West Berkshire · England
Toilet Chip Repair for Thatcham homes
Toilet chip repair in Thatcham without the cost of replacing. Send us pictures for a fixed price, then we come to you.
- Repairs from £95
- Chips on the cistern lid
- Pieces knocked off during fitting

Toilet chip repair at your home in Thatcham
Chips are rebuilt and colour-matched to the glaze, so you don’t need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we will tell you if that’s what we find. We regularly repair cisterns & lids, porcelain and pedestals, and people most frequently call us about damage from dropped items and chips on the pan or rim.
The work is guaranteed for twelve months. If something is not right in that time, we come back and put it right. Avoid dropping heavy items and clean the outside of the pan gently.

- Where
- Thatcham (RG19, RG18)
- County
- West Berkshire
- Guarantee
- 12 months on all our work
- Quotes
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
When we would advise against a repair
A repair isn’t right for every job, for example:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we will tell you honestly before booking.
Materials we repair
- Pedestals
- Cisterns & lids
- Porcelain
- Vitreous china
- Toilet pans
When to call us in Thatcham
Toilets and cisterns typically get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
You may need us if you’ve spotted:
- Damage from dropped items
- Chips on the cistern lid
- Chips on the pan or rim
- Marks on the outside of the pan
Questions to ask before you book
- How your room will be protected
- Who will actually do the work
- What preparation is included
- Whether there are any call-out or travel charges
Landlords, agents and businesses in Thatcham
We regularly price jobs from inventory or check-out photos. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
We are used to working with agents and managing companies. Just send pictures, the address and how to get access.
Repairing versus replacing in Thatcham
Replacing a toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Prices start from £95. There are no surprise extras on the day. The price we quote from your pictures is the price you pay, unless the damage turns out to be different, in which case we talk to you first.
Why Thatcham clients choose us
- Honest advice, even when it means no job
- We leave the room as we found it
- Colours mixed by hand to suit your surface
- Everything repaired in place
Take a look at our full price list.
What happens on the day
Nothing needs to be moved out of the room. We bring everything we need with us, put protection down and get going once we have agreed what we are doing. Most jobs take one to two hours, and you are welcome to carry on with your day while we work.
- First the damaged area is cleaned and dried.
- Next we rebuild the missing piece to its original shape.
- We sand it flush.
- We match the colour to the glaze.
- We polish the repair to blend it in.
Preparing for the visit
- Clear toiletries, mats and anything else from around the area
- Let us know about parking or access
- Let us know which floor the room is on
Ask for a price
Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the whole toilet, we can give you a fixed price.
Read more
Thatcham questions
Can you repair a chipped toilet?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
Do the materials smell?
Expect a mild smell while we are working.
What happens next?
We look at the photos and reply with a fixed quote and some dates. If we need another angle, we’ll ask.
Can you fix a cracked toilet that leaks?
No. That needs a new toilet. We repair cosmetic chips and breaks.
Will you leave a mess?
We protect the room with dust sheets and masking first, and we clean up when we have finished.
Can you do more than one item on the same visit?
Yes. Doing several items on one visit typically costs less than separate visits. Send pictures of everything you’d like done.
What if the damage is worse than the photos show?
We will show you and explain before doing anything extra. Nothing extra is done without your say-so.
Do you come to Thatcham?
Yes, we do. We send a technician to Thatcham for every job, with no extra charge for travel.
Can I fix it myself?
It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.
What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
How we price toilet chip repair
Prices start from £95. We charge the same across the UK, including Thatcham. The price reflects:
- The type of damage
- What the surface is made of
- Whether old repairs or coatings need taking off
- Whether we combine several jobs
The price depends on how much damage there is and what kind, what it’s made of and how many jobs we combine into one visit. We give a fixed quote from your photos, so you know the cost before you book.
Getting a price from photos
It only takes a minute to photograph the damage. Please include:
- A close-up of the damage, in focus
- A picture taken from further back
- The postcode, so we can plan the visit
- Natural light rather than flash
A quote takes minutes to ask for: photograph the damage, then the entire toilet, add your postcode and send them over. What comes back is a fixed price, not a guess.
Thatcham and nearby
Thatcham is about 12 miles north-west of Basingstoke, in West Berkshire. Book a date that suits you, and we’ll give you an arrival time in advance, so there’s no waiting around. Thatcham is one of 155 towns and villages in West Berkshire where we work. You can also see our page for London, about 51 miles away.
Jobs in RG19 and RG18 work the same way as everywhere else we cover. That includes homes on High Street, Station Road and Flagstaff Square and the roads around them. Thatcham sits on or near the A4, so getting to you is simple. Nearby, we also work in Benham Hill (1 mile west), Ashmore Green (2 miles north-west), Cold Ash (2 miles north), Upper Bucklebury (2 miles north-east) and Stone Copse (2 miles north-west). Larger places within reach include Newbury (3 miles west), Burghfield Common (8 miles east), Speenhamland (3 miles west), Hungerford (11 miles west), Spencers Wood (12 miles east) and Calcot (9 miles east). Being one of West Berkshire’s larger places, Thatcham sees plenty of our work.
Local landmarks in Thatcham
In Thatcham, that means homes near Spurcroft Primary School, The Old Chequers Public House and United Reformed Church, among other places. For rail, the closest station is Thatcham station, roughly 0.9 miles south-east of the centre. Nearby you’ll also find Old Chapel Textile Centre (2.2 miles south-west) and West Berkshire Community Hospital (1.5 miles west). The countryside around Thatcham includes Nature Discovery Centre.
Nearby places to Thatcham
Also in Thatcham
About our accreditations · Every repair comes with a one-year guarantee.

