Newport · Wales

Toilet & ceramic chip repair in St Julians, Newport

Toilet chip repair across St Julians and nearby, typically in one visit and guaranteed for a year.

  • Repairs from £95
  • Chips on the cistern lid
  • Chips on the pan or rim
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair for St Julians homes

How we handle toilet chip repair in St Julians

Leaking cracks need the toilet replacing, and we will tell you if that is what we find. Chips are rebuilt and colour matched to the glaze, so you do not need a plumber or a new toilet. Whether it’s chips on the cistern lid and marks on the outside of the pan, we can help, on porcelain, vitreous china and cisterns & lids alike.

You are covered after we leave: our one-year guarantee applies to every job, and we explain what it covers before you book. Take care with heavy items and clean the outside of the pan gently.

Area
St Julians (NP19, NP20)
County
Newport
Guarantee
12 months on all our work
Price
From £95. Free and fixed, from your photos
Phone
0345 017 0787
Page updated
23 October 2026
Before and after: a damaged toilet pan restored by Surface Doctor

For landlords and businesses

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.

We regularly work with letting and managing agents. Send the address, photos and access details and we will arrange it.

Prices and what affects them

Prices start from £95. Each job gets its own fixed price. These are the things that affect it:

  • How many items we do on one visit
  • The type of damage
  • The material
  • Previous DIY repairs that have to come out

Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access, and combining items on one visit brings it down.

How to get a fixed price

Phone photos are fine. Just ensure we can see:

  • A coin beside the damage so we can judge size
  • The postcode, so we can plan the visit
  • Good light, ideally daylight, without flash glare
  • Whether it’s been repaired or coated before

Email us a picture of the damage and one of the entire item, with your NP19 postcode, and we will come back with a fixed quote.

St Julians and the surrounding area

St Julians is about 1 mile north-east of Newport, in Newport. Whether you are in the middle of St Julians or on the outskirts, we offer exactly the same service: a fixed quote, a tidy visit and a guarantee. Our repair technicians cover 69 places across Newport, from the larger towns to small villages. You can also see our page for Birmingham, about 76 miles away.

Jobs in NP19 and NP20 are booked in the same way as anywhere else. Jobs here include addresses on Tudor Road, Church Road and Sutton Road and the roads around them. Close by, we cover Riverside (1 mile south-west), Barnardtown (1 mile south), Summer Hill (1 mile south-east), Crindau (1 mile west) and Maindee (1 mile south). We also work in nearby towns such as Rogerstone (3 miles west), Bassaleg (3 miles south-west), Graig (4 miles south-west), Garth (4 miles south-west), Maesglas (3 miles south-west) and Pont Ebbw (3 miles south-west).

Near you in St Julians

Around St Julians, we work in homes near The Victoria pub, Belle Vue Park and St Julian's School and the streets around them. You will also find Glan Usk Primary School (within half a mile north-west), Church of SS Julius and Aaron (within half a mile north-east) and Catch22 Include Wales (1.3 miles south-east). The closest station to St Julians is Newport (South Wales) station, roughly 1.1 miles south-west. Further afield, we also cover the area around Maindee Camp (0.7 miles south-east) and Caerleon Roman Fortress and Baths (1.3 miles north-east). Open spaces near St Julians include Brynglas and Somerton.

Map of St Julians © OpenStreetMap contributors

Why repair rather than replace?

Replacing a toilet needs a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Prices start from £95. Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Photos let us give you the exact figure.

Why us?

  • Dust sheets down, tidy finish
  • Colours mixed by hand to suit your surface
  • Same prices wherever you are
  • A fixed quote before you book

Take a look at our pricing.

Can I fix it myself?

A DIY attempt is not a disaster. We remove the old filler and start again, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send pictures.

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.

What we cannot put right

To be straight with you, some problems need a different fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send photos and we will give you a straight answer before booking.

Materials we repair

  • Toilet pans
  • Pedestals
  • Porcelain
  • Vitreous china
  • Cisterns & lids

What happens on the day

On the day, we arrive at the time we’ve agreed, cover the area with dust sheets and masking, and set to work. The job usually takes an hour or two. We tidy up before we leave and let you know when you can use it again.

  1. We start by cleaning and drying the damage.
  2. Next we rebuild the missing piece to its original shape.
  3. We sand the repair level.
  4. The glaze is colour matched and finished.
  5. The repair is polished so it blends in.

How to prepare

  • Keep a parking space free if you can
  • Move bottles, mats and clutter away from the area
  • Open a window if you can

How to get a price

There is no need for us to visit first. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.

Get a free quote

Read more

Your questions about toilet chip repair in St Julians

Do you come to St Julians?

Yes. We work across the UK and come to St Julians and the rest of Newport. Send pictures and we will quote, or call 0345 017 0787.

When can you do it?

It depends on the time of year and where you are. Send pictures with your postcode and we’ll reply with the earliest dates.

Is it OK to have pets in the house?

Yes, as long as they stay out of the room we’re working in. We will tell you when the room can be used again.

Can landlords book you?

Yes. We work for landlords, agents, builders and businesses as well as homeowners in St Julians.

Can you repair a chipped toilet?

Yes. Chips to the pan, rim, cistern and lid are the most common jobs.

Will you leave a mess?

No. The work area is masked and covered, and we take our waste away with us.

Can you redo someone else’s repair?

Yes, we frequently do. Removing the old work can add time, and that’s in the quote.

What if the damage is worse than the pictures show?

The price is fixed for what the pictures show. If there is more, we’ll tell you before starting.

What we’re called out for in St Julians

Toilets and cisterns usually get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.

Signs it’s time to call us include:

  • Damage from dropped items
  • Pieces knocked off during fitting
  • Marks on the outside of the pan
  • Chips on the pan or rim

Comparing quotes

  • How the room is protected while they work
  • Whether the price covers travel
  • Who turns up on the day
  • What the guarantee covers, and for how long

Choosing a repair company

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About our accreditations · Every repair comes with a one-year guarantee.

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