Shetland Islands · Scotland
Toilet Chip Repair in Sullom
Fixed-price toilet chip repair in Sullom and the surrounding area, typically in one visit.
- Repairs from £95
- Marks on the outside of the pan
- Chips on the cistern lid

DIY repairs versus a professional job
DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.
Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is generally the cheaper route.
How we handle toilet chip repair in Sullom
A crack that leaks cannot be fixed with a cosmetic repair, and we’ll tell you if that’s what we find. Chips are rebuilt and colour-matched to the glaze, so you don’t need a plumber or a new toilet. If you’re dealing with chips on the cistern lid and pieces knocked off during fitting, we can normally put it right, whatever the material.
The work is guaranteed for twelve months. If something is not right in that time, we come back and put it right. Take care with heavy items and clean the outside of the pan gently.

- Location
- Sullom (ZE2)
- County
- Shetland Islands
- Cover
- One year on every repair
- Quote
- From £95. Fixed and free, based on pictures
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
When to call us in Sullom
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.
The things customers typically mention when they call are:
- Marks on the outside of the pan
- Chips on the cistern lid
- Chips on the pan or rim
- Pieces knocked off during fitting
Questions to ask before you book
- Whether the colour is mixed to match
- Who turns up on the day
- What protection goes down before work starts
- Is the price fixed, and does it include VAT?
How the visit works
Expect a friendly, tidy visit. We confirm the time with you beforehand, protect the area, and get on with the job, which typically takes one to two hours. If anything looks different from your photos, we will talk to you before going ahead.
- First the damaged area is cleaned and dried.
- We fill and rebuild missing material to the original shape.
- We sand it flush.
- We colour-match and finish the glaze.
- Finally we polish it into the surrounding glaze.
Before we arrive
- Open a window if you can
- Move bottles, mats and clutter away from the area
- Mention any parking restrictions or tricky access
Getting a price
To get a price, send two or three pictures using our quote form or ring us. We’ll say immediately if a repair is the right fix.
Related advice
What a repair cannot fix
A few problems are outside what a surface repair can do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send photos and we will give you a straight answer.
What we work on
- Cisterns & lids
- Porcelain
- Vitreous china
- Pedestals
- Toilet pans
What else we do in Sullom
What affects the price in Sullom
Repairs from £95. Prices are worked out job by job. The main factors are:
- How easy the damage is to reach
- Whether old repairs or coatings need taking off
- How many areas need work
- How many items we do on one visit
Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access, and doing several items at once reduces it.
How to get a fixed quote
You can usually get a fixed quote without us visiting. To make it quick:
- A photo taken from further back
- Natural light rather than flash
- Details of any past repairs
- The material, if you know it
Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the whole toilet, we can give you a fixed quote the same day in most cases.
Repair or replace in Sullom?
A new toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair keeps the toilet you have. Prices start from £95. We do not add extras on the day. The price we quote from your pictures is the price you pay, unless the damage turns out to be different, in which case we talk to you first.
What you get with us
- Same prices wherever you are
- A year’s guarantee on all work
- Most jobs done in one visit
- Accredited with CHAS, Constructionline and SafeContractor
See our pricing.
Sullom and nearby
Sullom is in the Shetland Islands. Our work suits any type of property, from flats and terraces to detached houses and new builds, plus businesses and rented homes. We work in 63 places across the Shetland Islands, from the larger towns to small villages.
Our repair technicians cover all of ZE2. We also cover the places around Sullom: Scatsta (2 miles east), Brae (3 miles south), Hogaland (4 miles north), Urafirth (5 miles north-west) and Hillswick (5 miles north-west). For island and remote addresses, call first so we can plan the visit.
Near you in Sullom
Not far away are Loch of Stack-houlls.
Sullom questions
Can you price it without visiting?
Nearly always. We only ask to see it in person if the photos can’t show what we need.
Is my repair covered?
Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.
Will you leave a mess?
No. The work area is masked and covered, and we leave the room clean.
How do I get a price for toilet chip repair in Sullom?
Prices start from £95. We give a fixed quote based on pictures of the damage. Send a close-up and a photo of the whole item and your postcode.
Is it safe with children and pets around?
We ask you to keep children and pets out of the room while we work. Everywhere else in the home is fine.
Is there any odour?
A little, depending on the job. Ventilation keeps it to a minimum.
Is it worth repairing rather than replacing?
Generally, when the rest is in good condition. A repair avoids removal and making good. We’ll tell you honestly if replacement makes more sense.
Can you redo someone else’s repair?
Most of the time. Tell us what was done before and we’ll plan for it.
Work for landlords and builders
For developers and builders, we fix damage before handover. We can visit several plots in one trip.
We regularly price jobs from inventory or check-out pictures. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.
About our accreditations · Every repair comes with a one-year guarantee.

