Hampshire · England
Toilet & ceramic chip repair in Shalden, Hampshire
Our technicians come to Shalden for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, and the work is guaranteed.
- Repairs from £95
- Chips on the cistern lid
- Chips on the pan or rim

How we price toilet chip repair
Repairs from £95. We give every job a fixed price from photos. This is what makes a difference:
- Previous DIY repairs that have to come out
- Unusual colours or finishes
- How many items we do on one visit
- The type of damage
Instead of hourly rates, we price the entire job up front. Damage, material and access decide it.
Send pictures for a quote
It only takes a minute to photograph the damage. Please include:
- A clear, close picture of the problem area
- Good light, ideally daylight, without flash glare
- What it’s made of, if you know
- A picture taken from further back
There’s no need for us to visit first. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.
How we handle toilet chip repair in Shalden
Leaking cracks need the toilet replacing, and we’ll tell you if that’s what we find. Chips are rebuilt and colour-matched to the glaze, so you do not need a plumber or a new toilet. We work on toilet pans, cisterns & lids and pedestals, and common reasons people contact us are damage from dropped items and pieces knocked off during fitting.
A one-year guarantee comes as standard, so you’re covered after the visit. Take care with heavy items and clean the outside of the pan gently.

- Area
- Shalden (GU34)
- Region
- Hampshire
- Warranty
- One year on every repair
- Quotes
- From £95. Free, fixed quote from pictures
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
Covering Shalden
Shalden is about 2 miles north-west of Alton, in Hampshire. Customers in Shalden get the same service as everywhere else we cover: a fixed quote from your pictures, and a technician at your door on the day. We work in 683 places across Hampshire, from the larger towns to small villages. Our jobs stretch from Shalden to London (about 45 miles away).
We work across GU34. Streets in the area include Southwood Road, Stancombe Lane and Shalden Lane, all of which we cover. If you’re just outside Shalden, we cover Shalden Green (1 mile north), Thedden (2 miles south-west), Beech (2 miles south), Bentworth (2 miles south-west) and Southrope (2 miles north-west). Larger places within reach include Basingstoke (8 miles north-west), Farnborough (13 miles north-east), Fleet (10 miles north-east), Aldershot (12 miles north-east), Petersfield (12 miles south) and Yateley (14 miles north-east).
Local landmarks in Shalden
Around Shalden, we work in homes near Church of St Peter and St Paul and HSDC Alton and the streets around them. Shalden’s nearest station is Alton station, roughly 2.1 miles south-east of the centre. Nearby you’ll also find Gliding Heritage Centre (1.3 miles north-west) and Alton Community Hospital (2.3 miles south). Not far away are Holybourne Hill.
What a repair cannot fix
In fairness, there are a few things a repair won’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send photos and we will give you a straight answer.
Materials we repair
- Vitreous china
- Toilet pans
- Porcelain
- Cisterns & lids
- Pedestals
How it works
Expect a friendly, tidy visit. We confirm the time with you beforehand, protect the area, then carry out the work, which normally takes one to two hours. If we find something your photos didn’t show, we’ll explain it before carrying on.
- We start by cleaning and drying the damage.
- Next we rebuild the missing piece to its original shape.
- It’s sanded flush.
- The glaze is colour-matched and finished.
- The repair is polished so it blends in.
How to prepare
- Plan for the room to be out of bounds to pets and children
- Ensure the area is dry
- Move bottles, mats and clutter away from the area
Getting a price
No survey visit is needed: we price from pictures. Use the quote form, or ring 0345 017 0787 to talk it through, and we will come back with a fixed figure.
Read more
DIY repairs versus a professional job
If you are set on a kit, follow its instructions closely, and give it the full curing time. If it doesn’t work out, we can still repair it properly.
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
Shalden: your questions answered
Is there a call-out fee?
There is no separate call-out charge. Your fixed price includes everything.
Can you repair a chipped toilet?
Yes. We repair chips on pans, rims, cisterns and lids.
Is the work guaranteed?
All our work carries a one-year guarantee. We will explain what it covers when we quote.
It’s been repaired before. Can you still fix it?
Yes, we often do. Removing the old work can add time, and that is in the quote.
What about a leaking crack?
No. That needs a new toilet. We fix chips and broken pieces.
Do I have to be there?
Yes. We need access to the room while we work, at a time that suits you.
What happens after I send photos?
We look at the pictures and reply with a fixed quote and some dates. If anything’s unclear, we’ll ask for another photo.
Will it make a mess?
We protect the room with dust sheets and masking first, and tidy up before we leave.
What we are called out for in Shalden
Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids are a common casualty.
Contact us if you’ve noticed any of these:
- Pieces knocked off during fitting
- Chips on the pan or rim
- Damage from dropped items
- Marks on the outside of the pan
What your quote should include
- The length of the guarantee and what it covers
- How your room will be protected
- Whether they match the colour on site
- When it can be used again
Repairing versus replacing in Shalden
A new toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. The price reflects the work involved, not your postcode. You’ll see the full price before you book.
What you get with us
- Every repair guaranteed for a year
- Accredited with CHAS, Constructionline and SafeContractor
- Colours mixed by hand to suit your surface
- Everything repaired in place
Read our full price list.
Also in Shalden
For landlords and businesses
We regularly work with letting and managing agents. Send the address, photos and access details and we’ll arrange it.
We work for landlords, letting agents and housing providers in Shalden as well as householders. A repair between tenants keeps the property empty for less time, and it normally costs far less than a refit.
About our accreditations · Every repair comes with a one-year guarantee.

