Shetland Islands · Scotland
Toilet & ceramic chip repair in Sandness, Shetland Islands
Chip and break repairs to toilets, cisterns and other ceramics for homeowners, landlords and businesses in Sandness. Free, fixed quotes from your photos.
- Repairs from £95
- Chips on the cistern lid
- Damage from dropped items
What we cannot put right
Some jobs are not right for a repair, including:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we’ll tell you honestly.
Materials we work on in Sandness
- Vitreous china
- Toilet pans
- Porcelain
- Cisterns & lids
- Pedestals
About our toilet chip repair in Sandness
Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we’ll say so if we find one. We work on porcelain, cisterns & lids and pedestals, and the jobs we see most are damage from dropped items and marks on the outside of the pan.
You are covered after we leave: our one-year guarantee applies to every job, and we explain what it covers before you book. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Area
- Sandness (ZE2)
- Region
- Shetland Islands
- Cover
- One year on every repair
- Quotes
- From £95. Free, fixed quote from pictures
- Call
- 0345 017 0787
- Updated
- 23 October 2026
Questions from Sandness
What happens if you find more damage?
The price is fixed for what the photos show. If there’s more, we’ll tell you before starting.
Is it OK to have pets in the house?
Yes, as long as they stay out of the room we are working in. We’ll tell you when the room can be used again.
I’m a tenant. Can you help?
We can work for tenants, landlords or agents. Just ensure the landlord agrees.
Are there extra charges for Sandness?
Travel is included in the price, and we charge the same wherever you are.
Can you redo someone else’s repair?
In most cases. The old repair comes out first.
Is there any odour?
There can be some smell while we work, which is why we ventilate. It clears as the materials cure.
Do you work in Sandness?
Yes, we do. Repair technicians travel to Sandness from across the region, with no extra charge for travel.
Can you price it without visiting?
Normally, yes. A close-up and a wider photo are enough to give a fixed price.
About Sandness
Sandness is in the Shetland Islands. Clients in Sandness get the same service as everywhere else we cover: a fixed quote from pictures, and a technician at your door on the day. Sandness is one of 63 towns and villages in the Shetland Islands we cover.
Every address in ZE2 is within our area. Other places close to Sandness include Melby (1 mile north-west), Walls (6 miles south-east), Aith (10 miles east), Easter Skeld (11 miles south-east) and Brae (12 miles north-east). For island and remote addresses, ring us first and we’ll plan the trip.
Near you in Sandness
Locally, our jobs take us to homes close to St Margaret's Kirk and Graveyard, among other places. For a walk, there’s Loch of Norby.
More services for Sandness
Work for landlords and builders
We regularly price jobs from inventory or check-out photos. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
Repairing versus replacing in Sandness
A new toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Prices start from £95. A repair typically costs much less than people expect, particularly next to the cost of replacement. Send pictures and we will give you the exact figure.
Why choose Surface Doctor in Sandness
- Free fixed quotes from pictures
- Colours mixed by hand to suit your surface
- Accredited with CHAS, Constructionline and SafeContractor
- A year’s guarantee on all work
Take a look at our full price list.
What toilet chip repair costs
Prices start from £95. Quotes are free and the price is fixed. What we take into account:
- Where the damage is and how we get to it
- How hard the colour is to match
- Previous DIY repairs that have to come out
- Whether it’s a chip, crack, burn or wear
We do not add extras on the day. What we quote from your photos is what you pay, and if the damage turns out to be different, we discuss it before starting.
Getting a price from photos
You can generally get a fixed price without us visiting. To help us price it:
- The postcode, so we can plan the visit
- Daylight if possible, and no flash reflection
- The material, if you know it
- Something in shot to show the size
The quickest way to a price is to send a couple of pictures through our quote form or call us. We will tell you honestly if a repair is the right fix.
What we’re called out for in Sandness
Toilets and cisterns usually get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly often.
Keep an eye out for any of the following:
- Damage from dropped items
- Marks on the outside of the pan
- Chips on the pan or rim
- Pieces knocked off during fitting
Before booking anyone
- A fixed quote, and whether VAT is included
- The length of the guarantee and what it covers
- Whether the colour is mixed to match
- Whether there are any call-out or travel charges
Should I try a DIY kit first?
You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.
A DIY attempt is not a disaster. We take the old repair out and do it properly, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send pictures.
What we do, step by step
Visits start with a quick look at the job together, so you know exactly what we are doing. Next, we cover and mask everything nearby and the work begins. Allow one to two hours.
- We start by cleaning and drying the damage.
- Next we rebuild the missing piece to its original shape.
- It’s sanded flush.
- The glaze is colour matched and finished.
- We polish the repair to blend it in.
How to prepare
- Let the surface dry out before the visit
- Clear the area around the damage
- Mention any earlier repairs or resurfacing
How to get a price
Upload a photo of the damage and one of the whole item, and tell us you’re in Sandness, and we’ll reply with a fixed quote.
Read more
About our accreditations · Every repair comes with a one-year guarantee.
