County Durham · England

Toilet Chip Repair in Tan Hills

Local toilet chip repair for Tan Hills: photo quotes, tidy work and a year’s guarantee.

  • Repairs from £95
  • Chips on the pan or rim
  • Marks on the outside of the pan
Surface Doctor technician refinishing the outside of a roll-top bath

Book toilet chip repair in Tan Hills

Should I try a DIY kit first?

What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.

How we handle toilet chip repair in Tan Hills

A crack that leaks cannot be fixed with a cosmetic repair, and we’ll say so if we find one. Chips are rebuilt and colour matched to the glaze, so you don’t need a plumber or a new toilet. If you’re dealing with pieces knocked off during fitting and marks on the outside of the pan, we can help.

You’re covered after we leave: each job carries a one-year guarantee, and we explain what it covers before booking. Avoid dropping heavy items and clean the outside of the pan gently.

Ceramic basin shown before and after repair
Location
Tan Hills (DH2)
Region
County Durham
Cover
12 months on all our work
Price
From £95. Free and fixed, from your photos
Call
0345 017 0787
Updated
23 October 2026

How we price toilet chip repair

Prices start from £95. We give every job a fixed quote from pictures. This is what makes a difference:

  • What kind of damage it is
  • The colour and finish to match
  • How many items we do on one visit
  • How easy the damage is to reach

Our prices are the same across the UK, so there’s no premium for Tan Hills. What changes the price is the job itself: how much damage, what it’s made of and how many items.

Send pictures for a quote

It only takes a minute to photograph the damage. Try to send:

  • Any details about the material
  • Whether it’s been repaired or coated before
  • A wider photo showing the whole toilet
  • The postcode, so we can plan the visit

Getting a price is easy: snap the damage close up and then the whole item, send them to us with your postcode, and you’ll get a fixed price back. There is no charge for the quote and you are under no obligation.

Common problems we fix in Tan Hills

Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.

The things customers typically mention when they call include:

  • Chips on the cistern lid
  • Damage from dropped items
  • Pieces knocked off during fitting
  • Marks on the outside of the pan

Before booking anyone

  • Aftercare advice
  • What the guarantee covers, and for how long
  • Whether the colour is mixed to match
  • How the room is protected while they work

10 questions to ask before booking

Where we work around Tan Hills

Tan Hills is about 2 miles south of Chester-le-Street, in County Durham. Book a date that suits you, and we will give you an arrival time in advance, so there’s no waiting around. Tan Hills is one of 329 places in County Durham we cover. Our nearest city page is Newcastle upon Tyne, about 12 miles away.

We cover every part of the DH2 postcode area and the streets around it. Other places close to Tan Hills include Kimblesworth (1 mile south), Plawsworth (1 mile north-east), Chester Moor (1 mile north), Pity Me (2 miles south) and Chester-le-Street (2 miles north). Further out, we also cover Durham (3 miles south), Consett (10 miles west), Newton Aycliffe (14 miles south), Bishop Auckland (12 miles south), Spennymoor (8 miles south) and Seaham (10 miles east).

Near you in Tan Hills

Our customers here include homes close to Fyndoune Community College, St Philip and St James and Nettlesworth Primary School and the streets around them. The nearest railway station is Chester-Le-Street station, about 2.4 miles north. A little further out are Chester-le-Street (2.8 miles north) and Ankers House Museum (2.6 miles north-east).

Map of Tan Hills © OpenStreetMap contributors

Landlords, agents and businesses in Tan Hills

Rented homes see more wear and tear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.

Hospitality businesses need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.

The process

A typical visit goes like this: we arrive on time, protect everything around the work area, carry out the work and clear up. Allow an hour or two from start to finish. Before we go, we will explain how long to leave it and what to avoid for the first few days.

  1. First the damaged area is cleaned and dried.
  2. Missing material is filled and rebuilt to the original shape.
  3. We sand the repair level.
  4. We match the colour to the glaze.
  5. Finally we polish it into the surrounding glaze.

Preparing for the visit

  • Tell us about any previous repairs or coatings
  • Make sure the area is dry
  • Mention if the room is upstairs or in a flat

How to get a price

Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can give you a fixed quote.

Get a free quote

Advice

Repair or replace: which is better?

Replacing a toilet means a plumber and possibly new flooring, and a matching cistern may no longer be made. A repair leaves it in place. Repairs from £95, with every job priced individually. Instead of hourly rates, we fix the price before we start. Damage, material and access decide it, and combining items on one visit brings it down.

Why Tan Hills clients choose us

  • One-year guarantee on every repair
  • Technicians who travel to you, UK-wide
  • A fixed quote before you book
  • Nothing taken out or refitted

Read our full price list.

When we would advise against a repair

Honesty matters more than a booking, so here’s what a repair will not do:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send pictures and we will say what we think before booking.

Materials we repair

  • Pedestals
  • Cisterns & lids
  • Porcelain
  • Toilet pans
  • Vitreous china

Tan Hills questions

How do I book?

Just photos, your postcode and a contact number. On the day, access to the room.

Is there a guarantee?

Every repair comes with a one-year guarantee. Ask us what it covers when you get your quote.

What about a leaking crack?

No. A leaking crack needs the toilet replacing. We repair cosmetic chips and breaks.

Is it worth repairing rather than replacing?

Usually, if the item is otherwise sound. A repair avoids removal and making good. We’ll tell you honestly if replacement makes more sense.

Can you redo someone else’s repair?

Generally, yes. Let us know what was used before.

Do you cover Tan Hills?

We do. We send a technician to Tan Hills for every job, and the price is the same as everywhere else.

Can you quote from pictures?

Nearly always. If photos don’t show enough, we will ask for another angle.

Will you leave a mess?

Very little mess: we sheet and mask everything nearby, and we leave the room clean.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.