County Durham · England
Toilet Chip Repair for Pity Me homes
Toilet chip repair in Pity Me without the cost of replacing. Send us photos for a fixed quote, then book a visit.
- Repairs from £95
- Chips on the pan or rim
- Marks on the outside of the pan
About Pity Me
Pity Me is about 1 mile north of Durham, in County Durham. Book a date that suits you, and you will know when to expect us, so there is no waiting around. We work in 329 places in County Durham, from the larger towns to small villages. Our nearest city page is Newcastle upon Tyne, about 13 miles away.
Our visits in DH1 are booked in the same way as anywhere else. That includes homes on Pit Lane, Raby Road and Abbey Road. We also travel to Kimblesworth (1 mile north), Tan Hills (2 miles north), Plawsworth (2 miles north), Chester Moor (3 miles north) and Leamside (3 miles east). Larger places within reach include Consett (11 miles west), Newton Aycliffe (12 miles south), Bishop Auckland (11 miles south), Spennymoor (7 miles south), Seaham (10 miles east) and Chester-le-Street (4 miles north).
Around Pity Me
In Pity Me, that means homes near Framwellgate Moor Primary School, St Aidan Framwellgate Moor and St Leonard's Catholic School, among other places. Other local landmarks include Framwellgate School Durham (less than half a mile south) and Marquis Of Granby Public House (less than half a mile south). For rail, the closest station is Durham station, about 1.5 miles south. A little further out are University Hospital of North Durham (0.8 miles south) and Durham (1.2 miles south).
Toilet chip repair at your home in Pity Me
Leaking cracks need the toilet replacing, and we will tell you if that is what we find. Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. We are frequently asked to fix pieces knocked off during fitting and damage from dropped items, on cisterns & lids, porcelain and pedestals.
Big or small, it’s backed by a one-year guarantee. Avoid dropping heavy items and clean the outside of the pan gently.
- Where
- Pity Me (DH1)
- Area hub
- County Durham
- Warranty
- 12 months on all our work
- Quotes
- From £95. Free, fixed quote from pictures
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
Honest limits
A repair is not right for every job, including:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us photos and we will tell you honestly.
What we work on
- Vitreous china
- Cisterns & lids
- Toilet pans
- Porcelain
- Pedestals
Common problems we fix in Pity Me
Toilets and cisterns typically get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
The things customers usually mention when they call are:
- Chips on the cistern lid
- Pieces knocked off during fitting
- Marks on the outside of the pan
- Chips on the pan or rim
Before booking anyone
- Whether the colour is mixed to match
- What happens if they find more damage
- A fixed price, and whether VAT is included
- What protection goes down before work starts
For landlords and businesses
We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.
We regularly work with letting and managing agents. Just send pictures, the address and how to get access.
The process
Arrival times are agreed in advance, so you know when to expect us. On site, it takes an hour or two in most cases. We leave the room clean and ready to use once it has cured.
- First the damaged area is cleaned and dried.
- Next we rebuild the missing piece to its original shape.
- It’s sanded flush.
- We match the colour to the glaze.
- The repair is polished so it blends in.
How to prepare
- Open a window if you can
- Tell us about parking, stairs or access
- Plan for the room to be out of bounds to pets and children
Get a quote
For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.
Advice
What else we do in Pity Me
Repair or replace: which is better?
A new toilet needs a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Prices start from £95. Instead of hourly rates, we fix the price before we start. Damage, material and access decide it, and doing several items at once reduces it.
What you get with us
- A year’s guarantee on all work
- No extra charge for your area
- Honest advice, even when it means no job
- Work done at your home or business
See our pricing.
Can I fix it myself?
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.
What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.
How we price toilet chip repair
Repairs from £95. There are no hourly rates or hidden extras. The price is based on:
- Whether we combine several jobs
- The size and number of damaged areas
- How hard the colour is to match
- Access to the area
A few things move the price: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.
How to get a fixed quote
Photographing the damage takes a minute. Please include:
- The postcode, so we can plan the visit
- The material, if you know it
- Natural light rather than flash
- Details of any past repairs
The quickest way to a price is to send a couple of pictures using our quote form or call us. We will say straight away if a repair is the right fix.
Questions from Pity Me
Do I have to be there?
Yes. We need access to the room while we work, at a time we agree with you.
What areas do you cover?
We work UK-wide, and that includes Pity Me. Prices don’t change with location.
It’s been repaired before. Can you still fix it?
Generally, yes. Let us know what was used before.
Can you price it without visiting?
Usually, yes. A close-up and a wider photo are enough to give a fixed price.
Will there be a smell?
Some materials have a smell while they’re applied. It clears as the materials cure.
How quickly can you book me in?
It depends on the time of year and where you are. Send photos with your postcode and we will reply with the earliest dates.
I’m a tenant. Can you help?
Of course. Check with your landlord; we can send the quote to them too.
Do you work in Pity Me?
Yes, we do. We send a technician to Pity Me for every job, with no extra charge for travel.
About our accreditations · Every repair comes with a one-year guarantee.
