Kent · England

Toilet & ceramic chip repair in Stone Cross, Kent

Fixed-price toilet chip repair in Stone Cross and the surrounding area, done in a single visit in most cases and guaranteed for a year.

  • Repairs from £95
  • Pieces knocked off during fitting
  • Marks on the outside of the pan
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair in Stone Cross

When to call us in Stone Cross

Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.

These are the problems we are asked about most:

  • Marks on the outside of the pan
  • Chips on the cistern lid
  • Chips on the pan or rim
  • Pieces knocked off during fitting

Comparing quotes

  • How soon you can use it again
  • What preparation is included
  • How your room will be protected
  • Whether the price is fixed and includes VAT

Choosing a repair company

How we handle toilet chip repair in Stone Cross

We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we’ll tell you if that is what we find. Whether it’s damage from dropped items and chips on the cistern lid, we can generally put it right, whatever the material.

The work is covered for a year after we finish. Just call us if there is a problem and we will sort it. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Before and after: a damaged ceramic basin restored
Where
Stone Cross (TN25)
County
Kent
Guarantee
12 months on all our work
Price
From £95. Fixed and free, based on pictures
Phone
0345 017 0787
Updated
23 October 2026

Our work in Stone Cross

Stone Cross is about 4 miles south of Ashford, in Kent. Anywhere in TN25, we come to you. We work in 922 places across Kent. You can also see our page for London, about 51 miles away.

Postcode districts we cover here: TN25. Streets in the area include Stone Cross Road and Frith Road. Nearby, we also work in Bromley Green (2 miles west), Ruckinge (2 miles south), Orlestone (2 miles south-west), Hamstreet (2 miles south-west) and Kenardington (4 miles south-west). Larger places within reach include Ashford (4 miles north), Canterbury (15 miles north-east), Folkestone (12 miles east), Faversham (15 miles north), Hythe (8 miles east) and Preston (15 miles north).

Near you in Stone Cross

Typical jobs here are in homes near Poulton Wood, among other places. The closest station to Stone Cross is Ham Street station, roughly 2.3 miles south-west. A little further out are William Harvey Hospital (3.5 miles north) and Ashford Designer Outlet (3.1 miles north). The countryside around Stone Cross includes Orlestone Forest.

Map of Stone Cross © OpenStreetMap contributors

For landlords and businesses

We carry out planned and one-off repairs for housing associations and facilities teams. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

Landlords, letting agents and housing providers in Stone Cross use us as well as householders. Repairing between tenancies keeps void periods short, and it typically costs far less than a refit.

How we price toilet chip repair

Prices start from £95. A fixed quote means you know the cost before booking. We look at:

  • What the surface is made of
  • Whether it’s a chip, crack, burn or wear
  • The colour and finish to match
  • Previous DIY repairs that have to come out

The price reflects the work involved, not where you live. The full price is agreed before you book.

Getting a price from photos

You can take the photos on your phone, there is no need for anything special. Just ensure we can see:

  • A coin or ruler next to the damage for scale
  • Good light, ideally daylight, without flash glare
  • Any details about the material
  • A clear, close picture of the problem area

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the toilet, include your postcode and send them over. You’ll get a fixed price, not an estimate.

Should you replace it?

A new toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair keeps the toilet you have. Repairs from £95, with every job priced individually. What it costs depends on the type and amount of damage, what it’s made of and how many items we do on one visit. You get a fixed quote from your photos, so there are no surprises on the day.

Why Stone Cross clients choose us

  • Nothing taken out or refitted
  • A year’s guarantee on all work
  • We leave the room as we found it
  • Most jobs done in one visit

Read our full price list.

When we’d advise against a repair

Honesty matters more than a booking, so here’s what a repair will not do:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send photos and we will give you a straight answer before booking.

Materials we work on in Stone Cross

  • Vitreous china
  • Toilet pans
  • Cisterns & lids
  • Porcelain
  • Pedestals

FAQs for Stone Cross

What happens if you find more damage?

Your quote covers the damage in the photos. Anything extra is discussed before we begin.

It’s been repaired before. Can you still fix it?

In most cases. We remove the old repair before doing a new one, so mention it when you send photos.

How do I get a price for toilet chip repair in Stone Cross?

Prices start from £95. Every job gets a fixed quote based on pictures of the damage. Send a close-up and a photo of the entire item and your postcode.

Do you come to Stone Cross?

Yes. We cover the entire UK and come to Stone Cross and the rest of Kent. Send us pictures for a fixed quote, or call 0345 017 0787.

Do I need to be at home?

We need someone to let us in. You don’t need to watch us work.

Are there extra charges for Stone Cross?

There’s no separate call-out charge. Your fixed price includes everything.

What areas do you cover?

We work UK-wide, so Stone Cross is covered. Our prices are the same everywhere.

What happens next?

We look at the pictures and reply with a fixed price and some dates. If anything’s unclear, we will ask for another photo.

How the visit works

When we visit, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. Expect it to take an hour or two. We tidy up before we leave and tell you when it’s ready to use.

  1. First the damaged area is cleaned and dried.
  2. We fill and rebuild missing material to the original shape.
  3. It’s sanded flush.
  4. We match the colour to the glaze.
  5. Finally we polish it into the surrounding glaze.

How to prepare

  • Move bottles, mats and clutter away from the area
  • Plan for the room to be out of bounds to pets and children
  • Let us know if it has been repaired before

How to get a price

There is no need for us to visit first. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.

Get a fixed quote

Related advice

Should I try a DIY kit first?

It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is normally the cheaper route.

What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.