Medway · England
Toilet & ceramic chip repair in Stoke, Medway
Chip and break repairs to toilets, cisterns and other ceramics in Stoke, carried out at your home and guaranteed for a year.
- Repairs from £95
- Chips on the cistern lid
- Chips on the pan or rim
How we handle toilet chip repair in Stoke
We rebuild the damaged area and match it to the glaze, so the toilet stays in place. A crack that leaks can’t be fixed with a cosmetic repair, and we will say so if we find one. Whether it’s marks on the outside of the pan and pieces knocked off during fitting, we can usually put it right.
We stand behind the work with a one-year guarantee. Avoid dropping heavy items and clean the outside of the pan gently.
- Area
- Stoke (ME3)
- Area hub
- Medway
- Cover
- A year, on every repair
- Quotes
- From £95. Fixed and free, based on photos
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
What we cannot put right
A repair is not right for every job, including:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we will say what we think.
What we work on
- Toilet pans
- Vitreous china
- Cisterns & lids
- Pedestals
- Porcelain
Also in Stoke
The process
Here’s how a visit normally runs: we arrive at the agreed slot, sheet and mask the area around the job, do the job and tidy away. Allow one to two hours from start to finish. Before we go, we’ll explain when it can be used and what to avoid for the first few days.
- We start by cleaning and drying the damage.
- We fill and rebuild missing material to the original shape.
- We sand it flush.
- We colour-match and finish the glaze.
- We polish the repair to blend it in.
Getting ready for the visit
- Let us know which floor the room is on
- Ensure the area is dry
- Have a window or extractor fan available
Getting a price
Ring 0345 017 0787, or send us pictures through the quote form. With a clear picture of the damage and one of the entire toilet, we can price the job the same day in most cases.
Read more
Common problems we fix in Stoke
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.
Send us a photo if you notice any of these:
- Marks on the outside of the pan
- Damage from dropped items
- Chips on the cistern lid
- Pieces knocked off during fitting
Before booking anyone
- How the colour is matched
- How your room will be protected
- How long the guarantee is and what it covers
- Is the price fixed, and does it include VAT?
Repair or replace in Stoke?
Replacing a toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair keeps the toilet you have. Our toilet chip repair starts from £95. Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Photos let us give you the exact figure.
Why Stoke clients choose us
- Colour mixed on the day to match
- Fixed prices from your photos
- One-year guarantee on every repair
- No extra charge for your area
Take a look at our full price list.
Stoke and the surrounding area
Stoke is about 5 miles north of Gillingham, in Medway. We visit homes and businesses in Stoke and the surrounding area, so nothing has to leave your home. Stoke is one of 68 places in Medway we cover. We work right across the region, from Stoke to London (31 miles away).
Our visits in ME3 are booked in the same way as anywhere else. Whether you live on Vicarage Lane and Vicarage Close or anywhere nearby, we can come to you. If you’re just outside Stoke, we cover Middle Stoke (1 mile east), Lower Stoke (1 mile north-east), North Street (1 mile south-west), Tunbridge Hill (1 mile south-west) and St Mary Hoo (1 mile north-west). Further out, we also cover Gillingham (5 miles south), Chatham (7 miles south-west), Rochester (7 miles south-west), Rainham (6 miles south), Strood (7 miles south-west) and Luton (6 miles south-west).
Landmarks near Stoke
Our customers here include homes close to Stoke Primary Academy, Church of St Peter and St Paul and The White Horse pub. A little further out are Medway Maritime Hospital (5.7 miles south-west) and Upnor Castle (4.8 miles south-west). Not far away are Bishop Saltings.
Should I try a DIY kit first?
If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send pictures.
Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is normally cheaper.
What affects the price in Stoke
Repairs from £95. A fixed quote means you know the cost before booking. We look at:
- Access to the area
- How hard the colour is to match
- What the surface is made of
- Whether we combine several jobs
A repair is priced on what needs doing, not where you live. You will see the full price before booking, with nothing added on the day.
Quotes from your photos
You can take the pictures on your phone, there is no need for anything special. Make sure they show:
- Where you are, by postcode
- Natural light rather than flash
- A coin beside the damage so we can judge size
- One sharp close-up of the damage
To get a price, send a couple of photos using our quote form or ring us. We’ll tell you honestly whether it can be repaired.
Common questions in Stoke
Can landlords book you?
Yes. We work for landlords, agents, builders and businesses as well as householders.
Will there be a smell?
A little, depending on the job. Open windows and an extractor fan help, and it soon fades.
Can I add another job to the visit?
Of course, and it typically saves money. Just add the extra items to your photos and we will quote them together.
Will it make a mess?
We protect the room with dust sheets and masking first, and tidy up before we leave.
Is a repair better than a new one?
Normally, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. If replacing would be better, we will say so.
It’s been repaired before. Can you still fix it?
Yes, regularly. It can add a little time, which we include in the quote.
How soon can you come?
It depends on the time of year and where you are. We’ll offer you dates when we send your quote.
What information do you need?
Just pictures, your postcode and a contact number. On the day, access to the room.
Work for landlords and builders
Hotels, guest houses and holiday lets need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We are CHAS, Constructionline and SafeContractor accredited.
About our accreditations · Every repair comes with a one-year guarantee.
