and a one-year guarantee.
- Repairs from £95
- Chips on the pan or rim
- Damage from dropped items

Toilet chip repair in Pratling Street without replacing anything
Leaking cracks need the toilet replacing, and we’ll say so if we find one. Chips are rebuilt and colour matched to the glaze, so you don’t need a plumber or a new toilet. We regularly repair toilet pans, vitreous china and cisterns & lids, and people most often call us about marks on the outside of the pan and chips on the pan or rim.
The work is guaranteed for twelve months. If there is a problem with the repair within the year, we return and sort it. Avoid dropping heavy items and clean the outside of the pan gently.
- Location
- Pratling Street (ME20)
- Area hub
- Kent
- Cover
- A year, on every repair
- Quote
- From £95. Free and fixed, from your photos
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026

DIY repairs versus a professional job
A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.
You can buy a DIY kit for most repairs, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.
For landlords and businesses
Letting agents frequently send us photos straight from the inventory. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.
We are used to working with agents and managing companies. Just send pictures, the address and how to get access and we will arrange it.
Repair or replace: which is better?
Replacing a toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. The price depends on the type and amount of damage, the material and how many items we do on one visit. We give a fixed price from your pictures, so there are no surprises on the day.
Why us?
- One visit for most repairs
- Straight answers about what a repair can do
- Free fixed quotes from pictures
- CHAS and Constructionline accredited
Read our pricing.
Other services in Pratling Street
What affects the price in Pratling Street
Prices start from £95. A fixed quote means you know the cost before you book. We take into account:
- The material
- How hard the colour is to match
- The size and number of damaged areas
- Whether old repairs or coatings need taking off
A repair generally costs much less than people expect, particularly next to the cost of replacement. Send photos and we will give you the exact figure.
How to get a fixed price
A couple of clear pictures is all it takes. It helps if you send:
- Something in shot to show the size
- Daylight if possible, and no flash reflection
- Where you are, by postcode
- A picture taken from further back
A quote takes minutes to ask for: photograph the damage, then the whole toilet, add your postcode and send them over. You’ll get a fixed price, not an estimate.
Questions from Pratling Street
Can you redo someone else’s repair?
Yes, regularly. It can add a little time, which we include in the quote.
Which areas do you work in?
All of Kent, and the rest of the UK. Travel is included in the price.
How soon can you come?
That depends on our diary for your area. Send photos with your postcode and we’ll reply with the earliest dates.
Do I need to be at home?
We need someone to let us in. After that, you can carry on with your day.
Is the work guaranteed?
Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.
Can you repair a chipped toilet?
Yes. We repair chips on pans, rims, cisterns and lids.
How do I get a price for toilet chip repair in Pratling Street?
Prices start from £95. Every job gets a fixed price from your pictures. Send a close-up of the damage and a wider photo with your ME20 postcode.
Can I add another job to the visit?
Yes. Doing several items on one visit normally costs less than separate visits. Include pictures of each item.
How the visit works
On the day itself, there’s little for you to do. Show us the job, point us to the room, and we will get on with it. The job generally runs to one to two hours, including clearing up.
- We clean and dry the damaged area.
- Missing material is filled and rebuilt to the original shape.
- It’s sanded flush.
- The glaze is colour-matched and finished.
- Finally we polish it into the surrounding glaze.
Getting ready for the visit
- Point us to the nearest place to park
- Open a window if you can
- Tell us about parking, stairs or access
How to get a price
Email us pictures of the damage and one of the entire item, with your ME20 postcode, and we’ll come back with a fixed quote.
Advice
About Pratling Street
Pratling Street is about 3 miles north-west of Maidstone, in Kent. Our work suits any type of property, old or new, large or small, as well as offices, shops and holiday lets. We cover all 922 towns and villages in Kent. You can also see our page for London, about 29 miles away.
All of ME20 is within our area, from the main roads to the quietest streets. We regularly work on streets such as Old Mill Lane, Pratling Street and St Michaels Close. Neighbouring places we cover include Forstal (1 mile south-west), Eccles (1 mile north-west), Burham (2 miles north-west), New Hythe (2 miles west) and Larkfield (2 miles west). Larger places within reach include Maidstone (3 miles south-east), Sittingbourne (11 miles east), Dartford (15 miles north-west), Sevenoaks (14 miles west), Royal Tunbridge Wells (15 miles south-west) and Gravesend (10 miles north-west).
Local landmarks in Pratling Street
Locally, our jobs take us to homes close to The Bush pub, St Peter's Church of England Primary School and Aylesford School and the streets around them. Nearby too are Methodist Church Including Sunday School (0.6 miles west) and Tyland Barn (0.8 miles east). The closest station to Pratling Street is Aylesford station, roughly 1.4 miles west. A little further out are Fremlin Walk (2.4 miles south-east) and Allington Castle (1.1 miles south-east). Open spaces near Pratling Street include Burham Down and Boxley Hills.
What we can’t put right
A repair is not right for every job, for example:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we will tell you honestly before booking.
Materials we work on in Pratling Street
- Pedestals
- Porcelain
- Toilet pans
- Cisterns & lids
- Vitreous china
What we’re called out for in Pratling Street
Toilets and cisterns usually get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
If you can see any of these, send us a picture:
- Chips on the pan or rim
- Damage from dropped items
- Chips on the cistern lid
- Pieces knocked off during fitting
What your quote should include
- How long it needs to cure
- How the room is protected while they work
- What happens if they find more damage
- How long the guarantee is and what it covers
About our accreditations · Every repair comes with a one-year guarantee.

